People are by virtue of their assignment location, thrust into professional roles for which they have not been adequately prepared by previous schooling or experience. “Challenges” is designed for all new Indian Health Service [IHS], tribal, and urban dentists within their first three to six months of service. The course provides a basis for understanding and working in the IHS dental programs as well as to establish a baseline of skill and knowledge to be able to provide dental services efficiently and effectively.

1. Provide an overview of IHS history, mission and structure, personnel issues, and career development.
2. Increase efficiency to provide stainless steel crowns and other pediatric services.
3. Increase efficiency in diagnosis of endodontically treated teeth, periodontal disease and caries.
4. Be able to demonstrate sound oral surgical technique, diagnosis and treatment of infections.
5. Provide principles of health promotion and disease prevention and be able to interpret them relative to oral health.

Must have a current dental license.

Please Make Checks Payable to: Indian Health Service
c/o Rickey Thompson, Shiprock Dental Clinic
P.O. Box 160
Shiprock, NM 87420

This course will cover endodontic diagnosis, tooth morphology, emergency treatment, instrumentation techniques [including Balanced Forces and multiple rotary systems], lateral and warm vertical obturation techniques, management of traumatic injuries, failure, retreatment and surgical procedures, and endodontic troubleshooting.

Upon completion of this course, participants will be able to:

1. Understand implications and limitations of diagnostic procedures.
2. Recognize tooth morphological problems often related to complications and failures.
3. Provide proper management of endodontic emergencies, including limited surgical treatment, modern instrumentation sequencing, techniques and instrument systems.
4. Use an apex locator.
5. Improve skills with lateral and warm vertical condensation techniques, and know when to use different instrumentation techniques.
6. Understand diagnosis and management of luxations, avulsions, root and crown fractures.
7. Diagnose and manage endodontic failures and restoration of endodontically treated teeth [including bonding agents, pins and posts].
8. Avoid and manage common trouble areas in endodontics including short-rooted teeth, short and long fills, and perforations.

None

The course begins at 8 a.m. on Monday and ends at 6 p.m. on Thursday

Please Make Checks Payable to: Indian Health Service
c/o Cindy Thomas, Haskell Dental Staff Development Center
2415 Massachusetts St.
Lawrence, KS 66046

This course will cover endodontic diagnosis, tooth morphology, emergency treatment, instrumentation techniques [including Balanced Forces and multiple rotary systems], lateral and warm vertical obturation techniques, management of traumatic injuries, failure, retreatment and surgical procedures, and endodontic troubleshooting.

Upon completion of this course, participants will be able to:

1. Understand implications and limitations of diagnostic procedures.
2. Recognize tooth morphological problems often related to complications and failures.
3. Provide proper management of endodontic emergencies, including limited surgical treatment, modern instrumentation sequencing, techniques and instrument systems.
4. Use an apex locator.
5. Improve skills with lateral and warm vertical condensation techniques, and know when to use different instrumentation techniques.
6. Understand diagnosis and management of luxations, avulsions, root and crown fractures.
7. Diagnose and manage endodontic failures and restoration of endodontically treated teeth [including bonding agents, pins and posts].
8. Avoid and manage common trouble areas in endodontics including short-rooted teeth, short and long fills, and perforations.

None

The course begins at 8 am on Monday and ends at 6 pm on Thursday.
Block of rooms reserved under Advanced Endodontic Course at Quality Inn, Window Rock AZ for May 23-27, 2010. The rate is $70/night, plus $8.40 in tax.
Phone number is 928-871-4108.
If any of the participants want to reserve a room, they have until April 23, 2010.
The EIN for Fort Defiance is 86-0817397.
The DUNS is 832983592.

Please Make Checks Payable to: Indian Health Service
c/o Glen Eisenhuth, Fort Defiance Dental Clinic
P.O. Box 649
Fort Defiance, AZ 86504

The purpose of this comprehensive course is to give IHS Dental Chiefs and Tribal Clinical Dental Managers a better understanding of the “nuts and bolts” of dental program management. The course will include clinical data analysis/productivity improvement, personnel training, and problem solving. Additionally, personal awareness exercises will help managers with individual growth and development.

The curriculum is flexible enough to address the individual needs of participants. Participants can expect pre-course communications and assignments.

NOTE: A forum for post-course follow-up will be developed to support managers with the implementation of skills and actions developed in the course.

Upon completion of this course, participants should be able to:

1. Understand and apply the basic concepts presented to better manage their program including personnel, budget and clinic management.
2. Assess the efficiency and effectiveness of their clinic[s] and apply appropriate measures to improve clinic function optimizing teamwork.
3. Understand communication, management and relationship issues related to a mixed generation workforce and emotional intelligence.

This course is for dentists and tribal clinical dental managers.

This course starts at 1 p.m. on April 26 and ends at 5 p.m. on April 29.

Please Make Checks Payable to: Clinical Support Center
Attn: Gigi Holmes
40 North Central Avenue, Suite 780
Phoenix, AZ 85004

Concepts III is for seasoned, mature IHS and Tribal Dental Chiefs, Area Dental Officers and Headquarters Staff. This comprehensive course for dentists will expand on the principles and skills presented in Concepts I and II and take participants through the transition into leadership roles they may assume. Advanced management topics will be addressed such as conflict intervention, time management and program goal setting. Leadership areas such as influence, tipping points and support for and mentoring new managers through their development.

The curriculum is flexible enough to address the individual needs of participants. Participants will be asked to fill out self-awareness exercises that will add to the understanding of their personal leadership needs. Leaders that resonate energy, enthusiasm and optimism help their organizations thrive.

NOTE: A forum for post-course follow-up will be developed to support managers with the implementation of skills and actions developed in the course.

Upon completion of this course, participants should be able to:

1. Understand and apply the advanced concepts of Social Intelligence in order to resolve interpersonal conflicts and assist, develop and mentor future managers.
2. Identify their leadership style and apply the appropriate principles necessary to set personal and program goals.
3. Understand how leaders use influence and “tipping points” to garner support and resources for improving their programs.

This course is for Dentists only. Completion of Concepts of Service Unit Management II or Concepts for Area Dental Officers and Headquarters Staff is required except as approved by instructors.

This course starts at 1 p.m. on March 15 and ends at 5 p.m. on March 18.

Please Make Checks Payable to: Clinical Support Center
Attn: Gigi Holmes
40 North Central Avenue, Suite 780
Phoenix, AZ 85004

People are by virtue of their assignment location, thrust into professional roles for which they have not been adequately prepared by previous schooling or experience. “Challenges” is designed for all new Indian Health Service [IHS], tribal, and urban dentists within their first three to six months of service. The course provides a basis for understanding and working in the IHS dental programs as well as to establish a baseline of skill and knowledge to be able to provide dental services efficiently and effectively.

1. Provide an overview of IHS history, mission and structure, personnel issues, and career development.
2. Increase efficiency to provide stainless steel crowns and other pediatric services.
3. Increase efficiency in diagnosis of endodontically treated teeth, periodontal disease and caries.
4. Be able to demonstrate sound oral surgical technique, diagnosis and treatment of infections.
5. Provide principles of health promotion and disease prevention and be able to interpret them relative to oral health.

Must have a current dental license.

Please Make Checks Payable to: Clinical Support Center
c/o
40 North Central Ave., Suite 780
Phoenix, AZ 85004

This three-day course will be presented by John Zimmer and Mary McEnery. The course is primarily geared to dentists, but hygienists and dental assistants are welcome. Topics to be presented:
1. Case presentations and treatment plans for pediatric dentistry.
2. Ideas you may use to improve child behavior in the operatory.
3. Review restorative techniques with Pulps / SSC.
4. Review the indications for Alternative Restorative Techniques with Glass Ionomer cements.
5. Indications and options for space management in the primary dentition.
6. String of Pearls: Multiple short topics gathered over the years.

Upon completion of this course, the participant will be able to:
1. Rekindle his/her enthusiasm to treat children of all ages.
2. Provide options [and the prognosis] for the various treatment scenarios.

None. Open to all dentists.

Please Make Checks Payable to: N Cheyenne Service Unit
c/o Mary McEnery, DMD
100 Cheyenne Ave
Lame Deer, MT 59043

This course will include both didactic and hands-on formats. The course will be presented in three phases:
1. Diagnoses and assessment.
2. Interceptive and preventive treatment.
3. Limited correction appliances.

Upon completion of this course, participants will be able to:
1. Take the diagnostic records on patients in need of interceptive or limited orthodontic treatment.
2. Identify and diagnose malocclusions that could benefit from interceptive orthodontic therapy.
3. Define interceptive orthodontic treatment objectives and develop treatment plans.
4. Band and bond teeth.
5. Identify and select proper appliances for treating various malocclusions.
6. Talk the same language as an orthodontist so that he/she can consult over the phone with you during treatment.

1. Copy of dental license.
2. Clinical letter of good standing.

All students must pay $400 materials fee 6 weeks before the beginning of the course.

Please Make Checks Payable to: Indian Health Service
c/o Mark McCollough, Western Oregon Service Unit
3750 Chemawa Road, N.E.
Salem, OR 97305

The purpose of this course is to train dentists to teach EF-Basic Restorative in their local facility or within an IHS Area. The course consists of completing pre-course work and post-course work, and teaching an actual EF-Basic Restorative course for dental assistants. PowerPoint presentations and teaching aids will be provided to all course participants to facilitate teaching activities.

Pre-course requirements involve learning about adult education and expectations of being an EF-Basic Restorative Instructor. The pre-course work will be presented through a series of WebEx sessions, and will prepare the participants to teach a segment of the EF-Basic Restorative course.

Post-course requirements involve presenting a minimum of two CDE staff development sessions and one EF-Basic Restorative course at the SU or Area before July 1, 2011. Dr. Terry Haney or Michael Kincaid will assist teaching during the SU or Area EF-Basic Restorative course, and will offer feedback as well as sign off on EF-Basic Restorative Instructor competencies.

Completion of this course will certify you to teach dental assistants and provide continuing education through the Division of Oral Health CDE program. It will also enhance your CV/Resume with dental activities outside your normal service unit duties.

Upon completion of this course, the participant will be able to:
1. Apply the concepts of adult education in teaching situations.
2. Plan and teach didactic and lab sessions according to IHS EF-Basic course curriculum.
3. Explain cavity classifications, oral anatomy, placement and finishing of dental materials used in operative dentistry.
4. Teach how to place and carve Class I, II, V amalgam restorations, and Class III, and V composite restorations.
5. Apply the criteria from IHS-Basic Restorative curriculum to determine what is acceptable and unacceptable in evaluating and grading alloy and composite restorations.
6. Provide constructive feedback to dental assistants to enhance learning.
7. Communicate with Dental Chiefs regarding expectations of dental assistants before and after taking EF-Basic Restorative course.

Participants must submit a letter from their immediate supervisor, Dental Chief, or program administrator authorizing the time to complete EF-Basic Restorative Instructor’s Course. Furthermore, the letter needs to include approval of financial support to fund travel, purchase materials and supplies, and to host EF-Basic Restorative courses in their facility.

Please Make Checks Payable to: Clinical Support Center
Attention: Gigi Holmes
40 North Central Avenue, Suite 780
Phoenix, AZ 85004

There is no need to "Register" for this course. Simply login to the CDE and Click on the link to take the ONLINE COURSE in the Additional Info section on the Course Detail page to receive credit.

Activity Overview:

This course is an E-Learning course that is divided into 2 parts covering the Chemo and the Mechanical aspects of endodontic cleaning and shaping. Part 1 covers the selection and use of chemotherapeutic agents in endodontics. Part 2 covers the proper use of conventional stainless steel hand files and nickel titanium rotary files. The hand filing section explains and demonstrates crown down technique, step back technique, negotiating narrow canals, as well as blocked and ledged canals. The rotary section covers basic principles of all rotary files and the detailed use of the Sybron Analytic K3 nickel titanium file system.

