This is an intensive three day hands-on training on the iCare population management software. This course is designed to teach participants about the unique features and functionalities of iCare that include Care Management Event Tracking [CMET], HIV Management System, Meaningful Use, and Improved Patient Care. Participants will learn how to identify groups of patients who share user-defined characteristics [eg. Age, Diagnosis, Community, Scheduled Eye Clinic Appointments, Women’s Health Visits, Patients Assigned to a Provider, etc.] and create panels [patient lists] based on user definitions. Participants will customize their panel layouts, settings, and views of diverse patient data to identify care needs and manage and track clinical reminders and National Performance Measures. Tracking progress toward meeting meaningful use Performance and CQ measures for eligible providers and hospitals will be demonstrated. Additionally participants will learn how to use the CMET functions to electronically track and manage certain pre-defined events related to breast, cervical, colon, and skeletal health. Hands-on practice includes, but is not limited to, creating iCare panels based on a variety of clinical scenarios setting up user preferences, site parameters, and user access creating multiple layout templates entering/editing patient data in the patient record batch processing normal pap smears and mammogram screenings adding TIU notes utilizing iCare function buttons targeting care needs for populations and individual patients tracking the incidence of communicable diseases and suicidal behaviors identifying unmet performance measures at the provider and facility level creating IPC micro-systems viewing and uploading data to IPC Portal. The training consists of lecture with power points, demonstration of the tool, and hands-on exercises utilizing individual computer terminals for each student and a simulated training database.