Educational Objectives SESSION THREE (4 1/2 days)
	Monday Morning     7:30 AM - 9:30 AM    Registration    Welcome and Overview of the Session    Introductions    Dinner Monday Morning     9:30 AM - 12:00 PM      Networking At the completion of this unit, participants will be able to: Demonstrate skills and techniques for effective communication among peers and business associates. Set up ways to stay in touch with ELDP relationships. Monday Afternoon   1:00 PM - 5:00 PM with 15 minute break     Partnerships, Collaborations, and Alliances At the completion of this unit, participants will be able to: Explain the basic features of a partnership, collaboration, and alliance. Describe what steps are needed to form effective partnerships, collaborations, and alliances. Discuss synergy in relation to partnerships, collaborations, and alliances. Describe the barriers and support, which exist and need to be considered when dealing with adversarial issues among I/T/Us. Monday Evening           Free Evening  Tuesday All Day      8:00 AM - 11:30 AM with 15 minute break                                   1:00 PM - 5:00 PM with 15 minute break     Conflict Resolution At the completion of this unit, participants will be able to: Define the stage of conflict resolution. Identify hidden agenda. Focus on the issue and not the individuals.  Define issues and put them on the table. Demonstrate how to resolve the conflict and move on. Use the win-win approach to resolving conflict. Understand their own feelings with conflict. Discuss how conflict can be a growth opportunity. Describe the impact of culture (IHS, healthcare, ethnicity) in conflict resolution. Wednesday Morning     8:00 AM - 11:30 AM with 15 minute break     Negotiations At the completion of this unit, participants will be able to: Know their own negotiation style. Describe and distinguish between facts and emotions. Demonstrate effective and appropriate negotiation techniques. Define the other person's position. Discuss how to get there from here. Explain the use of negotiations within the context of healthcare. Describe the impor6tance and affect of culture on negotiation. Wednesday Afternoon    1:00 PM - 5:00 PM with 15 minute break     Executive Communications      At the completion of this unit, participants will be able to: Write with clarity, purpose, and cultural sensitivity. Demonstrate effective presentation skills. Show how to give and receive feedback. Discuss the elements of good coaching skills. Know what it means to mentor. Demonstrate how to empower others. Demonstrate how to be an effective listener. Make a presentation to senior level executives that are effective. Thursday Morning     8:00 AM - 12:00 PM with 15 minute break       Executive Communications       Presentation on Cases Thursday Afternoon   1:00 PM - 5:00 PM with 15 minute break     Stress Management At the completion of this unit, participants will be able to: Describe how to prevent burnout. Describe how to balance one's life. Differentiate between imposterships, fake it till you make it, and authentic leadership behaviors. Describe viable options to contend with insecurity and loneliness in leadership positions. Understand the importance of professional manner and etiquette in the work place. Friday Morning      8:00 AM- 12:00 PM with 15 minute break     Visionary Strategic Planning At the completion of this unit, participants will be able to: Craft a vision and mission statement. Lead staff using motivational and inspirational techniques through a visionary strategic planning session. Analyze organizational capabilities, limitations, and key opportunities. Design an action plan to present to senior level executives. Develop a personal action plan to continue leadership and personal development. Friday Afternoon      12:00 PM - 1:30 PM     Closing Session     Presentation of Certificates

Last update: September 30, 2005

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