Teaching Methods

This course is delivered online and includes interactive activities, lecture, and video demonstrations.

After review of this DVD and completion of the post-test the clinician will be able to:

1. Understand the principles and advantages of an ideal tapered endodontic preparation.
2. Perform a Crown Down Step Back endodontic preparation using Gates-Glidden burs, orifice shapers and standard hand files.
3. Negotiate a blocked and ledged canal.
4. Negotiate a narrow “calcified” canal.
5. Understand the basic similarities and differences between the main types of rotary file systems.
6. Understand the logic behind a crown down preparation using both hand and rotary files.
7. Be familiar with the K3 rotary file system and how to safely and properly use it.
8. Be familiar with the various chemo agents used in endodontics and their safe and proper usage.

   Hardware/Software Requirements:

Windows	Macintosh
Intel Pentium II 450MHz or faster processor [or equivalent]	PowerPC G3 500MHz or faster processor
128MB of RAM	128MB of RAM

Operating systems and browsers
Flash Player 8 is supported on the following operating systems and browsers:

Windows

Platform	Browser
Microsoft Windows 98	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later
Windows Me	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later
Windows 2000	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later
Windows XP	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later
Windows Server 2003	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later

Macintosh

Platform	Browser
Mac OS X v.10.1.x, 10.2.x, 10.3.x, or 10.4.x	Internet Explorer 5.2, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL for Mac OS X, Opera 6, Safari 1.x or later

Planning committee members and faculty for this course have completed the disclosure process and have indicated they have no significant financial relationships or affiliations with any product or commercial manufacturer that might constitute a conflict of interest.

Please make checks payable to: Clinical Support Center
Attn: Gigi Holmes
40 North Central Avenue, Suite 780
Phoenix, AZ 85004

There is no need to "Register" for this course. Simply login to the CDE and Click on the link to take the ONLINE COURSE in the Additional Info section on the Course Detail page to receive credit.

Activity Overview:

This course is an E-Learning, online based course that covers all aspects of an emergency endodontic visit. It is structured around the SOAP note and will walk you through developing a good patient note, performing diagnostic tests, formulating a pulpal and perapical diagnosis, and providing initial emergency treatment. At the end of the course you will be given a 10-question exam. A score of 80 or higher is needed before the CDE system can print out your course certificate.

Teaching Methods

This course is delivered online and includes interactive activities, lecture, and video demonstrations.

Upon completion of this course, participants will be able to:

1. Write a logical and supportable SOAP note.
2. Perform a subjective patient interview.
3. Be familiar with all appropriate pulpal and periapical tests.
4. Understand how to interpret test results.
5. Formulate a pulpal and periapical diagnosis.
6. Perform a safe and effective pulpectomy.
7. Understand the logic behind and learn how to perform a partial pulpectomy.
8. Provide your patient with a “long term” initial endodontic access.
9. Minimize exposure to malpractice litigation based on poor documentation.

   Hardware/Software Requirements:

Windows	Macintosh
Intel Pentium II 450MHz or faster processor [or equivalent]	PowerPC G3 500MHz or faster processor
128MB of RAM	128MB of RAM

Operating systems and browsers
Flash Player 8 is supported on the following operating systems and browsers:

Windows

Platform	Browser
Microsoft Windows 98	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later
Windows Me	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later
Windows 2000	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later
Windows XP	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later
Windows Server 2003	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later

Macintosh

Platform	Browser
Mac OS X v.10.1.x, 10.2.x, 10.3.x, or 10.4.x	Internet Explorer 5.2, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL for Mac OS X, Opera 6, Safari 1.x or later

Planning committee members and faculty for this course have completed the disclosure process and have indicated they have no significant financial relationships or affiliations with any product or commercial manufacturer that might constitute a conflict of interest.

Please make checks payable to: Clinical Support Center
Attn: Gigi Holmes
40 North Central Avenue, Suite 780
Phoenix, AZ 85004

There is no need to "Register" for this course. Simply login to the CDE and Click on the link to take the ONLINE COURSE in the Additional Info section on the Course Detail page to receive credit.

Activity Overview:

Before final restoration and after complete cleaning and shaping, the root canal system must be obturated. Various techniques are available to the provider based upon experience and available equipment. This training course covers Cold Lateral Obturation [standard and nonstandard] as well as Warm Vertical Obturation utilizing the System B heat carrier, and the Obtura gutta percha gun. Techniques, tips, and detailed visual examples are used.

Overview of Series:
Over the past few years the practice of endodontics has undergone rapid change as a result of research as well as advances in techniques and equipment. The Indian Health Service employs a large number of general dentists, many who are stationed in isolated areas of the country. Access to the latest innovations in endodontics is not always readily available, and professional exchange of information may be limited.

To meet these limitations IHS developed a 3-course series of online interactive courses designed to review knowledge, convey new information, and act as a ready reference available 24/7. Obturation is the third course in the series. Obturation covers the most common and best supported techniques available today. Live demonstrations and 3D animations are used to explain and demonstrated these techniques.

At the end of this training you will be able to discuss:
-Requirements of endodontic obturation materials
-Cold Lateral Standard Obturation
-Cold Lateral Non-Standard Obturation
-Warm Vertical System B with Obtura Obturation

Successful completion of Endodontic Emergencies and Cleaning and Shaping e-learning courses.

   Hardware/Software Requirements:

Windows	Macintosh
Intel Pentium II 450MHz or faster processor [or equivalent]	PowerPC G3 500MHz or faster processor
128MB of RAM	128MB of RAM

Operating systems and browsers
Flash Player 8 is supported on the following operating systems and browsers:

Windows

Platform	Browser
Microsoft Windows 98	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later
Windows Me	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later
Windows 2000	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later
Windows XP	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later
Windows Server 2003	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later

Macintosh

Platform	Browser
Mac OS X v.10.1.x, 10.2.x, 10.3.x, or 10.4.x	Internet Explorer 5.2, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL for Mac OS X, Opera 6, Safari 1.x or later

Planning committee members and faculty for this course have completed the disclosure process and have indicated they have no significant financial relationships or affiliations with any product or commercial manufacturer that might constitute a conflict of interest.

Please make checks payable to: Clinical Support Center
Attn: Gigi Holmes
40 North Central Avenue, Suite 780
Phoenix, AZ 85004

People are by virtue of their assignment location, thrust into professional roles for which they have not been adequately prepared by previous schooling or experience. “Challenges” is designed for all new Indian Health Service [IHS], tribal, and urban dentists within their first three to six months of service.

The course will orient dental providers to concepts and clinical techniques and decision-making in a public health setting. Designed specifially for federal and tribal IHS programs.

Upon completion of this course, the participant will be able to:

1. Understand public health concepts as applied in IHS dental clinics.
2. Understand the co-morbidities seen/treated in IHS facilities.
3. Understand the roles of HQ, Area Office, ADO, GPRA, paperwork requirements, leave and employment systems.

IHS/tribal dentist

The course will be held at the Radisson Hotel, 445 Mt. Rushmore Rd., Rapid City, SD 57701. The phone number for the hotel is 1-800-395-7046; their website is Radisson@rapidcity.com.

The DUNS number for Pine Ridge is 115077026.
The TIN number of 460280140.

Please Make Checks Payable to:
Pine Ridge Hospital Dental Clinic
Attn: Jan Colton, P.O. Box 1201
Pine Ridge, SD 57770

See CSC File 5248 for more details. Course instructor is Shannon Newland, RN

See hard file for Faculty credentials and other dates for the same course.

Upon completion of this course, the participant will be able to:

1. Recognize major ACLS emergency conditions.
2. Manage airway, utilizing principles of intubation and on-invasive airway techniques and devides.
3. Debibrillate using conventional defibrillators and external automated defibrillators.
4. Manage major ACLS emergency conditions, utilizing cardiac drugs and specific algorithms.

This presentation is part of the Dental Chiefs' quarterly meetings.

Upon completion of this session, the participant will understand:

1. What the ECC Initiative is.
2. The three objectives of the ECC Initiative.
3. The components of the ECC Initiative.

None

Caries stabilization can increase treatment options for babies and young children. Caries stabilization involves using fluoride-releasing glass ionomer for interim therapeutic restorations [ITRs], resin and glass ionomer sealants to protect pit and fissures on primary molars, fluoride varnish, and twice daily use of fluoride toothpaste at home.

YOU MUST BE LOGGED IN TO TAKE THIS ONLINE COURSE

None

   Hardware/Software Requirements:

Windows	Macintosh
Intel Pentium II 450MHz or faster processor [or equivalent]	PowerPC G3 500MHz or faster processor
128MB of RAM	128MB of RAM

Operating systems and browsers
Flash Player 8 is supported on the following operating systems and browsers:

Windows

Platform	Browser
Microsoft Windows 98	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later
Windows Me	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later
Windows 2000	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later
Windows XP	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later
Windows Server 2003	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later

Macintosh

Platform	Browser
Mac OS X v.10.1.x, 10.2.x, 10.3.x, or 10.4.x	Internet Explorer 5.2, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL for Mac OS X, Opera 6, Safari 1.x or later

Planning committee members and faculty for this course have completed the disclosure process and have indicated they have no significant financial relationships or affiliations with any product or commercial manufacturer that might constitute a conflict of interest.

The purpose of this course is to give Tribal dentists and USCG dentists an understanding of the most recent advances in clinical dentistry including periodontics, restorative dentistry and anesthesia. This course will include selected articles from the current dental literature. Dentists will have the opportunity to read, analyze, present and discuss the articles with the group. This course will consist of six hours of meeting time, and will meet from several locations by teleconference.

Agenda: Review of Current Dental Literature.

Each topic will consist of one hour of presentation and discussion for a total of 6 hours.

1. Anatomy of the lingual nerve and artery in Periodontics
2. Local anesthetic complications
3. Restoration of endodontically treated teeth.
4. Diagnosis of periodontal problems in children.
5. Occlusion in restorative dentistry.
6. Local anesthesia and facial pain.

Upon completion of this course, the participant will be able to:

1. Diagnose Complex Periodontal problems and formulate treatment plans.
2. Administer local anesthetic safely in cases complicated with concurrent medical and psychological issues.
3. Provide restorative treatment in severely damaged teeth using the appropriate materials and techniques.

None

See CSC File 5271for more details. Course instructor is Richard B. Evans, RN, BS Nurse Educator.
See hard file for Faculty credentials and other dates for the same course.

Upon completion of this course, the participant will be able to:

1. Recognize major ACLS emergency conditions.
2. Manage airway, utilizing principles of intubation and on-invasive airway techniques and devides.
3. Debibrillate using conventional defibrillators and external automated defibrillators.
4. Manage major ACLS emergency conditions, utilizing cardiac drugs and specific algorithms.

Basic Cardiac Life Support.

The intent of Dental Hygiene Updates 2010 is to present the best of recent technology, clinical, and administrative practices available to dental hygienists who work in I/T/U dental programs. The 2010 theme is “Turning Challenges into Opportunities.” The conference begins with registration, meet & greet, and round table topic discussions from 4:00-6:00pm on May 4th. May 5th and May 6th are all day continuing education.

SEE UPLOADED AGENDA FOR ALL DETAILS.

Upon completion of this meeting the participants will be able to:

1. Apply new technologies, materials, and clinical practices in the effective day-to-day management of dental programs.
2. Glean best practices from dental hygienists in other IHS dental programs that can be adapted to your setting.

None. Open to all hygienists in the Indian Health Dental Program whether tribal, contract, civil service or commissioned corps, full-time or part-time.

