Internet Access

Internet access reported by American Indians/Alaskan Natives (AI/AN) by geographic area 2007

% of AI/AN population with Internet Access by Area Area Percentage Aberdeen 15.5% Alaska 5.1% Albuquerque 18% Bemidji 27% Billings 21% California 17% Phoenix 28.6% Navajo 16% Nashville 21% Oklahoma 30.8% Portland 37% Tucson 26%

There is limited data available for the percentage of American Indians/Alaska Natives who have internet access. The Indian Health Service is collecting information on the number of patients who have internet access by asking the following questions during the patient registration process:

1. Do you have access to the internet?
2. If yes, where do you access the internet? Home, Work, library, community center, other?
3. What is your e-mail address? (added in 2009) Healthcare communication is an essential part of the provider and patient relationship. It increases the patient's comprehension, self-management skills, improves adherence to treatment decisions, and leads to improved health outcomes. Good healthcare communication has a significant and positive impact on patient satisfaction and reduces medical costs.