Improving Organizational Performance Committee

To promote customer satisfaction and to establish a system of performing organizational organizational improvement through:

• Assessing the needs of our customers;

• Identifying customer issues that are within the scope of NNLC;

• Developing and recommending actions regarding structure and process issues that will contribute to problem solving;

• Identifying customers at all levels;

• Fostering open lines of communication, respect for individual expression of ideas, and a climate that emphasizes excellence in product and service.

For additional information on the NNLC IOP Committee please contact Cheryl Peterson

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