Health and Human Services > Indian Health Service > Improving Patient Care
U.S. Department of Health and Human Services
Indian Health Service: The Federal Health Program for American Indians and Alaska Natives
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Our Aim

Transform the Indian health care system by developing high-performing, innovative health care teams to improve the quality of and access to care. New standards for health care delivery will result in improved health and wellness of the American Indian and Alaska Native people by utilizing a patient-centered medical home model. This will strengthen the positive relationships among the health care system, care team, individual, family, community, and Tribe.

Objectives

  • Improve quality of care though evidence based practice
  • Enhance access to care across all ages and chronic conditions
  • Improve patient experience of care
  • Build a sustainable infrastructure for the spread of innovative improvement

Measures

  • Cancer Screening Bundle
  • CVD Bundle
  • DM Comprehensive
  • Health Risk Screening Bundle
  • Outcome Bundle
  • Peds Immunization
  • Empanelment
  • Third Next Available Appointment
  • ER and Urgent Care Visits
  • Patient Satisfaction
  • Continuity of care
  • Office Visit Cycle Time
  • Self Management Goal Setting
  • National Measures
    • Engaged leadership
    • IPC participation
    • PCMH recognition

IPC Activities and Pathway

Foundations

  • Open to all I/T/U facilities
  • Web-based seminars
  • Introduction to tools and ideas for IPC
  • Learning quality improvement concepts

IPC Collaboratives

  • Time limited (15 months)
  • Infrastructure development
  • Learning community
  • Microsystem focus
  • Testing and implementing high leverage changes
  • Building improvement capability

Quality and Innovation Learning Network (QILN)

  • Ongoing
  • Focus on spread/dissemination across the entire system
  • PCMH emphasis
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