The DUNS number for USET, Inc is 07-322-1459.
The EIN number for USET, Inc is 59-1315904.

Please Make Checks Payable to: USET, Inc.
c/o Steve Adams
711 Stewarts Ferry Pike
Nashville, TN 37214

Challenges is offered to those hygienists who are new to the IHS Dental Program. The course will focus on an overview of the IHS system, personnel issues, cultural issues, career development and principles of public health and health education as they apply to both clinical and community based prevention and treatment programs.

Monday, May 3
7:30am      Registration
8am - 5pm      Continuing Education

Tuesday, May 4
8am – 1pm   Continuing Education

SEE UPLOADED AGENDA FOR ALL DETAILS.

Upon completion of Challenges, the participants will be able to:

1. Provide an overview of IHS history, mission and structure and its personnel systems.
2. Identify principles of public health dentistry for health promotion and disease prevention projects.
3. Identify evidence-based strategies for preventive interventions and clinical treatment.
4. Provide an understanding of tribal cultural issues.
5. Provide information about career development opportunities within IHS and tribal sites.

None. Open to all hygienists in the Indian Health Dental Program whether tribal, contract, civil service or commissioned corps, full-time or part-time.

The DUNS number for USET, Inc. is 07-322-1459.
The EIN number for USET, Inc. is 59-1315904.

Please Make Checks Payable to: USET, Inc.
Attn: Steve Adams
711 Stewarts Ferry Pike
Nashville, TN 37214

This course is offered by request "in your clinic." It is suggested that the Chief of the dental clinic contact Dr. Haney directly by email at haney@mail.sisna.com or 505-368-3788. Costs will be negotiated between the instructor and the facility where the course is taught.

The purpose of this course is to introduce the dental assistant to the placement and finishing of restorative materials used in operative dentistry. Technical background information is presented in cavity classification and dental anatomy. Class I, II, V amalgam restorations, Class III, and V composite restorations are covered in lecture and laboratory exercises. Both written and practical examinations are used to measure participant progress. The basic course has been organized for those dental assistants who have limited or no training and/or experience in the placement of restorative materials. Additionally, it is limited to those clinics where the ratio of dentists to dental assistants allows the practice of expanded restorative functions. If the newly acquired skills are to become fully developed, the assistant must be able to return to his/her clinic and work with their dentist for a recommended period of 6 months. This follow-up is required in order to complete the course and receive a certificate.

Upon completion of this course, participants will be able to:

1. Have a better understanding of tooth morphology and structure.
2. Place and finish basic amalgam and composite restorations.
3. Discriminate between what is an acceptable and unacceptable restoration.

None.

Costs will be negotiated between the instructor and the facility where the course is taught.

This course is offered by request "in your clinic." It is suggested that the Chief of the dental clinic contact Dr. Haney directly by email at haney@mail.sisna.com or 505-368-3788. Costs will be negotiated between the instructor and the facility where the course is taught.

This course is a continuation of the “Basic Expanded Functions” course, which is a prerequisite.
All five-cavity classifications/preparations will be covered in lecture and laboratory exercises, including amalgam and composite restorations. Lectures will review and update course participants on dental restorative materials including a discussion of bonding agents. Laboratory exercises will be performed on typodonts beginning with conservative preparations and working up to and including cusp-protected amalgam and incisal angle composite resin restorations. Also, participants will be introduced to the basics of occlusion. The course will require that the participant perform 5 cusp-protecting amalgams [CPAs] and 5 class IV composite restorations back in their clinical setting before receiving her/his certificate.

Upon completion of this course, participants will be able to:

1. Have an understanding of the basic concepts of occlusion as they apply to restorative dentistry.
2. Be able to place and finish complex Class II amalgam restorations and composite restorations involving the incisal angle.
3. Have an understanding of the current state-of-the-art in dentinal bonding agents.
4. Have the ability to discriminate between acceptable and unacceptable restorations

Certificate from the Basic Expanded Functions course.

Costs will be negotiated between the instructor and the facility where the course is taught.

The purpose of this course is to introduce the dental assistant to the placement and finishing of restorative materials used in operative dentistry. Technical background information is presented in cavity classification and dental anatomy. Class I, II, V amalgam restorations, Class III, and V composite restorations are covered in lecture and laboratory exercises. Both written and practical examinations are used to measure participant progress. The basic course has been organized for those dental assistants who have limited or no training and/or experience in the placement of restorative materials. Additionally, it is limited to those clinics where the ratio of dentists to dental assistants allows the practice of expanded restorative functions. If the newly acquired skills are to become fully developed, the assistant must be able to return to his/her clinic and work with their dentist for a recommended period of 6 months. This follow-up is required in order to complete the course and receive a certificate.

Upon completion of this course, participants will be able to:

1. Have a better understanding of tooth morphology and structure.
2. Place and finish basic amalgam and composite restorations.
3. Discriminate between what is an acceptable and unacceptable restoration.

None

Please Make Checks Payable to: Indian Health Service
c/o Rickey Thompson, Shiprock Dental Clinic
P.O. Box 160
Shiprock, NM 87420

This course is a continuation of the “Basic Expanded Functions” course, which is a prerequisite. All five-cavity classifications/preparations will be covered in lecture and laboratory exercises, including amalgam and composite restorations. Lectures will review and update course participants on dental restorative materials including a discussion of bonding agents. Laboratory exercises will be performed on typodonts beginning with conservative preparations and working up to and including cusp-protected amalgam and incisal angle composite resin restorations. Also, participants will be introduced to the basics of occlusion. The course will require that the participant perform 5 cusp-protecting amalgams [CPAs] and 5 class IV composite restorations back in their clinical setting before receiving her/his certificate.

Upon completion of this course, participants will be able to:
1. Have an understanding of the basic concepts of occlusion as they apply to restorative dentistry.
2. Be able to place and finish complex Class II amalgam restorations and composite restorations involving the incisal angle.
3. Have an understanding of the current state-of-the-art in dentinal bonding agents.
4. Have the ability to discriminate between acceptable and unacceptable restorations.

Certificate from the Basic Expanded Functions course GS-5 or eviqualent or successful completion of the Esthetic Restorative course.

Please Make Checks Payable to: Indian Health Service
c/o Rickey Thompson, Shiprock Dental Clinic
P.O. Box 160
Shiprock, NM 87420

This didactic and clinical course is designed for assistants who will have the opportunity to improve their skills in ultrasonic scaling. We will work on dentiforms and on other course participants with the state-of-the art Piezoelectric scalers or Cavitron ultrasonic scalers. The use of antimicrobials including sulcular irrigation, and new oral hygiene adjuncts will also be covered. The course will have a strong clinical emphasis. In addition, we will review the Indian Health Service [IHS] and American Dental Association [ADA] periodontal procedure codes. Students must complete 20 patient cleaning at their home dental clinic, documented on the Follow-Up Training Progress Record, before the Course Completion Certificate is provided by the DOH.

Upon completion of this course, participants will be able to:
1. Relate Community Periodontal Index of Treatment Needs [CPITN] scores to a need for potential periodontal treatment.
2. Detect disease, supra and subgingival calculus.
3. Accurately code for periodontal and hygiene procedures with IHS/ADA coding.
4. Use sulcular irrigators, and know when to use them.
5. Recommend effective toothpastes, mouthrinses and oral hygiene aids to patients.
6. Motivate patients to improve plaque removal and periodontal health.
7. Identify who is at risk for periodontal breakdown.

None

This course begins at 8:00 a.m. Monday, February 22 and ends at 5:00 p.m. on Thursday, February 25.

Please Make Checks Payable to: Indian Health Service
c/o Beth Finnson, Western Oregon Service Unit
3750 Chemawa Road, N.E.
Salem, OR 97305

This didactic and clinical course is designed for assistants who will have the opportunity to improve their skills in ultrasonic scaling. We will work on dentiforms and on other course participants with the state-of-the art Piezoelectric scalers or Cavitron ultrasonic scalers. The use of antimicrobials including sulcular irrigation, and new oral hygiene adjuncts will also be covered. The course will have a strong clinical emphasis. In addition, we will review the Indian Health Service [IHS] and American Dental Association [ADA] periodontal procedure codes. Students must complete 20 patient cleaning at their home dental clinic, documented on the Follow-Up Training Progress Record, before the Course Completion Certificate is provided by the DOH.

Upon completion of this course, participants will be able to:
1. Relate Community Periodontal Index of Treatment Needs [CPITN] scores to a need for potential periodontal treatment.
2. Detect disease, supra and subgingival calculus.
3. Accurately code for periodontal and hygiene procedures with IHS/ADA coding.
4. Use sulcular irrigators, and know when to use them.
5. Recommend effective toothpastes, mouthrinses and oral hygiene aids to patients.
6. Motivate patients to improve plaque removal and periodontal health.
7. Identify who is at risk for periodontal breakdown.

None

This course begins at 8:30 a.m. Monday April 26 and ends at 11:00 on Friday, April 30.

Please Make Checks Payable to: Indian Health Service
c/o Julie Black, Claremore Indian Hospital
101 S. Moore Avenue
Claremore, OK 74017

Assistants will have the opportunity to improve their skills in ultrasonic scaling and hand instrumentation. They will be able to work on patients with state of the art ultrasonic scalers, and significant time will be spent on hand scaling with basic universal scalers. The sickle scaler and Montana Jack will be used. Additionally, instrument sharpening, ginigivitis, periodontal disease, oral hygiene instruction, and antimicrobials will be covered. In addition, we will review charting of Indian Health Service [IHS] and American Dental Association [ADA] periodontal procedure codes.

Students must complete 20 patient cleanings at their home dental clinic, documented on the Follow-Up Training Progress Record, before the Course completion Certificate is provided by the DOH.

Upon completion of this course, participants will be able to:

1. Relate Community Periodontal Index of Treatment Needs [CPITN] scores to a need for potential periodontal treatment.
2. Detect disease, supra and subgingival calculus.
3. Provide thorough ultrasonic scaling of teeth.
4. Use scalers and curettes efficiently and atraumatically.
5. Accurately code for periodontal and hygiene procedures with IHS/ADA coding.
6. Sharpen curets and scalers correctly and efficiently.
7. Recommend effective toothpastes, mouthrinses and oral hygiene aids to patients.
8. Motivate patients to improve plaque removal and periodontal health.
9. Identify who is at risk for periodontal breakdown.

This didactic and clinical course is for GS-4 and above. This is an advanced course, and the dental assistant is required to be currently active in their dental practice with an ultrasonic. The DA needs to be able to fulcrum and hold hand instruments comfortably. A signed letter or email to the course director stating this information is required from the dental assistant’s Dental Chief or Dental Hygienist.

Please Make Checks Payable to: Clinical Support Center
Attn: Gigi Holmes
40 North Central Avenue, Suite 780
Phoenix, AZ 85004

Assistants will have the opportunity to improve their skills in ultrasonic scaling and hand instrumentation. They will be able to work on patients with state of the art ultrasonic scalers, and significant time will be spent on hand scaling with universal curettes and scalers. Instrument sharpening, irrigation, and local delivery of antimicrobials will also be covered. In addition, we will review charting of Indian Health Service [IHS] and American Dental Association [ADA] periodontal procedure codes.

Students must complete 20 patient cleanings at their home dental clinic, documented on the Follow-Up Training Progress Record, before the Course completion Certificate is provided by the DOH.

Upon completion of this course, participants will be able to:

1. Relate Community Periodontal Index of Treatment Needs [CPITN] scores to a need for potential periodontal treatment.
2. Detect disease, supra and subgingival calculus.
3. Provide thorough ultrasonic scaling of teeth.
4. Use scalers and curettes efficiently and atraumatically.
5. Accurately code for periodontal and hygiene procedures with IHS/ADA coding.
6. Sharpen curets and scalers correctly and efficiently.
7. Recommend effective toothpastes, mouthrinses and oral hygiene aids to patients.
8. Motivate patients to improve plaque removal and periodontal health.
9. Identify who is at risk for periodontal breakdown.

