U.S. Department of Health and Human Services
Indian Health Service: The Federal Health Program for American Indians and Alaska Natives
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California Area Office logoCalifornia Area Office

Improving Patient Care

 

Our Aim

 

Transform the Indian health care system by developing high-performing, innovative health care teams to improve the quality of and access to care. New standards for health care delivery will result in improved health and wellness of the American Indian and Alaska Native people by utilizing a patient-centered medical home model. This will strengthen the positive relationships among the health care system, care team, individual, family, community, and Tribe.

Objectives

 

  • Improve quality of care though evidence based practice
  • Enhance access to care across all ages and chronic conditions
  • Improve patient experience of care
  • Build a sustainable infrastructure for the spread of innovative improvement

The IPC Collaborative is where IPC sites begin their quality improvement work.  The IPC 1, IPC 2, IPC 3, and IPC 4 Collaboratives have completed their introductory work, as this is a lifelong transformation.  When you join the IPC Collaborative, you join a learning community where you will participate in face-to-face meetings with other improvement teams, attend regular web-based teleconferences, and have ongoing listserv dialogue.  One California urban healthcare program, San Diego American Indian Health Center (SDAIHC), is involved in the IPC 5 Collaborative.  The Quality and Innovation Learning Network (QILN) is a community of sites from the IPC 1, IPC 2,  IPC 3, and IPC 4 Collaboratives.  They have begun to achieve the core elements of the patient-centered medical home and are working to expand quality improvement changes across their entire sites.   Three California tribal healthcare programs are involved in QILN:  K’ima:w Medical Center in Hoopa, Lassen Indian Health Center in Susanville, and Riverside/San Bernardino County Indian Health in Banning and one urban program: American Indian Health & Services in Santa Barbara.


Resources

Contains a variety of resources on the Improving Patient Care initiative.

 

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