U.S. Department of Health and Human Services
Indian Health Service: The Federal Health Program for American Indians and Alaska Natives
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Web Services  

Technologies

Web technologies are vast, each has pros and cons for its use, and the IHS web services program has developed a standardized list of technologies to help ensure scalability, consistency and usability across IHS.gov. Each of the following technologies is considered standard which means it is acceptable to use on any IHS.gov website.

Programming Language:
The IHS.gov standard programming language is Adobe ColdFusion (CFM). This was determined to be the standard programming language after many years of use and team knowledge. It provides all the functionality of all the other web programming languages and is strongly supported by Adobe. All websites on IHS.gov are wrapped in a ColdFusion template that keeps our website appearance consistent.

Database Technology:
Web applications on IHS.gov use a Microsoft SQL backend for their database requests. This technology is tried and true and the web services team has extensive knowledge in it as well as Microsoft's full support.

Social & New Media:
The Web Services Team develops policy, procedure and provides approved for social media tools; currently, this includes facebook, YouTube, flickr and twitter. To see a list of all IHS social media channels, visit our Social Media page. New social media pages or channel can be requested via the Web Services Social Media Request Form.

Video:
IHS.gov implements video using the IHS YouTube Video Channel. Videos are then embedded on an individual site using the YouTube Player API. We also provide downloadable versions of our videos in the MP4 format and 3gp format for mobile users.

Mapping:
The Department of Health and Human Services (HHS) has a contract with Nokia to allow all department operative divisions (OPDIVS) access to HERE Maps. This allows us to embed HERE Maps on our external facing websites, our internal websites and websites that are behind login systems. This tool is very powerful and allows us to turn data into a visual experience.

LISTSERV:
The Indian Health Service uses the LISTSERV software from L-soft and is most commonly used for communications between IHS, the public and tribal entities. These lists allow for group emailing, file sharing and email archives. You can find and subscribe to all of our LISTSERV lists on the LISTSERV website.

Trends & Statistics:
IHS.gov usage is constantly monitored by Google Analytics. This tool allows us to see real-time usage of IHS.gov including important information like technology used, how users get from one page to the next and other important analytics. This information helps guide how we develop and present information on IHS.gov.



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