U.S. Department of Health and Human Services
Indian Health Service: The Federal Health Program for American Indians and Alaska Natives
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National Data Warehouse (NDW)  

User Population/Workload Frequently Asked Questions (FAQs)

Workload Frequently Asked Questions (FAQs)

User Population Frequently Asked Questions (FAQs)

Can you explain how you arrive at the Userpop counts and how the process was determined?
What is the IHS definition of a userpop?
Who decided on the definition?
Where can I get the official Userpop count? What if I disagree with my numbers?
How should I interpret the Userpop reports on the web?
How does the Userpop report on the web relate to the “official Userpop count” issued by HQ?
Why doesn’t it match my local (RPMS Patient Registration) report?
How often are the reports posted to the web?
What if I disagree with my numbers?
Who is excluded?
How are registrants unduplicated?
Approximately 50% of the people registered in the NDW are registered at more than one facility and might have differing data on file at each. How do you decide which version of the truth to use?

Virtually all of the registration records (see “Who is excluded?”) are put through the “Quality Stage” process to identify duplicates. “Quality Stage” is the software product selected and programmed with matching criteria agreed upon by the Office of Program Statistics and Area Statistical Officers at the time of the FY2001 reports.

For a given Area and INTEGRITY_ID (all of an Area’s registration records for what was determined by the software to be one physical person), the record with the most recently updated demographic data is used to determine whether a person is to be considered Indian (see “How do you decide who is an Indian?”) and where they reside.

If that most recently updated registration record, or any other records with the same Area and INTEGRITY_ID are “active,” then the unduplicated person is counted as active on the Area’s Userpop report.

For more information, refer to NPIRS Basic Business Rules [PDF - 557Kb]    [Close]

How important is it where the LAST visit of the 3-year period took place?
What if: One of my registrants is also visiting another area?
What if: One of my residents chooses not to visit my area?
How do you decide who is an Indian?
What constitutes a workload-reportable visit?
What are the Userpop report options?
Can I get a special variation of a Userpop report? How far back?
Why can’t I get a Userpop report by facility?
Why does my Userpop report contain residents of other areas?
Why might counts for any given service unit be low?
How do I suggest a change to the user population process?
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