U.S. Department of Health and Human Services
Indian Health Service: The Federal Health Program for American Indians and Alaska Natives
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National Data Warehouse (NDW)  

User Population/Workload Frequently Asked Questions (FAQs)

Workload Frequently Asked Questions (FAQs)

Are records without a diagnosis (DX) code edited out of the workload reports?
What are the criteria used to produce a specific report?
Why are my counts low?

User Population Frequently Asked Questions (FAQs)

Can you explain how you arrive at the Userpop counts and how the process was determined?
What is the IHS definition of a userpop?
Who decided on the definition?
Where can I get the official Userpop count? What if I disagree with my numbers?
How should I interpret the Userpop reports on the web?
How does the Userpop report on the web relate to the “official Userpop count” issued by HQ?
Why doesn’t it match my local (RPMS Patient Registration) report?
How often are the reports posted to the web?
What if I disagree with my numbers?
Who is excluded?
How are registrants unduplicated?
How important is it where the LAST visit of the 3-year period took place?
What if: One of my registrants is also visiting another area?
What if: One of my residents chooses not to visit my area?
How do you decide who is an Indian?
What constitutes a workload-reportable visit?
What are the Userpop report options?
Can I get a special variation of a Userpop report? How far back?
Why can’t I get a Userpop report by facility?
Why does my Userpop report contain residents of other areas?
This is explained in the “How should I interpret the Userpop reports on the web?” section where it says “The rows of the report generally specify where the registrant ‘resides’. Where a person resides is based not on their mailing address but on their ‘community of residence.’ Because we are a highly mobile society, it is to be expected that each Area will report registrants ‘residing’ all over the country.”

The Userpop of a given area will report all of the people who have ever registered in that region by their residence. Some of an area’s registrations will be visitors or people who for some other reason report that their community of residence is in another region.    [Close]

Why might counts for any given service unit be low?
How do I suggest a change to the user population process?
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