California Area OfficeImproving Patient Care
The aim of the Improving Patient Care (IPC) program is to transform the Indian health system to a more integrated, well organized, and higher performing system of care. IPC is leading participating sites to improve the health status and reduce the health disparities of American Indian and Alaska Native (AI/AN) people.
The aim of IPC is being accomplished by:
- Improving the quality of, and access to, care across all ages and chronic conditions
- Ensuring all preventive care needs are met
- Improving our patients’ experience of care
- Building a sustainable infrastructure for the dissemination of innovative improvement throughout the Indian health system
The IPC Collaborative is where IPC sites begin their quality improvement work. The IPC 1, IPC 2, and IPC 3 Collaboratives have completed their introductory work, as this is a lifelong transformation. The IPC 4 Collaborative began in May 2012 and will continue for 18 months. When you join the IPC Collaborative, you join a learning community where you will participate in face-to-face meetings with other improvement teams, attend regular web-based teleconferences, and have ongoing listserv dialogue. One California urban healthcare program, American Indian Health & Services in Santa Barbara, is involved in the IPC 4 Collaborative. The Quality and Innovation Learning Network (QILN) is a community of sites from the IPC 1, IPC 2, and IPC 3 Collaboratives. They have begun to achieve the core elements of the patient-centered medical home and are working to expand quality improvement changes across their entire sites. The following three California tribal healthcare programs are involved in QILN: K’ima:w Medical Center in Hoopa, Lassen Indian Health Center in Susanville, and Riverside/San Bernardino County Indian Health in Banning.
Resources
Contains a variety of resources on the Improving Patient Care initiative.