This didactic and clinical course is for GS-4 and above or equivalent dental assistants who have completed the basic clinical periodontics course in the past 5 years or who are currently using ultrasonic scalers on a regular basis. A signed letter stating this information is required from the dental assistants Dental Chief or Dental Hygienist.

Please Make Checks Payable to: Indian Health Service
c/o Nadine Brown, Shiprock Dental Clinic
P.O. Box 160
Shiprock, NM 87420

The purpose of this course is to introduce the dental assistant to the placement and finishing of restorative materials used in operative dentistry. Technical background information is presented in cavity classification and dental anatomy. Class I, II, V amalgam restorations, Class III, and V composite restorations are covered in lecture and laboratory exercises. Both written and practical examinations are used to measure participant progress. The basic course has been organized for those dental assistants who have limited or no training and/or experience in the placement of restorative materials. Additionally, it is limited to those clinics where the ratio of dentists to dental assistants allows the practice of expanded restorative functions. If the newly acquired skills are to become fully developed, the assistant must be able to return to his/her clinic and work with their dentist for a recommended period of 6 months. This follow-up is required in order to complete the course and receive a certificate.

Upon completion of this course, participants will be able to:

1. Have a better understanding of tooth morphology and structure.
2. Place and finish basic amalgam and composite restorations.
3. Discriminate between what is an acceptable and unacceptable restoration.

1. Dental Assistant Assessment
2. Supervising Dental Officer Assessment

Please Make Checks Payable to: Indian Health Service
c/o Cindy Thomas, Haskell Dental Staff Development Center
2415 Massachusetts Street
Lawrence, KS 66046

The purpose of this course is to introduce the dental assistant to the placement and finishing of restorative materials used in operative dentistry. Technical background information is presented in cavity classification and dental anatomy. Class I, II, V amalgam restorations, Class III, and V composite restorations are covered in lecture and laboratory exercises. Both written and practical examinations are used to measure participant progress. The basic course has been organized for those dental assistants who have limited or no training and/or experience in the placement of restorative materials. Additionally, it is limited to those clinics where the ratio of dentists to dental assistants allows the practice of expanded restorative functions. If the newly acquired skills are to become fully developed, the assistant must be able to return to his/her clinic and work with their dentist for a recommended period of 6 months. This follow-up is required in order to complete the course and receive a certificate.

Upon completion of this course, participants will be able to:

1. Have a better understanding of tooth morphology and structure.
2. Place and finish basic amalgam and composite restorations.
3. Discriminate between what is an acceptable and unacceptable restoration.

1. Dental Assistant Assessment
2. Supervising Dental Officer Assessment

Please Make Checks Payable to: Indian Health Service
c/o Cindy Thomas, Haskell Dental Staff Development Center
2415 Massachusetts Street
Lawrence, KS 66046

The purpose of this course is to introduce the dental assistant to the placement and finishing of restorative materials used in operative dentistry. Technical background information is presented in cavity classification and dental anatomy. Class I, II, V amalgam restorations, Class III, and V composite restorations are covered in lecture and laboratory exercises. Both written and practical examinations are used to measure participant progress. The basic course has been organized for those dental assistants who have limited or no training and/or experience in the placement of restorative materials. Additionally, it is limited to those clinics where the ratio of dentists to dental assistants allows the practice of expanded restorative functions. If the newly acquired skills are to become fully developed, the assistant must be able to return to his/her clinic and work with their dentist for a recommended period of 6 months. This follow-up is required in order to complete the course and receive a certificate.

Upon completion of this course, participants will be able to:

1. Have a better understanding of tooth morphology and structure.
2. Place and finish basic amalgam and composite restorations.
3. Discriminate between what is an acceptable and unacceptable restoration.

1. Dental Assistant Assessment
2. Supervising Dental Officer Assessment

Please Make Checks Payable to: Indian Health Service
c/o Cindy Thomas, Haskell Dental Staff Development Center
2415 Massachusetts Street
Lawrence, KS 66046

The purpose of this course is to introduce the dental assistant to the placement and finishing of restorative materials used in operative dentistry. Technical background information is presented in cavity classification and dental anatomy. Class I, II, V amalgam restorations, Class III, and V composite restorations are covered in lecture and laboratory exercises. Both written and practical examinations are used to measure participant progress. The basic course has been organized for those dental assistants who have limited or no training and/or experience in the placement of restorative materials. Additionally, it is limited to those clinics where the ratio of dentists to dental assistants allows the practice of expanded restorative functions. If the newly acquired skills are to become fully developed, the assistant must be able to return to his/her clinic and work with their dentist for a recommended period of 6 months. This follow-up is required in order to complete the course and receive a certificate.

Upon completion of this course, participants will be able to:

1. Have a better understanding of tooth morphology and structure.
2. Place and finish basic amalgam and composite restorations.
3. Discriminate between what is an acceptable and unacceptable restoration.

1. Dental Assistant Assessment
2. Supervising Dental Officer Assessment

Please Make Checks Payable to: Indian Health Service
c/o Cindy Thomas, Haskell Dental Staff Development Center
2415 Massachusetts Street
Lawrence, KS 66046

This course is a continuation of the “Basic Expanded Functions” course, which is a prerequisite. All five-cavity classifications/preparations will be covered in lecture and laboratory exercises, including amalgam and composite restorations. Lectures will review and update course participants on dental restorative materials including a discussion of bonding agents. Laboratory exercises will be performed on typodonts beginning with conservative preparations and working up to and including cusp-protected amalgam and incisal angle composite resin restorations. Also, participants will be introduced to the basics of occlusion. The course will require that the participant perform 5 cusp-protecting amalgams [CPAs] and 5 class IV composite restorations back in their clinical setting before receiving her/his certificate.

Upon completion of this course, participants will be able to:

1. Understand the basic concepts of occlusion as they apply to restorative dentistry.
2. Place and finish complex Class II amalgam restorations and composite restorations involving the incisal angle.
3. Understand of the current state-of-the-art dentinal bonding agents.
4. Discriminate between acceptable and unacceptable restorations.

1. Certificate from the Basic Expanded Functions course.
2. Dental Assistant Assessment
3. Supervising Dental Officer Assessment

Please Make Checks Payable to: Indian Health Service
c/o Cindy Thomas, Haskell Dental Staff Development Center
2415 Massachusetts Street
Lawrence, KS 66046

This course is a continuation of the “Basic Expanded Functions” course, which is a prerequisite. All five-cavity classifications/preparations will be covered in lecture and laboratory exercises, including amalgam and composite restorations. Lectures will review and update course participants on dental restorative materials including a discussion of bonding agents. Laboratory exercises will be performed on typodonts beginning with conservative preparations and working up to and including cusp-protected amalgam and incisal angle composite resin restorations. Also, participants will be introduced to the basics of occlusion. The course will require that the participant perform 5 cusp-protecting amalgams [CPAs] and 5 class IV composite restorations back in their clinical setting before receiving her/his certificate.

Upon completion of this course, participants will be able to:

1. Understand the basic concepts of occlusion as they apply to restorative dentistry.
2. Place and finish complex Class II amalgam restorations and composite restorations involving the incisal angle.
3. Understand of the current state-of-the-art dentinal bonding agents.
4. Discriminate between acceptable and unacceptable restorations.

1. Certificate from the Basic Expanded Functions course.
2. Dental Assistant Assessment
3. Supervising Dental Officer Assessment

Please Make Checks Payable to: Indian Health Service
c/o Cindy Thomas, Haskell Dental Staff Development Center
2415 Massachusetts Street
Lawrence, KS 66046

This course is a continuation of the “Basic Expanded Functions” course, which is a prerequisite. All five-cavity classifications/preparations will be covered in lecture and laboratory exercises, including amalgam and composite restorations. Lectures will review and update course participants on dental restorative materials including a discussion of bonding agents. Laboratory exercises will be performed on typodonts beginning with conservative preparations and working up to and including cusp-protected amalgam and incisal angle composite resin restorations. Also, participants will be introduced to the basics of occlusion. The course will require that the participant perform 5 cusp-protecting amalgams [CPAs] and 5 class IV composite restorations back in their clinical setting before receiving her/his certificate.

Upon completion of this course, participants will be able to:

1. Understand the basic concepts of occlusion as they apply to restorative dentistry.
2. Place and finish complex Class II amalgam restorations and composite restorations involving the incisal angle.
3. Understand of the current state-of-the-art dentinal bonding agents.
4. Discriminate between acceptable and unacceptable restorations.

1. Certificate from the Basic Expanded Functions course.
2. Dental Assistant Assessment
3. Supervising Dental Officer Assessment

Please Make Checks Payable to: Indian Health Service
c/o Cindy Thomas, Haskell Dental Staff Development Center
2415 Massachusetts Street
Lawrence, KS 66046

This course is a continuation of the “Basic Expanded Functions” course, which is a prerequisite. All five-cavity classifications/preparations will be covered in lecture and laboratory exercises, including amalgam and composite restorations. Lectures will review and update course participants on dental restorative materials including a discussion of bonding agents. Laboratory exercises will be performed on typodonts beginning with conservative preparations and working up to and including cusp-protected amalgam and incisal angle composite resin restorations. Also, participants will be introduced to the basics of occlusion. The course will require that the participant perform 5 cusp-protecting amalgams [CPAs] and 5 class IV composite restorations back in their clinical setting before receiving her/his certificate.

Upon completion of this course, participants will be able to:

1. Understand the basic concepts of occlusion as they apply to restorative dentistry.
2. Place and finish complex Class II amalgam restorations and composite restorations involving the incisal angle.
3. Understand of the current state-of-the-art dentinal bonding agents.
4. Discriminate between acceptable and unacceptable restorations.

1. Certificate from the Basic Expanded Functions course.
2. Dental Assistant Assessment
3. Supervising Dental Officer Assessment

Please Make Checks Payable to: Indian Health Service
c/o Cindy Thomas, Haskell Dental Staff Development Center
2415 Massachusetts Street
Lawrence, KS 66046

The purpose of this course is to provide a review of Advanced Restorative techniques and materials for those dental assistants who have previously completed the Advanced Restorative Functions course, have been utilized as expanded functions assistants placing advanced restorations for at least five years, and feel the need for a refresher course. This course will briefly re-introduce concepts concerning tooth anatomy and morphology but will primarily be a hands-on course working with typodonts and doing restorations.

Upon completion of this course, the participants will be able to:

1. Determine the difference between an acceptable and unacceptable restoration.
2. Have a better understanding of tooth anatomy and morphology.
3. Understand where help is most needed when doing restorations.

Completion of Restorative Functions-Advanced.

Please Make Checks Payable to: Indian Health Service
c/o Cindy Thomas, Haskell Dental Staff Development Center
2415 Massachusetts Street
Lawrence, KS 66046

The purpose of this course is to provide a review of Advanced Restorative techniques and materials for those dental assistants who have previously completed the Advanced Restorative Functions course, have been utilized as expanded functions assistants placing advanced restorations for at least five years, and feel the need for a refresher course. This course will briefly re-introduce concepts concerning tooth anatomy and morphology but will primarily be a hands-on course working with typodonts and doing restorations.

Upon completion of this course, the participants will be able to:

1. Determine the difference between an acceptable and unacceptable restoration.
2. Have a better understanding of tooth anatomy and morphology.
3. Understand where help is most needed when doing restorations.

Completion of Restorative Functions-Advanced.

