U.S. Department of Health and Human Services
Indian Health Service: The Federal Health Program for American Indians and Alaska Natives
RPMS iCare
Welcome to the RPMS iCare home page. This site will serve as a central repository for the most current information on the iCare application.

What is iCare?

iCare is a Population Management software tool that helps you manage the care of your patients. The ability to create multiple panels of patients with common characteristics (e.g., age, diagnosis, community) allows you to personalize the way you view patient data.

iCare is a Windows-based, client-server graphical user interface (GUI) to the IHS Resource and Patient Management System (RPMS). iCare retrieves important patient information from various components of the RPMS database and brings it together under a single, user-friendly interface.

Current Status

iCare version 2.0 (BQI) was released nationally June 18, 2009. Check with your site manager to ensure you have the latest version of iCare loaded on your computer.

iCare is a client-server application, which means that software is loaded both on your site's server and an individual user's computer (client). Due to the number of enhancements included in version 2.0, the interface will have to be loaded on the individual users' computers even if version 1.1 was already loaded. The panels created by each user and shared with the user will transfer from version 1.1 to this newest version.

Site/IT Manager Support:

View the computer specifications required to effectively use this application.

Troubleshooting Tips

Fact Sheet:

User Manual:

The User Manual is a large, detailed manual written to assist all users of iCare. You can click on the link below to access this manual or access it from the RPMS Home page

Training:

iCare trainings are primarily done via WebEx. The administration of these sessions has been transferred to the Office of Information Technology’s Training Office. Click on the link below to see the current schedule and instructions for registering for these classes.

Some of these WebEx trainings have been recorded for your convenience and you can access the recorded version at any time. Click on the link below to access the recorded sessions. On the left side of the screen, click on 'Recorded Sessions' and then type 'iCare' in the search bar to make your search easier.

Adding an iCare tab to the Electronic Health Record:

Clinical Application Coordinators are able to customize the Electronic Health Record at their facility to include a tab that will take the user to the iCare application.

iCare Change Requests:

Continuing development of iCare relies on your input. Changes and Enhancements to this software are often the direct result of user's feedback.

Who Should Use iCare?

Any provider who needs to identify a group of patients for either long-term management or simply to create a temporary list should think about using iCare. Do you fit any of the following scenarios?
  • I am a nurse at a facility that works closely with several primary care providers. Every day, I want to create a list of scheduled patients for the different doctors in my clinics.
  • I want to identify which of my patients are considered obese so I can recommend nutrition counseling.
  • I want to identify which patients did not keep their appointments at one of my clinics
  • Because providers at our clinic have performance goals related to annual GPRA clinical measures, I want to identify which of my patients are missing key clinical data.
  • I am one of two part-time case managers for a group of children, and I want to create a patient list that we both can use

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