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VistA Imaging

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VistA Imaging provides the multi-media component for the RPMS EHR. The VistA Imaging system integrates clinical images, scanned documents, and other non-textual data into the patient's electronic medical record. Captured images are combined with text data to facilitate a clinician's task of correlating information and making timely and accurate patient care decisions.

VistA Imaging can capture and manage many different kinds of images including:

  • Scanned clinical and administrative documents
  • Radiology and nuclear medicine images
  • EKG waveforms

Customer Support

Veterans Affairs Support Center provides assistance for issues related to the VistA Imaging program, such as setup and problem solving.

Call 1-855-673-4357

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Technical Trends Group/Peraton provides dedicated VistA Imaging infrastructure support. The center will provide assistance to triage, troubleshoot, resolve & provide guidance related to the hardware, specifically the VI hardware, Archive Appliance & HP workstations.

1-877-896-2158

M-F 9:00am - 6:00pm EST

ViTel Net provides assistance for issues with the ISI Rad software (replacement for VistA Rad)

For urgent technical support needs, call 855-vitelnet (855-848-3563)

For all other technical support needs, email support@vitelnet.com

Support provided 24/7/365