Content Manager (CM) or Subject Matter Expert (SME) contacts Web Services Management to discuss potential project.
The CM and/or SME collects content
on topic that IHS.gov is lacking or needs revamping.
A WSRF is submitted online.
Web Management reviews submission and content for appropriateness of topic, integration and collaboration into
WSRF is placed in queue once approved by Web Services Manager.
Once the project is nearing assignment, the Web Services Manager will contact the project sponsor to ensure they are
ready to begin work and discuss project.
Once the project comes to the top of the queue, it will be assigned to the first available web services designer or
Upon completion of designing the website, the sponsor will review and approve.
Web Services Manager reviews site for federal, department and IHS standards as well as Section 508 and usability. If
there are issues, they are addressed.
Website is moved to production and linked from the appropriate core navigation sections of IHS.gov.
Web Application Request Process
Project Sponsor contacts Web Services Management concerning project basics.
WSRF and Business Needs Statement (BNS) are submitted via the online
BNS is reviewed with submitter and an estimated project cost is
established based on requirements.
The project will be reviewed and approved as follows:
Projects under $100,000 will be reviewed and approved by the Web Services Management and placed in the queue
assuming no problems are discovered.
If the costs exceed $100,000, it must also go through the TRB and
ITIRB for approval. If approved, it will be
added to the application queue.
Once the project is nearing assignment, the Web Services Project Manager will contact the project sponsor to
determine various aspects of the project and start to document a project management plan, schedule, etc.
When the project comes to the top of the queue, it will be assigned to the first available web application developer
or outside contractor hired to do the work.
Requirements, test plans and project management documents will be created and finalized, sent to web management for
approval, and the project coding will begin. All
Upon completion of coding, the programmer will provide a link to the project sponsor for them to review their web
application. Design and other visual aspects as well as content-tweaking may occur here. Functional requirements
cannot be changed at this point.
Web Services Manager reviews site for federal, department and IHS standards as well as Section 508 and usability.
Website is moved to production and linked up from the appropriate core navigation sections of IHS.gov.