Please Make Checks Payable to: Indian Health Service
c/o Cindy Thomas, Haskell Dental Staff Development Center
2415 Massachusetts Street
Lawrence, KS 66046

The purpose of this course is to provide a review of Advanced Restorative techniques and materials for those dental assistants who have previously completed the Advanced Restorative Functions course, have been utilized as expanded functions assistants placing advanced restorations for at least five years, and feel the need for a refresher course. This course will briefly re-introduce concepts concerning tooth anatomy and morphology but will primarily be a hands-on course working with typodonts and doing restorations.

Upon completion of this course, the participants will be able to:

1. Determine the difference between an acceptable and unacceptable restoration.
2. Have a better understanding of tooth anatomy and morphology.
3. Understand where help is most needed when doing restorations.

Completion of Restorative Functions-Advanced.

Please Make Checks Payable to: Indian Health Service
c/o Cindy Thomas, Haskell Dental Staff Development Center
2415 Massachusetts Street
Lawrence, KS 66046

This didactic and clinical course is designed for assistants who will have the opportunity to improve their skills in ultrasonic scaling. We will work on dentiforms and on other course participants with the state-of-the art Piezoelectric scalers or Cavitron ultrasonic scalers. The use of antimicrobials including sulcular irrigation, and new oral hygiene adjuncts will also be covered. The course will have a strong clinical emphasis. In addition, we will review the Indian Health Service [IHS] and American Dental Association [ADA] periodontal procedure codes. Students must complete 20 patient cleaning at their home dental clinic, documented on the Follow-Up Training Progress Record, before the Course Completion Certificate is provided by the DOH.

Upon completion of this course, participants will be able to:
1. Relate Community Periodontal Index of Treatment Needs [CPITN] scores to a need for potential periodontal treatment.
2. Detect disease, supra and subgingival calculus.
3. Accurately code for periodontal and hygiene procedures with IHS/ADA coding.
4. Use sulcular irrigators, and know when to use them.
5. Recommend effective toothpastes, mouthrinses and oral hygiene aids to patients.
6. Motivate patients to improve plaque removal and periodontal health.
7. Identify who is at risk for periodontal breakdown.

None

This course begins at 8:30 a.m. Monday August 23 and ends at 11:00 on Friday, August 27.

Please Make Checks Payable to: Indian Health Service
c/o Julie Black, Claremore Indian Dental Clinic
101 S. Moore Avenue
Claremore, OK 74017

The purpose of this comprehensive course is to give IHS and Tribal Dental Assistant Supervisors a better understanding of the “nuts and bolts” of managing Dental Assistants. The course will include didactic instruction, provision of templates and tools and application exercises in personnel topics such as performance management, awards, discipline, conduct and leave. Additionally, social intelligence will be presented as a foundation for effectively dealing with the aforementioned personnel topics in a more functional manner.

The curriculum is flexible enough to address the individual needs of participants. Participants can expect pre-course communications.

NOTE: A forum for post-course follow-up will be developed to support dental assistant supervisors with the implementation of skills and actions developed in the course.

Upon completion of this course, participants should be able to:

1. Understand and apply basic concepts of personnel management to better carry out their duties as supervisors including performance evaluations, leave, discipline and awards.
2. Understand the principles of social intelligence and apply new skills in everyday interpersonal encounters.
3. Utilize “Social Intelligence” and “Difficult Conversations” as foundations to more effectively deal with challenging management and personal situations they will encounter with their staff, patients and Dental Chief Supervisors.

This course is for dental assistant supervisors.

The course begins at 8:00 am on Tuesday and ends at 4:00 pm on Thursday.

Please Make Checks Payable to: Clinical Support Center
Att: Gigi Holmes
40 North Central Avenue Suite 780
Phoenix, AZ 85004

A three-day course designed to teach skills required by dental assistants when working with the oral and maxillofacial surgeon. This will involve clinic as well as operating room settings. Topics to be covered include medical evaluation of patients, sedation procedures, instrumentation, basic anatomy, and sterile technique. A special section will focus on dealing with the difficult surgeon.

Upon completion of this course, participants will be able to:
1. Understand some common medical conditions and commonly used drugs that impact the care of surgical patients.
2. Identify special instruments, equipment, and materials used in oral surgery.
3. Understand why oral surgeons do what they do.
4. Function more fully as an oral surgery assistant.

None

Travel days will be April 5 and April 9. The course will be held in the Oregon Room. The BLM National Training Center has implemented the following security requirements, which will be strictly enforced during your visit:
The meeting rooms are available from 7:00 AM – 4:30 PM. All visitors must
vacate the premises no later than 5:00 PM each day.

1. Government employees- must bring their government identification card.
Upon check-in, visiting personnel will be required to display their
Government ID card with photo: Badge must be visibly displayed at all
times while on the premises.

2. Non-government personnel will be assigned an NTC visitor badge.

3. All visitors will be required to enter through the main entrance on the
north side of the building no earlier than 7:00 AM. All visitors are also
required to exit through the main entrance area.

A list of suggested hotels in the area will be provided in the course confirmation letter.

Please Make Checks Payable to: Clinical Support Center
Attn: Gigi Holmes
40 North Central Ave., Suite 780
Phoenix, AZ 85004

This 3 day course is designed to offer the experienced dental assistant an opportunity to update and improve their knowledge and skills in the clinic. During this course the participants will re-examine their duties and responsibilities update principles of infection control evaluate their efficiency and effectiveness in the clinic reassess their professionalism and teamwork practices. Participants can expect pre-course communication and assignments.

Upon completion of this course, participants will be able to:
1. Describe the role and responsibilities of an effective dental assistant.
2. Evaluate current infection control practices, and make changes when necessary.
3. Increase awareness of daily clinical efficiency practices.
4. Recognize the importance of being a productive team member.
5. Demonstrate a positive attitude when dealing with patients and co-workers.

10 years of experience as a dental assistant. No exceptions.

Please Make Checks Payable to: Clinical Support Ctr.
Attn: Gigi Holmes
40 North Central Avenue, Suite 780
Phoenix, AZ 85004

This 3 day course is designed to offer the new, untrained dental assistant knowledge and skills needed to be an effective team member. During this course the participants will receive an introduction to the duties and responsibilities of a dental assistant principles of infection control dental terminology dental charting. In addition the Radiology Health and Safety written exam will be given. Participants can expect pre-course communication and assignments.

Upon completion of this course, participants will be able to:
1. Describe the role and responsibilities of a dental assistant.
2. Identify preferred learning style and appreciate the potential strengths and problems associated with that learning style.
3. Recognize the importance of infection control.
4. Understand the importance of dental radiation safety.

None

Please Make Checks Payable to: IHS Clinical Support Center
Attn: Gigi Holmes
40 North Central Ave., Suite 780
Phoenix, AZ 85004

The purpose of this two day course is to introduce the dental assistant to the placement and finishing of restorative materials used in pediatric restorative dentistry. Technical background information is presented in cavity classification and dental anatomy. The emphasis will be on deciduous teeth. Class I amalgam restorations, class I composite restorations [PRR] and sealants and placement of SSCs are covered in lecture and laboratory exercises. Different types of restorative materials used in pediatric dentistry are studied. Both written and practical examinations are used to measure participant progress. The basic course has been organized for those dental assistants who have limited or no training and/or experience in the placement of restorative materials as well as for the experienced assistant. Additionally, it is limited to those clinics where the ratio of dentists to dental assistants allows the practice of expanded restorative functions. If the newly acquired skills are to become fully developed, the assistant must be able to return to his/her clinic and continue to develop their skills.

Upon completion of this course, participants will be able to:

1. Have a better understanding of tooth morphology and structure.
2. Place and finish basic amalgam and composite, glass ionomers, flowable composites restorations and SSCs.
3. Discriminate between what is an acceptable and unacceptable restoration.
4. Understand where help is most needed when doing restorations

None

Please Make Checks Payable to: Indian Health Service.
c/o Cielo Doherty, Shiprock Dental Clinic
P.O. Box 160
Shiprock, NM 87420

This two-day presentation is intended to provide the very latest information on the prevention and management of dental caries. Both clinical and community-based interventions will be presented and the learning group will discuss the implementation of these interventions. In addition, the presentation will review dental program GPRA objectives, ECC, the use of fluoride, xylitol, nutrition and children’s health, and effective health education strategies.

Upon completion of this course, participants will be able to:

1. List at least three modes of delivering fluoride and xylitol.
2. Describe the most effective way to place and maintain dental sealants
4. Describe prevention strategies for infants and toddlers and how to teach parents and teachers to look for decay in this age group
5. List at least two strategies to improve the effectiveness of health education.

None

When requesting your tuition check, please reference EIN: 86-0212139. The DUNS number is 123870578

Please Make Checks Payable to: Indian Health Service
c/o Ruben Acuna, San Xavier Dental Clinic
7900 J Stock Road
Tucson, AZ 85746

The purpose of this course is to introduce the dental assistant to the placement and finishing of restorative materials used in operative dentistry. Technical background information is presented in cavity classification and dental anatomy. Class I, II, V amalgam restorations, Class III, and V composite restorations are covered in lecture and laboratory exercises. Both written and practical examinations are used to measure participant progress. The basic course has been organized for those dental assistants who have limited or no training and/or experience in the placement of restorative materials. Additionally, it is limited to those clinics where the ratio of dentists to dental assistants allows the practice of expanded restorative functions. If the newly acquired skills are to become fully developed, the assistant must be able to return to his/her clinic and work with their dentist for a recommended period of 6 months. This follow-up is required in order to complete the course and receive a certificate.

Upon completion of this course, participants will be able to:

1. Have a better understanding of tooth morphology and structure.
2. Place and finish basic amalgam and composite restorations.
3. Discriminate between what is an acceptable and unacceptable restoration.

None

Please Make Checks Payable to: Clinical Support Center
Attn: Gigi Holmes
40 North Central Avenue, Suite 780
Phoenix, AZ 85004

This didactic and clinical course is designed for assistants who will have the opportunity to improve their skills in ultrasonic scaling. We will work on dentiforms and on other course participants with the state-of-the art Piezoelectric scalers or Cavitron ultrasonic scalers. The use of antimicrobials including sulcular irrigation, and new oral hygiene adjuncts will also be covered. The course will have a strong clinical emphasis. In addition, we will review the Indian Health Service [IHS] and American Dental Association [ADA] periodontal procedure codes. Students must complete 20 patient cleaning at their home dental clinic, documented on the Follow-Up Training Progress Record, before the Course Completion Certificate is provided by the DOH.

Upon completion of this course, participants will be able to:
1. Relate Community Periodontal Index of Treatment Needs [CPITN] scores to a need for potential periodontal treatment.
2. Detect disease, supra and subgingival calculus.
3. Accurately code for periodontal and hygiene procedures with IHS/ADA coding.
4. Use sulcular irrigators, and know when to use them.
5. Recommend effective toothpastes, mouthrinses and oral hygiene aids to patients.
6. Motivate patients to improve plaque removal and periodontal health.
7. Identify who is at risk for periodontal breakdown.

None

This course begins at 8:30 a.m. Monday April 26 and ends at 11:00 on Friday, April 30.

Please Make Checks Payable to: Indian Health Service
c/o Julie Black, Claremore Indian Hospital
101 S. Moore Avenue
Claremore, OK 74017

Dental assistants must have a core set of knowledge and skills before registering for the Expanded Functions-Basic Restorative course. The core set of knowledge and skills include: dental terminology; placing and removing a Tofflemire matrix band and wedge, preparing, placing and removing a dental dam; and setting up for Class I, Class II, and Class V amalgams, and Class III and Class V composite restorations. This online course consists of pre-tests, learning activities, post-tests and demonstrations for each lesson in the four modules. To complete this course, dental assistants must earn a score of 80 percent or better on each post-test, and certify competency by demonstrating skills and knowledge to their supervisor. Upon successful completion of all four modules in this course, dental assistants will be able to register for the EF-Basic Restorative Course.

