U.S. Department of Health and Human Services
Indian Health Service: The Federal Health Program for American Indians and Alaska Natives
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#
Web Services  

IHS.gov Video Standard

Standard:

All video shown on IHS.gov websites must be presented using the IHS.gov YouTube Video Channel.

Requirements:

  • Video for the IHS Web must be provided to the IHS Web Team Video Specialist in one of the following formats: .MOV, .MP4, .AVI, .WMV, or .FLV.
  • Please try to supply your video in HD when possible. Video should be supplied in the highest resolution available and preferably in 16:9 Widescreen format.
  • Video must have an appropriate title screen or must be supplied with a poster image that can be uploaded to act as a thumbnail for the video.
  • Videos that include live actors require either a signed Adult Appearance Release Form [PDF - 81 KB] or a Minor Appearance Release Form [PDF - 80 KB] on file. It is the responsibility of the websites Content Manager to provide a copy of the signed form to Web Services Management as well as keeping the original on file.
  • If the video displayed covers any medical procedure which should only be performed by a professional or content which may be viewed as disturbing or graphic you must provide a textual disclaimer. Wording should be discussed with the IHS Division of Legal Affairs.
  • Video file names need to be concise and represent the content of the video.
  • As a courtesy to our viewers, videos should be kept to 10 minutes or less.

Justification:

This standard ensures consistency in experience for viewing all videos on the IHS Web.

Exemptions:

None.

Standard:

All video presented on IHS.gov websites must have a downloadable version available.

Requirements:

A downloadable MP4 version of the video should be made available. This file should be of a smaller resolution and not exceed 720p. These files are hosted on our own IHS Internet or Intranet servers and the link to the MP4 file is required to be located directly to the right or directly underneath the embedded video. These files do NOT have to be captioned.

A downloadable transcript should also be provided for all videos embedded on www.ihs.gov. The transcript must be Section 508 compliant.

Example:

Thumbnail - clicking will open video - The Marketplace for Individuals & Families

The Marketplace for Individuals and Families

Justification:

This standard ensures federal compliancy with section 508 by providing an alternate form of the information provided in the video. It also creates alternate methods for IHS to disseminate vital information to the public.

Exemptions:

None

Standard:

All videos must be presented within the IHS Fancy Box pop-up display box.

Requirements:

Once the video is provided to the IHS Web Team Video Specialist, the video will be placed on the IHS YouTube Channel. Your IHS Web Team Account Manager will them be provided with the code to embed the video on your web page using the pop-up player.

Justification:

This standard ensures visual consistency across all of IHS.gov and allows visitors to easily locate and navigate video as it is presented to them. Consistent video player look and feel is crucial for easy end user interaction. The pop-up allows IHS to serve the end user HD video without large scale video files dominating our web pages.

Exemptions:

If a video needs to be embeded directly on a page, begin playing immediately once a page loads, or if loading it within the pop-up will negatively impact the page's functionality, exemptions can be granted on a case-by-case basis.

Standard:

All videos must have timed closed captions.

Requirements:

A transcript of everything said in the video must be provided along with the video to the IHS Web Team Video Specialist. YouTube has online software that will time the transcript to the video's audio, creating the necessary captions. It is important the the transcript match the video exactly. If it does not, you may be asked to review and resubmit it.

Justification:

In order to meet the requirements of Section 508 of the Americans with Disabilities Act, all video content must be accessible to users using alternate methods to experience it. In this case, the use of closed caption text.

Exemptions:

None.