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     Indian Health Manual
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Circular Exhibit 03-01-E


RESPONSES WHEN RECEIVING A BOMB THREAT

A calm response to a bomb threat caller could result in the obtaining of additional information.  This is especially true if the caller wishes to avoid injuries or deaths.  If told that the building is occupied or cannot be evacuated in time, the bomber may be willing to give more specific information on the bomb's location, components, or method of detonation.

If a bomb threat is called in:

  1. Keep the caller on the line as long as possible. Ask him/her to repeat the message.  Record every word spoken by the person.

  2. If the caller does not indicate the location of the bomb or the time of possible detonation, ask him/her for this information.

  3. Inform the caller that the building is occupied and the detonation of a bomb could result in death or serious injury to many innocent people.

  4. Pay particular attention to background noises such as, motors running, music playing, and any other noise which may give a clue as to the location of the caller.

  5. Listen closely to the pitch of the voice (male, female), voice quality (calm, excited), accents, and speech patterns, phrases, and impediments.

If a written threat is received, save all materials, including any envelope or container.  Once the message is recognized as a bomb threat, further unnecessary handling should be avoided.  Every possible effort must be made to retain evidence such as fingerprints, handwriting or typewriting, paper, and postal marks.  These will prove essential in tracing the threat and identifying the writer.

BOMB THREAT INFORMATION CHECKLIST

When the potential for a bomb threat is heightened, this checklist should be kept near the telephone to aid employees during a stressful situation.

  1. Time/date of call.

  2. Telephone line of the incoming call.

  3. Caller ID information.

  4. Speech characteristics (accent, distinctive words, phrases, pattern, live or recorded etc.).

  5. Did the caller sound familiar?

  6. Background noises.

  7. Did the caller sound male or female?

  8. Characteristics of the phone connection.

  9. Your impression of caller's age, education level, degree of composure, control, etc.

BOMB THREAT CHECKLIST: QUESTIONS FOR CALLER

  1. When is the bomb going to explode?

  2. Where is the bomb?

  3. What does it look like?

  4. What kind of bomb is it?

  5. What will cause it to explode?

  6. Did you place the bomb?

  7. Why?

  8. Where are you?

  9. What is your address?

  10. What is your name?


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