The purpose of this course is to introduce the dental assistant to the placement and finishing of restorative materials used in operative dentistry. Technical background information is presented in cavity classification and dental anatomy. Class I, II, V amalgam restorations, Class III, and V composite restorations are covered in lecture and laboratory exercises. Both written and practical examinations are used to measure participant progress. The basic course has been organized for those dental assistants who have limited or no training and/or experience in the placement of restorative materials. Additionally, it is limited to those clinics where the ratio of dentists to dental assistants allows the practice of expanded restorative functions. If the newly acquired skills are to become fully developed, the assistant must be able to return to his/her clinic and work with their dentist for a recommended period of 6 months. This follow-up is required in order to complete the course and receive a certificate.

Upon completion of this course, participants will be able to:

1. Have a better understanding of tooth morphology and structure.
2. Place and finish basic amalgam and composite restorations.
3. Discriminate between what is an acceptable and unacceptable restoration.

None

Please Make Checks Payable to: Indian Health Service
c/o Rickey Thompson, Shiprock Dental Clinic
P.O. Box 160
Shiprock, NM 87420

Assistants will have the opportunity to improve their skills in ultrasonic scaling and hand instrumentation. They will be able to work on patients with state of the art ultrasonic scalers, and significant time will be spent on hand scaling with universal curettes and scalers. Instrument sharpening, irrigation, and local delivery of antimicrobials will also be covered. In addition, we will review charting of Indian Health Service [IHS] and American Dental Association [ADA] periodontal procedure codes.

Students must complete 20 patient cleanings at their home dental clinic, documented on the Follow-Up Training Progress Record, before the Course completion Certificate is provided by the DOH.

Upon completion of this course, participants will be able to:

1. Relate Community Periodontal Index of Treatment Needs [CPITN] scores to a need for potential periodontal treatment.
2. Detect disease, supra and subgingival calculus.
3. Provide thorough ultrasonic scaling of teeth.
4. Use scalers and curettes efficiently and atraumatically.
5. Accurately code for periodontal and hygiene procedures with IHS/ADA coding.
6. Sharpen curets and scalers correctly and efficiently.
7. Recommend effective toothpastes, mouthrinses and oral hygiene aids to patients.
8. Motivate patients to improve plaque removal and periodontal health.
9. Identify who is at risk for periodontal breakdown.

This didactic and clinical course is for GS-4 and above or equivalent dental assistants who have completed the basic clinical periodontics course in the past 5 years or who are currently using ultrasonic scalers on a regular basis. A signed letter stating this information is required from the dental assistants Dental Chief or Dental Hygienist.

Please Make Checks Payable to: Indian Health Service
c/o Nadine Brown, Shiprock Dental Clinic
P.O. Box 160
Shiprock, NM 87420

This course will provide information on basic navigation of the Dental Data System and other parts of RPMS, as well as more complex searches in the system. On the first day of the course, basic navigation and dental visit data entry will be discussed, while the second day will focus on running productivity reports and searches through both the DDS and QMAN systems.

Upon completion of this course, the participant will be able to:

1. Perform basic navigation in the RPMS system.
2. View patient specific demographic, health and dental records listed in DDS.
3. Enter, edit and delete dental visit data.
4. Perform basic searches in DDS package.
5. Run dental productivity reports by provider, location, code and levels of service.
6. Run basic QMAN searches.

None

Course begins at 8:00 am and ends at 4:30 pm each day.

Make Checks Payable to: Indian Health Service
c/o Tim Ricks, Nashville Area Office
711 Stewarts Ferry Pike
Nashville, TN 37214

This course is offered to those who have or will have involvement in prevention activities at the service unit, tribal, or area level. It focuses on clinical and community strategies to prevent oral disease. Principles of public health and health education applicable to program planning, implementation, and evaluation are discussed. The basic strategies of clinical and community preventive dentistry are reviewed. Concepts of effective communication and teambuilding are discussed.

Upon completion of this session, the participant will be able to:
1. Apply sound public health principles to plan, implement, and evaluate clinical and community-based prevention programs.
2. Use available information, guidelines, and strategies in order to prevent oral disease and promote health
3. Employ interpersonal skills to disseminate information about prevention and build a network of health professionals focused upon prevention activities and projects
4. Identify evidence-based preventive interventions known to be effective, and understand how best to utilize these materials and techniques

None

Please Make Checks Payable to: Indian Health Service.
c/o Tim Ricks, Nashville Area Office
711 Stewarts Ferry Pike
Nashville, TN 37214

Medically complex dental patients comprise a broad range of adults and children with physical, emotional and medical problems. Many of these patients require special diagnostic tests and consultations with medical specialists which may result in treatment modifications. This course will address common medical conditions and oral health scenarios. Mock health histories and radiographs will be available for group discussion. The lectures and discussions will include but not be limited to the cardiac, respiratory, neurological and hepatic systems. Also included will be scenarios for a variety of treatment situations, s such as for patients undergoing chemotherapy or preparing for organ transplantation, as well as for the dental treatment of the routine or medically complex child.

Upon completion of this course, the participants will be able to:
1. Understand the basic physiology of common medical conditions.
2. Determine when a consultation or referral is indicated.
3. Understand if and when dental treatment modifications are indicated.

None

Please Make Checks Payable to: Clinical Support Center
c/o Gigi Holmes
40 North Central Ave., Suite 780
Phoenix, AZ 85004

There is an Area-wide HPDP Tobacco Prevention/Cessation activity to improve compliance with assessing tobacco use and exposure and use skills for counseling and supporting patients who decide to quit smoking. As a dental professional, you can play an essential role in helping your patients quit or think about quitting tobacco. By delivering an integrated stage based Five A Model brief intervention to a person dependent on tobacco, as a dental professional, you have the potential of increasing their likelihood of quitting by 60!

This workshop is offered to staff on how to use a Five A Model Intervention in your clinic. You will learn how to conduct low-intensity evidence-based tobacco dependence treatment interventions that do make a difference. With the knowledge and skills you will gain during the workshop, you will have the ability to encourage multiple tobacco cessation interventions to each tobacco user by simply being a role model in your clinical setting.

At the completion of the workshop, you will be able to intervene with all tobacco users, including patients who are not yet considering quitting, by understanding and practicing the skills to:

1. Screen and assess for tobacco use.
2. Conduct the Five A Model brief intervention for tobacco cessation.
3. Document intervention[s] for tobacco cessation.
4. Refer patients who use tobacco to intensive cessation services.

None

As dental professionals, we all know what it takes to run a quality dental program. But what is “quality”? Quality is dependent on perspective. For our patients, quality in a dental clinic may mean that the staff spends time with them, there is an absence of pain, or the dental visit was quick. From a provider standpoint, quality may be how long restorations remained viable, how a patient’s oral health status improved, or whether our documentation in the patient record was adequate. From an administration standpoint, quality may be defined by the number of patient complaints received or by how much the dental program costs. The point is that quality of care is defined differently depending on your perspective. This issue of the IHS Dental Explorer will explore why quality improvement matters, and how dental programs can improve the quality of care provided to their patients.

After completing this course, participants will be able to:
1. State the aims of quality improvement using the Chronic Care Model.
2. Describe different ways to measure improvement.
3. List the different components of the PDSA Cycle.
4. Distinguish between outcome, process, and balancing measures.
5. Explain specialize teams to support programs in quality improvement.
6. Identify who is responsible for quality improvement in dental programs.

None

The purpose of this two day course is to provide IHS Dental Staff [dentists, dental hygienists, dental assistants and office staff] a better understanding of the challenges associated with providing oral health care to medically complex and cognitively impaired older adults. The course will focus on age-related and age-associated conditions. Easily adaptable strategies to address many of these concerns will be included in the program.

Upon completion of this course, the participant will be able to:

1. Discuss age-related and age-associated physical and cognitive conditions commonly found in older adults.
2. Discuss the similarities and differences of old and young patients with health ailments.
3. Describe the aging of the population – its impact on todays’ dental practice and how this will change in the future.
4. Discuss the impact of age-related oral changes in older adults and the impact of this on the care of todays’ older adult population as well as those in the future.
5. Discuss the myths associated with aging.
6. Discuss the impact our perspectives have on how we provide oral health care.

One year experience in a dental practice that includes older adults.

The course will be held in the Arizona Room
Bureau of Land Management
National Training Center
9828 North 31st Avenue
Phoenix, AZ 85051
602.906.5500

Please Make Checks Payable to: Clinical Support Center
c/o Gigi Holmes
40 North Central Avenue
Phoenix, AZ 85004

The curriculum provides oral health professionals [dentists, dental hygienists, and dental assistants] with information to ensure that young children with special health care needs have access to health-promotion and disease-prevention services that address their unique oral health needs in a comprehensive, family-centered, and community-based manner. Module titles are as follows: [1] An Overview of Children with Special Health Care Needs and Oral Health, [2] Providing Optimal Oral Health Care, [3] Oral Health Supervision, [4] Prevention of Oral Disease, and [5] Behavior Management.

The Web-based curriculum was prepared by the National Maternal and Child Oral Health Resource Center at Georgetown University and designed by the Center for Advanced Distance Education at the University of Illinois at Chicago. Curriculum content was adapted from the Planning Guide for Dental Professionals Serving Children with Special Health Care Needs, prepared by the University of Southern California, University Center for Excellence in Developmental Disabilities, Children’s Hospital Los Angeles. Development of the planning guide and the CE course was supported by the Health Resources and Services Administration’s Maternal and Child Health Bureau.

At the end of this course, participants will be able to be:
1. Aware and responsive to the oral health unique requirements for young children with special health care needs.
2. Develop family-centered preventive programs for young children with special health care needs.
3. Proficient in managing oral health behaviors for young children with special health care needs.

None

Make checks payable to: Clinical Support Center
Attn: Gigi Holmes
40 North Central Avenue, Suite 780
Phoenix, AZ 85004

This is an online course that consists of a pre-test, course content, and a post-test.

Upon completion of this online course, the participant will be able to:

1. Discuss the advantages of fluoride varnishes over other methods of fluoride exposure.
2. Know the indications and contraindications to applying fluoride varnish.
3. Teach non-dental health providers how to apply fluoride varnish.

None

Please make checks payable to: Clinical Support Center
Attn: Gigi Holmes
40 North Central Avenue, Suite 780
Phoenix, AZ 85004

This is an online course offered for continuing education credit. It consists of a pre-test, course content, and a post-test.

This course will enable you to:

• Define Dental Public Health
• List examples of dental public health
• Describe components of dental public health

None

Please make checks payable to: Clinical Support Center
Attn: Gigi Holmes
40 North Central Avenue, Suite 780
Phoenix, AZ 85004

THIS ONLINE COURSE IS FOR CONTINUING DENTAL EDUCATION PURPOSES. IT DOES NOT SUBSTITUTE FOR THE IHS RADIOLOGY CERTIFICATION.

A training DVD has been developed for new dental clinicians as well as dental clinicians who are currently working in the dental profession. The purpose for new dental personnel is to introduce radiology equipment, discuss the concepts of how to obtain quality radiographs and demonstrate techniques for achieving ideal, diagnostic radiographs. Current dental personnel can use the information as a general review and to update and enhance current techniques being utilized by the clinic staff.

This DVD can be viewed in its entirety or each individual section accessed separately as needed to improve technique skills or review a specific concept in dental radiology. It also is a good complementary resource for the IHS textbook, Radiological Health and Safety. The DVD is divided into five major areas of training:

Section 1. Radiology Equipment.
Section 2. Radiographic Techniques.
Section 3. Processing Radiographs.
Section 4. Specialized Techniques.
Section 5. Infection Control.

