U.S. Department of Health and Human Services
Indian Health Service: The Federal Health Program for American Indians and Alaska Natives
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Planning, Evaluation & Research

RRM Category: GENERAL SERVICES AND PLANT OPERATIONS

RRM Module: Security

Overview
The RRM security staffing module estimates the requirements for security supervisors and staff to provide physical security services to the facility, grounds and staff quarters. The workload parameters that are the key variables in the staffing estimation are Square meters of facility space, patients and staff using the facility, parking lot size, staff quarters and hours of operation.

Services Description:
The security staff:
  • Protect the clinic including electronics, locks, and closed circuit surveillance
  • Provide prevention education and intervention with workplace violence
  • Provide assistance to patients that pose a danger to themselves or staff to ensure patient and staff protection
  • Ensure accessibility and function ability of fire equipment and conduct fire drills

Staffing Criteria:
Facilities not requiring 24/7 coverage
3.0 FTEs for every 9290 sm of building space.

Full time (24/7) Facility
3.0 FTEs for every 9290 sm of building space, plus 4 FTEs for every 1000 (OPVx.002 + .75xdaytime employees + bed days/275 + dental minutesx.00004), plus 1.0 FTE for every 500 parking spots, plus 1.0 FTE for every 100 quarters, plus 4.0 FTE for every 150 ER visits.

Deviations for each type facility
1.0 FTE for locations with high crime rates. This must be justified with data.
4.2 FTEs for every 10 monthly serious incidents. These must be documented
1.0 FTE for every 40 hours/week of service request. These must be documented.

STAFFING FORMULAE

Personnel Categories:
Security Personnel

Driving Variables:
Square meters of Facility Space
Patients and Staff using the facility
Parking lot size
Staff quarters
Hours of operation

MINIMUM STAFFING LEVELS (fixed):

Personal Category FTEs per Driving Variables Min. Max.
Security Staff 3.0 9290 sm Building Area 0 n/a

Plus, VARIABLE STAFFING LEVELS:

Personal Category FTEs per Driving Variables Min. Max.
Security Staff 4.0 1000 Patient/visitor/staff traffic 0 n/a
Security Staff 1.0 500 Parking spots 0 n/a
Security Staff 1.0 100 Staff Quarters 0 n/a
Security Staff 4.0 150 ER visits 0 n/a


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