2010 Catalog: All Courses

Concepts III is for seasoned, mature IHS and Tribal Dental Chiefs, Area Dental Officers and Headquarters Staff. This comprehensive course for dentists will expand on the principles and skills presented in Concepts I and II and take participants through the transition into leadership roles they may assume. Advanced management topics will be addressed such as conflict intervention, time management and program goal setting. Leadership areas such as influence, tipping points and support for and mentoring new managers through their development.

The curriculum is flexible enough to address the individual needs of participants. Participants will be asked to fill out self-awareness exercises that will add to the understanding of their personal leadership needs. Leaders that resonate energy, enthusiasm and optimism help their organizations thrive.

NOTE: A forum for post-course follow-up will be developed to support managers with the implementation of skills and actions developed in the course.

Upon completion of this course, participants should be able to:

1. Understand and apply the advanced concepts of Social Intelligence in order to resolve interpersonal conflicts and assist, develop and mentor future managers.
2. Identify their leadership style and apply the appropriate principles necessary to set personal and program goals.
3. Understand how leaders use influence and “tipping points” to garner support and resources for improving their programs.

Steve Tetrev — For follow-up questions, please contact the speaker at tetrev@msn.com.

Richard Champany — For follow-up questions, please contact the speaker at sr_champany@msn.com.

It is the policy of the Indian Health Service, Division of Oral Health, that faculty/planners disclose any financial or other relationships with commercial companies whose products may be discussed in the educational activity. The Indian Health Service, Division of Oral Health, also requires that faculty disclose any unlabeled or investigative use of pharmaceutical products and medical devices. Images that have been falsified or manipulated to misrepresent treatment outcomes are prohibited.

None of the faculty/planners for this activity has a conflict of interest, and there is no use of unlabeled or investigative pharmaceutical products or medical devices. No images have been falsified or manipulated to misrepresent treatment outcomes.The educational objectives, content, and selection of educational methods and instructors are conducted independent of any commercial entity.

The IHS Division of Oral Health is an accredited sponsor of continuing education under the American Dental Association Continuing Education Recognition Program (CERP). ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the IHS at IHS CDE Coordinator or to the Commission for Continuing Education Provider Recognition at CCEPR.ada.org

This course is for Dentists only. Completion of Concepts of Service Unit Management II or Concepts for Area Dental Officers and Headquarters Staff is required except as approved by instructors.

Please Make Checks Payable to: Clinical Support Center

Attn: Gigi Holmes

40 North Central Avenue, Suite 780

Phoenix, AZ 85004

Tuition must be paid in full 8 weeks prior to the start date of any course. Request for refunds must be received in writing at least two weeks before the course begins. For each refund request, there will be an administrative charge of $100. No refunds will be made to registrants who fail to attend a course. If IHS CDE program cancels a course, then 100% of the tuition will be refunded.