After review of this DVD and completion of the post-test the clinician will be able to:

1. Identify components of radiology equipment.
2. Demonstrate proper radiation safety procedures when exposing radiographs.
3. Practice appropriate techniques for placement of patient, film, and x-ray equipment when exposing periapical and bitewing radiographs.
4. Identify common errors that result in a loss of diagnostic quality for intra-oral and panoramic radiographs and how to correct for these errors.
5. Describe how to process radiographs using an automatic processor.
6. Demonstrate proper techniques for placement of patient, film and x-ray equipment when taking Panoramic, Occlusal and Vertical Bitewing radiographs.
7. Explain how to use appropriate infection control procedures when exposing radiographs.

None

Please make checks payable to: Clinical Support Center
Attn: Gigi Holmes
40 North Central Avenue, Suite 780
Phoenix, AZ 85004

There is no need to "Register" for this course. Simply login to the CDE and Click on the link to take the ONLINE COURSE in the Additional Info section on the Course Detail page to receive credit.

Activity Overview:

Domestic violence is a health care problem of epidemic proportions. Oral health providers are in a pivotal position for identifying head, face, and neck injuries typical of domestic violence or child abuse. To raise awareness about this public health issue, the IHS, Division of Oral Health worked with Barbara Gabbert, PhD at the University of California San Francisco, Dental School. Dr. Gabbert developed the AVDR [Ask, Validate, Document, and Refer] program, and IHS, Division of Oral Health incorporated the AVDR DVD into this course.

Teaching Methods

This course is delivered online and includes interactive activities, lecture, and video demonstrations.

At the end of this course you will be able to:
•   Define domestic violence
•   Describe the prevalence of domestic violence
•   Recognize common physical indicators of abuse
•   Apply 4 step intervention with dental patients who present with signs of domestic violence

   Hardware/Software Requirements:

Windows	Macintosh
Intel Pentium II 450MHz or faster processor [or equivalent]	PowerPC G3 500MHz or faster processor
128MB of RAM	128MB of RAM

Operating systems and browsers
Flash Player 8 is supported on the following operating systems and browsers:

Windows

Platform	Browser
Microsoft Windows 98	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later
Windows Me	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later
Windows 2000	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later
Windows XP	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later
Windows Server 2003	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later

Macintosh

Platform	Browser
Mac OS X v.10.1.x, 10.2.x, 10.3.x, or 10.4.x	Internet Explorer 5.2, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL for Mac OS X, Opera 6, Safari 1.x or later

Planning committee members and faculty for this course have completed the disclosure process and have indicated they have no significant financial relationships or affiliations with any product or commercial manufacturer that might constitute a conflict of interest.

Indian Health Service, Division of Oral Health, acknowledges permission from the University of California, San Francisco Dental School to include the AVDR DVD [Copyright © 2005 The Regents of the University of California. All Rights Reserved] in this CDE course. Permission to use, copy, modify, and distribute this DVD and its documentation for educational, research and non-profit purposes, without fee, and without a written agreement is hereby granted, provided that the above copyright notice, this paragraph and the following three paragraphs appear in all copies.

• Permission to incorporate this DVD into commercial products may be obtained by contacting the University of California [Joel Kirschbaum, Director, Office of Technology Management, University of California, 185 Berry Street, Suite 4603, San Francisco, CA 94107, Telephone: [415] 353-4472, joel.kirschbaum@ucsf.edu.
• This DVD and documentation are copyrighted by The Regents of the University of California. The DVD and documentation are supplied "as is", without any accompanying services from the University of California. The University of California does not warrant that the operation of the program will be uninterrupted or error-free. The end-user understands that the program was developed for research purposes and is advised not to rely exclusively on the program for any reason.
• In no event shall the University of California be liable to any party for direct, indirect, special, incidental, or consequential damages, including lost profits, arising out of the use of this DVD and its documentation, even if the University of California has been advised of the possibility of such damage. The University of California specifically disclaims any warranties, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. The DVD provided hereunder is on an "as is" basis, and the University of California has no obligations to provide maintenance, support, updates, enhancements, or modifications.

Please make checks payable to: Clinical Support Center
Attn: Gigi Holmes
40 North Central Avenue, Suite 780
Phoenix, AZ 85004

There is no need to "Register" for this course. Simply login to the CDE and Click on the link to take the ONLINE COURSE in the Additional Info section on the Course Detail page to receive credit.

The OSAP online program uses a variety of methods to help dental professionals learn how to implement the CDC Guidelines for Infection Control in Dental Health-Care Settings. Appropriately, the program setting is a dental practice. The dental team – a dentist, a dental assistant, an infection control coordinator, and a dental hygienist – take turns presenting OSHA regulations and the CDC Guidelines, reinforcing the message that infection control and safety is a team effort and is everyones responsibility.

Checklists, flowcharts, and demonstrations illustrate complex concepts to increase understanding of the principles of infection control and safety and show how to apply them in practice. Self-evaluation quizzes are interspersed throughout and can be used as a tool to determine an individuals understanding of the Guidelines and to identify policies and practices that may need updating. OSAPs Interactive Guide to the CDC Guidelines can be used as a stand-alone program or can supplement other infection control courses.

The format of the Interactive Guide to the CDC Guidelines is based on the adult learning theory that recognizes people have different styles of learning and that the different styles play a significant role in retention. Participants can read the content and, if interested, conduct further research on specific topics by referring to the resource list. Audio narration is available for those who prefer to learn by listening. For visual learners, the OSAP program contains photographs, illustrations, and diagrams. For those who like to engage with course content, the program is highly interactive. A glossary provides definitions and phrases used within the course, and a readily available help screen assists with course navigation.

The programs modular format provides the learner with options. Users can go through the course from beginning to end, or access the course map and menu and choose specific infection control topics.

There are seven modules in the course. Each module has specific learning objectives.
Module 1: Introduction

• Navigate through the modules
  
• Understand the features of the course

• List the components of the infection transmission process
  
• Explain the importance of infection control.
  
• Describe the four principles of infection control

• Identify personnel health elements of an infection control program
  
• Explain why immunizations are important and what immunizations are needed for staff
  
• Identify infectious diseases that require work restrictions and describe the CDC recommended work restrictions
  
• Explain the use of different types of hand hygiene methods, and determine appropriate hand hygiene practices
  
• Describe the difference between irritant and allergic contact dermatitis, and latex allergy
  
• Identify products that contain latex and give an example of an alternative non-latex product.
  

• Identify bloodborne pathogens found in dentistry.
  
• Explain the difference between universal precautions and standard precautions.
  
• Define administrative controls and give an example.
  
• Define engineering controls and give an example.
  
• Name the components of personal protective equipment [PPE], and explain why and when PPE should be used.
  
• Define work practice controls and give an example.
  
• Explain exposure prevention and postexposure management.

Please make checks payable to: Clinical Support Center
Attn: Gigi Holmes
40 North Central Avenue, Suite 780
Phoenix, AZ 85004

There is no need to "Register" for this course. Simply login to the CDE and Click on the link to take the ONLINE COURSE in the Additional Info section on the Course Detail page and then complete the post test and survey to receive credit.

Activity Overview:

The Prevent Abuse and Neglect through Dental Awareness [PANDA] is a program to address the lack of child abuse and neglect reporting by dental professionals. The educational program includes the history of family violence in our society, clinical examples of confirmed abuse and neglect, and discussions of legal and liability issues involved in family violence interventions.

Teaching Methods

This course is delivered online and includes PowerPoint slides with narration.

At the end of this course you will be able to:

• Identify average age of abused children
  
• Define the factors that contribute to abuse
  
• List warning signs of abuse
  
• Name the most common dental injury reported in cases of child abuse.
  
• Discuss the most appropriate time to report suspected child abuse
  

Hardware/Software Requirements:

Windows	Macintosh
Intel Pentium II 450MHz or faster processor [or equivalent]	PowerPC G3 500MHz or faster processor
128MB of RAM	128MB of RAM

Operating systems and browsers
Flash Player 8 is supported on the following operating systems and browsers:

Windows

Platform	Browser
Microsoft Windows 98	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later
Windows Me	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later
Windows 2000	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later
Windows XP	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later
Windows Server 2003	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later

Macintosh

Platform	Browser
Mac OS X v.10.1.x, 10.2.x, 10.3.x, or 10.4.x	Internet Explorer 5.2, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL for Mac OS X, Opera 6, Safari 1.x or later

Planning committee members and faculty for this course have completed the disclosure process and have indicated they have no significant financial relationships or affiliations with any product or commercial manufacturer that might constitute a conflict of interest.

Please make checks payable to: Clinical Support Center
Attn: Gigi Holmes
40 North Central Avenue, Suite 780
Phoenix, AZ 85004

There is no need to "Register" for this course. Simply login to the CDE and Click on the link to take the ONLINE COURSE in the Additional Info section on the Course Detail page and then complete the post test and survey to receive credit.

Hardware/Software Requirements:

Windows	Macintosh
Intel Pentium II 450MHz or faster processor [or equivalent]	PowerPC G3 500MHz or faster processor
128MB of RAM	128MB of RAM

Operating systems and browsers
Flash Player 8 is supported on the following operating systems and browsers:

Windows

Platform	Browser
Microsoft Windows 98	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later
Windows Me	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later
Windows 2000	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later
Windows XP	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later
Windows Server 2003	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later

Macintosh

Platform	Browser
Mac OS X v.10.1.x, 10.2.x, 10.3.x, or 10.4.x	Internet Explorer 5.2, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL for Mac OS X, Opera 6, Safari 1.x or later

Planning committee members and faculty for this course have completed the disclosure process and have indicated they have no significant financial relationships or affiliations with any product or commercial manufacturer that might constitute a conflict of interest.

Please make checks payable to:
Roberts Internet Consulting, LLC
37 Sobradora Dr.
Santa Fe, NM 87508

The goal of infection control is to create a safe environment to prevent or reduce the risk of disease transmission to patients and dental staff. Having trained staff who know how to do this becomes a critical part of any infection control program. This course is appropriate as an annual review of infection control procedures and practices for all dental providers.

This course is delivered online including narration and interactive activities.

At the end of this course you will be able to:

• Explain the importance of infection control
  
• Describe the four principles of infection control
  
• Discuss practices to reduce or prevent the risk of disease transmission
  

To receive CDE credit, you must view the entire course, pass the quiz with a score of 80 or higher, and complete a course evaluation. You will be able to print a letter documenting successful completion.

   Hardware/Software Requirements:

Windows	Macintosh
Intel Pentium II 450MHz or faster processor [or equivalent]	PowerPC G3 500MHz or faster processor
128MB of RAM	128MB of RAM

Operating systems and browsers
Flash Player 8 is supported on the following operating systems and browsers:

Windows

Platform	Browser
Microsoft Windows 98	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later
Windows Me	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later
Windows 2000	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later
Windows XP	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later
Windows Server 2003	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later

Macintosh

Platform	Browser
Mac OS X v.10.1.x, 10.2.x, 10.3.x, or 10.4.x	Internet Explorer 5.2, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL for Mac OS X, Opera 6, Safari 1.x or later

Please make checks payable to: Clinical Support Center
Attn: Gigi Holmes
40 North Central Avenue, Suite 780
Phoenix, AZ 85004

You want to be effective with every client, but sometimes it feels like you are not only ineffective, you might even be bothersome. This training will help you improve your communication skills. You will learn to listen better, hear what your client is really saying, and therefore know what kind of information will really help them. Plus, you’ll get to test the techniques presented, so the next time you meet with your client, you’ll be ready to listen and be heard.
The training consists of two interviews, a coaching session on basic communication skills and a discussion of these skills, a short quiz and a practice session to gain experience.

