Educational Objectives SESSION ONE (4 1/2 days)

Monday Morning      7:45 AM-10:15 AM     Registration     Learning Teams     Introductions     Learning Teams Monday Morning      10:30 AM - 12:00 PM     Indian Healthcare Challenges for Leadership At the completion of this unit, participants will be able to: Identify demographic, medical, technological, economic, consumer, and political trends that impact the Indian health care system Understand the history of the Indian health care system, and its relationship to local communities Discuss the concept of managed care, and its influence on the Indian health care system Explore options to meet challenges of change Group Lunch & Discussion of Discipline Specific Case Studies 12:00 PM - 1:30 PM Monday Afternoon      1:45 PM - 3:45 PM with 15 minute break     Critical Thinking At the completion of this unit, participants will be able to: Demonstrate how to be a critical thinker Discuss the balance of rationality and intuition Demonstrate how to take action on issues by leveraging your knowledge and expertise Manage a conflicting bottom line Monday Afternoon      4:00 PM - 5:30 PM     Group Dynamics At the end of this unit, participants will be able to: Discuss techniques for successful group think process How to manage small groups Appreciation of all participants How to bring out the best in group participants Monday Afternoon      5:30 PM - 6:00 PM     Presentation Skills At the end of this unit, participants will be able to: Write with clarity, purpose, and cultural sensitivity Demonstrate effective presentation skills Show how to give and receive feedback Demonstrate how to be an effective listener Make a presentation to senior level executives that is effective Tuesday Morning      8:00 AM - 11:30 AM with 15-minute break    Color Matrix in Group Process At the completion of this unit, participants will be able to: Complete and discuss color matrix for each participants. Provide participants with characteristics of participant How does "our" color influence group process How to appreciate each other's differences Lunch      11:30 AM - 1:00 PM Tuesday Afternoon      1:00 PM - 3:00 PM with 15 minute break      Organizational Skills At the completion of this unit, participants will be able to: Describe the critical elements of time management Demonstrate how to prioritize tasks Use commercially available products to improve and manage time Tuesday Afternoon      3:15 PM - 5:00 PM     Change and Transition At the completion of this unit, participants will be able to: Describe the differences between change and transition Identify effective strategies to lead during times of change and transition Develop a plan to lead an organization through a change process Influence, shape and advocate for change Tuesday Afternoon      5:00 PM - 6:00 PM       Work on Case Studies Wednesday Morning      8:00 AM - 12:00 PM with 15 minute break      Discipline Specific Case Presentations Lunch/UNMC Tour      12:00 PM - 2:00 PM        Visit Lied Transplant Center/ lunch provided Wednesday Afternoon    2:00 PM - 4:00 PM with 15 minute break     Motivation At the completion of this unit, participants will be able to: List several methods on how to motivate others Describe how to recognize and praise accomplishments of others Know how to establish healthy boundaries with others Wednesday Afternoon      3:45 PM - 5:45 PM      Leadership in the 21st Century At the completion of this unit, participants will be able to: Define leadership Demonstrate the nine leadership skills How to influence, shape and advocate for change Wednesday Afternoon      5:45 PM - 6:00 PM    Discussion of Multi-Disciplinary Case Studies Thursday Morning     8:00 AM - 12:00 PM     Personnel At the completion of this unit, participants will be able to: List the steps to be taken to hire a new employee List the steps to be taken to remove an employee describe the concept of progressive disciplinary action Discuss the following topics:  recruitment and retention, evaluation, grievance processes and classification Know how to write a good position description Understand the various policies and procedures for different personnel systems (civil service, Commissioned Corps, Wage-grade, private, tribal) Appreciate the role of the union and its influence on personnel actions Lunch  12:00 PM - 1:30 PM Thursday Afternoon      1:30 PM - 2:45 PM      Personnel Continued Discipline Specific Personnel Issues At the completion of this unit, participants will be able to: List the qualities of a good evaluation process Describe the process of peer review Discuss techniques to best manage difficult employees Describe what should and what cannot be delegated to others Understand your rights as a manager Improve your methods for investigating complaints Thursday Afternoon      4:00 PM- 6:00 PM    Personal Vision and Goal Setting At the completion of this unit, participants will be able to: Describe their role in the Indian health care system, the local health care facility, and the local community Discuss their value as a member of the community Identify their own core values, motive and beliefs relative to the organization and the community Know strategies about how to make a difference, and how to go about doing it Describe methods used to become inspirational to others Write a personal vision statement      Thursday Evening      (Optional) Group Dinner 6:15 PM - 8:30 PM Friday Morning      8:00 AM - 12:00 PM with 15 minute break     Presentation of Multidisciplinary Cases At the completion of this unit, participants will be able to: Demonstrate being a critical thinker Clarify what is important and what is not important on an issue Demonstrate taking action on issues by leveraging your knowledge and experience Make a presentation to senior level executives that calls for action      Friday Afternoon      12:00 PM - 4:00 PM     Lessons Learned     Closing Ceremony  Last update: September 30, 2005 Please email questions and comments related to content to: Gigi Holmes