At the end of this training, you will be able to:

• Identify six techniques important in building relationships with clients to enhance lifestyle change
  
• Apply the six techniques in a simulated counseling session
  
• Describe one change you can make in your practice as a result of completing this training

You must have a computer with internet access and a browser such as Internet Explorer. You must also have Flash 8 Player installed on your computer to watch the videos. Click on the "Flash" link in the bottom navigation menu to install the player, if necessary. If you have trouble viewing any of these video trainings, contact us for alternate viewing options at talee.roberts@ihs.gov.

Please make checks payable to: Clinical Support Center
Attn: Gigi Holmes
40 North Central Avenue, Suite 780
Phoenix, AZ 85004

Conflicts happen. You probably experience them every day. They don’t have to be uncomfortable, and they don’t have to escalate. This training will help you see that in every conflict there is an opportunity to find common ground, and come together to achieve goals. By learning these solid conflict resolution skills, the thought of facing conflict will no longer be anxiety-producing. This training will give you the knowledge and experience so you can deal confidently with conflicts no matter how large or small.
The training consists of two phone calls, a discussion of conflict resolution skills, a short quiz and an evaluation.

At the end of this training, you will be able to:

• Identify the four levels of conflict communication.
  
• Apply skills that enhance the four levels of conflict communication
  
• Describe the two goals of conflict resolution
  
• Describe one change you can make in your practice as a result of completing this training.
  

You must have a computer with internet access and a browser such as Internet Explorer. You must also have Flash 8 Player installed on your computer to watch the videos. Click on the "Flash" link in the bottom navigation menu to install the player, if necessary. If you have trouble viewing any of these video trainings, contact us for alternate viewing options at talee.roberts@ihs.gov

Please make checks payable to: Clinical Support Center
Attn: Gigi Holmes
40 North Central Avenue, Suite 780
Phoenix, AZ 85004

This training presents ways to make your large meetings or conferences and small staff meetings more interesting and effective. Meetings that provide opportunities for participants to interact and network with each other and provide information on the latest developments in diabetes care can enhance overall patient care. Our goal is to enliven meetings that can too often become routine and boring. Information is included on how to facilitate a variety of techniques during your meetings such as panel discussions; brainstorming, role playing and others. We encourage you to experiment with alternative ways of setting up your meetings. In this way, you will enhance the contributions of everyone and make life a lot more interesting at work.

At the end of this training, you will be able to:

• Identify the principles of planning creative meetings.
  
• Describe five techniques that encourage interaction and networking among participants.
  
• Compare and contrast the goals of small and large meetings and the five techniques.
  
• Discuss the role of the facilitator in small and large meetings and the five techniques.

You must have a computer with internet access and a browser such as Internet Explorer. You must also have Flash 8 Player installed on your computer to watch the videos. Click on the "Flash" link in the bottom navigation menu to install the player, if necessary. If you have trouble viewing any of these video trainings, contact us for alternate viewing options at talee.roberts@ihs.gov

Please make checks payable to: Clinical Support Center
Attn: Gigi Holmes
40 North Central Avenue, Suite 780
Phoenix, AZ 85004

Whether working with clients or colleagues, having good problem-solving skills enhance collaboration and team work. Working together as a team can enhance work satisfaction, increase productivity, provide support and improve personal connections. Instead of trying to solve problems once they have occurred, problem-solving models provide a framework to tackle problems as they arise. In this training, you will see a problem unfolding and have the opportunity to view and practice problem-solving skills.
The training consists of a series of short videos with quiz questions and coaching on problem solving skills, a short quiz and an evaluation.

At the end of this training, you will be able to:

• Identify the steps in problem solving
  
• Apply skills that enhance problem solving
  
• Describe related communication skills that enhance problem solving [i.e., listening skills, nonverbal communication, questioning and reflection]
  
• Describe one change you can make in your practice as a result of completing this training

You must have a computer with internet access and a browser such as Internet Explorer. You must also have Flash 8 Player installed on your computer to watch the videos. Click on the "Flash" link in the bottom navigation menu to install the player, if necessary. If you have trouble viewing any of these video trainings, contact us for alternate viewing options at talee.roberts@ihs.gov

Please make checks payable to: Clinical Support Center
Attn: Gigi Holmes
40 North Central Avenue, Suite 780
Phoenix, AZ 85004

This two-hour presentation is intended to provide the very latest information on the prevention and management of dental caries and periodontal diseases. Both clinical and community-based interventions will be presented and the learning group will discuss the implementation of these interventions in their local communities. Furthermore, the presentation will review dental program GPRA objectives, ECC, the effects of pop on children’s health, and effective health education strategies.

Upon completion of this course, participants will be able to:

1. List at least three modes of delivering fluoride.
2. Describe at least one strategy to recruit school-age children to the dental clinic for sealants.
3. Describe at least one strategy to recruit more infants and toddlers to the dental program for screening and fluoride.
4. List at least two strategies to improve the effectiveness of health education.

None

This two-hour presentation is intended to provide the very latest information on the prevention and management of dental caries and periodontal diseases. Both clinical and community-based interventions will be presented and the learning group will discuss the implementation of these interventions in their local communities. Furthermore, the presentation will review dental program GPRA objectives, ECC, the effects of pop on children’s health, and effective health education strategies.

Upon completion of this course, participants will be able to:

1. List at least three modes of delivering fluoride.
2. Describe at least one strategy to recruit school-age children to the dental clinic for sealants.
3. Describe at least one strategy to recruit more infants and toddlers to the dental program for screening and fluoride.
4. List at least two strategies to improve the effectiveness of health education.

None

This course will be available via phone / Web Ex.

Upon completion of this course, participants will be able to:
1. Understand the scientific and administrative rational and endorsement for the use of Interim Therapeutic Restorations [ITR].
2. Describe the indications and contra-indications for ITR use.
3. Describe the materials and technique used for optimum ITR.
4. Explain the four main variables for successful ITR outcome.

None

This course will be available via phone / Web Ex.

Upon completion of this course, participants will be able to:
1. Understand the scientific and administrative rational and endorsement for the use of Interim Therapeutic Restorations [ITR].
2. Describe the indications and contra-indications for ITR use.
3. Describe the materials and technique used for optimum ITR.
4. Explain the four main variables for successful ITR outcome.

None

This course provides an overview of prevention strategies to improve oral health both in the dental clinic and in American Indian/Alaska Native communities. The course discusses the importance of prevention and describes best practices to prevent dental caries and periodontal diseases in all age groups.

After completing this online course, participants will be able to:

1. List three ways to provide topical fluoride.
   
2. Discuss the effectiveness of sealants in AI/AN communities.
   
3. Describe an effective protocol for fluoride varnish for children 9-24 months of age.
   
4. List two negative effects of drinking pop.
   
5. List the steps for providing a toothbrush prophylaxis.
   
6. Discuss the effects of tobacco use and diabetes on periodontal disease.
   
7. List three ways that you can get involved in oral health in your community.
   
8. Describe two ways to improve the effectiveness of oral health education.

   Hardware/Software Requirements:

Windows	Macintosh
Intel Pentium II 450MHz or faster processor [or equivalent]	PowerPC G3 500MHz or faster processor
128MB of RAM	128MB of RAM

Operating systems and browsers
Flash Player 8 is supported on the following operating systems and browsers:

Windows

Platform	Browser
Microsoft Windows 98	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later
Windows Me	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later
Windows 2000	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later
Windows XP	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later
Windows Server 2003	Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL 9, Opera 7.11 or later

Macintosh

Platform	Browser
Mac OS X v.10.1.x, 10.2.x, 10.3.x, or 10.4.x	Internet Explorer 5.2, Firefox 1.x, Mozilla 1.x, Netscape 7.x or later, AOL for Mac OS X, Opera 6, Safari 1.x or later

Please Make Checks Payable to: Clinical Support Center
Attn: Gigi Holmes
40 North Central Avenue, Suite 780
Phoenix, AZ 85004

This didactic course is designed for assistants who will have the opportunity to learn about topics that are relevant to improving oral health of patients and to meet compliance with CDC infection control guidelines and IHS Radiology standards for quality radiographs.
The course content will include discussion of dental caries and periodontal health processes and the utilization of oral health aides to improve oral health status. Dental assistants will be involved with customizing home care instruction and improving the management of patients with autism or who use methamphetamine. The course will also present ways to improve skills to prevent radiology errors, and review infection control principles.

Upon completion of this course, the participant will be able to:
1. Increase awareness of dental caries and periodontal health processes and utilization of oral health aides to improve oral health status.
2. Discuss the emotional, physical, medical, and oral aspects of methamphetamine use and abuse.
3. Describe characteristics and how best to interact and treat patients with autism.
4. Recognize oral health to be an integral part of a person’s overall general health.
5. Prevent typical radiology errors through use of XCP instruments.
6. Apply CDC infection control guidelines

Class participants will need to have availability of a car for transportation to and from Ft. Meade.

Please Make Checks Payable to: Indian Health Service.
c/o Nicole Glines, Pine Ridge Dental Clinic
P.O. Box 1201
Pine Ridge, SD 57770

This session is sponsored by CSC and all relevant documentation is held in File 5295.

None

This conference is sponsored by the Family Violence Prevention Fund. Contact: Vedalyn DeGuzman at vedalyn@endabuse.org. Details of the conference including objectives and bios are in the files. Website for the conference http://fvpf.confex.com/fvpf/2009/cfp.cgi

None

The theme of this years conference is "Partnership for Reform: Innovation, Integration, Best Practices." On-line conference registration will be available in December at http://www.csc.ihs.gov. Online pre-registration and ticket sales to the Awards Luncheon will close March 1, 2010. All information re: agenda, objectives, disclosures in File 5383 at CSC.

The purpose of the Combined Annual Meeting of the National Councils of Clinical Directors, Chief Executive Officers, Chief Medical Officers, Oral Health, Pharmacy, and Nurse Consultants is to provide an opportunity to:
1. Engage in thought-provoking and innovative discussions about current issues in Indian health.
2. Identify practical strategies to address these health care issues.
3. Cultivate practical leadership skills to enhance health care delivery and services.
4. Share ideas through networking and collaboration.
5. Receive accredited continuing education.

None

Please make your hotel room reservations by March 1, 2010 by calling the Hyatt Regency at [800] 233-1234 or [602] 252-1234. Be sure to ask for the “Indian Health Service” group rate. Conference room rates are $140.00 per night plus tax [single] or $160 per night plus tax [double]. Check-in is 3:00 pm and check-out is 12:00 pm. Reservation requests received after the cut-off date will be at prevailing rates based on availability. Make your reservations now!

This is an hourly presentation which is part of an hourly CME series offered at Chinle. All documents filed by CSC File 5213. Session taught by Wayne Morgan, MD, Professor of Pediatrics and Physiology.

Upon completion of this CE activity, partipants will be able to:
1. Define delayed sleep phase syndrome and understand a basic approach to its diagnosis and management.

None

This is a course that is sponsored by CSC File 5222. All documentation on file at CSC.

This course was sponsored by CSC File 5204.

None

This session is part of CSC file 5239 Grand Rounds at Dzilth-Na-O-Dith-Hie. All disclosures, objectives and biographical materials are on file at CSC.

None

This session is part of CSC file 5239 Grand Rounds at Dzilth-Na-O-Dith-Hie. All disclosures, objectives and biographical materials are on file at CSC.

None

The purpose of this training is to provide dental clinic supervisors with practice management tips in evaluating and understanding the IHS Clinical Efficiency Standards.

Upon completion of this session, the participant will be able to:

1. Identify the IHS Clinical Efficiency Standards.
2. Describe at least three ways to improve clinical efficiency in their dental program.
3. Use simple calculations to determine clinical efficiency.

The participants should be dental program managers

N/A