Skip to site content

2020 Catalog: All Courses

To view other courses in this category, use the “Previous” and “Next” buttons. To select this course and request approval, please login. Need more help reading this page?



DD0035: Concepts of Dental Clinic Management Part III

 
Date: 5/04/2020 - 5/07/2020
Course Status: Cancelled
Facility: Native American Professional Parent Resources, NAPPR
Location: Albuquerque, NM
Level: Advanced
Audience: Dentists
Quota: 8 - 20 students
Tuition: $270.00
Hours: 27.00 (Total CDE); 27.00 (AGD - 550)
Joint Sponsorship: No
Lecture icon Question and Answer icon Hands on icon Discussion icon
Summary:

This highly interactive course is designed to build on the management principles of the previous 2 Concepts Courses to provide experienced Tribal and IHS Direct Dental Directors advanced and cutting-edge management skills and begin to build leadership competencies.


Course begins Monday, July 29, at 1 p.m. and ends Thursday, August 1, at 4 p.m.

Monday, May 4, 2020

Introductions, Logistics, Course Overview, Course Project

Your Current Leadership Situations as Chief

Personal Management and Leadership Mastery- “Shark School”

Expectations, Issues

Tuesday, May 5, 2020

Creating a Learning Culture

Knowledge Management

Getting Your Message to Stick

LUNCH

Using Information/Data for Decisions

Primal Leadership & Six Influence Strategies

Motivational Interviewing

Wednesday, May 6, 2020

Advanced Conversation Skills

Negotiation Strategies of the FBI

Psychological Safety in Your Clinic

LUNCH

Conflict Management Beyond Mediation

Teams in Healthcare
The Power of Questions

Thursday, May 7, 2020

Delegation- Constructive, Developmental and Functional

Advocacy, Recommendations and References
   Reference Exercise
Letter of Recommendation Exercise

Medical/Dental Staff Process and Quality of Care
   Professional Review Action

LUNCH

Range- The Advantage of Having Multiple Skills

Managing Up

Course Project Presentation

The Science of Recognition

Learning Objectives:

Upon completion of this course, participants will be able to:
1.   develop personal goals for continual learning and personal growth in areas such as listening, negotiating and influence in the betterment of their programs.
2.   differentiate which leadership techniques and styles are appropriate for their situation and create plans to utilize those skills to solve problems and improve their program
3.   utilize learning principles such as knowledge-sharing, learning cultures and delegation assignments to craft a staff development plan for their program.

Speaker / Presenter:

Steve Tetrev — For follow-up questions, please contact the speaker at tetrev@msn.com.

Richard Champany — For follow-up questions, please contact the speaker at sr_champany@msn.com.

Disclosure Policy:

It is the policy of the Indian Health Service, Division of Oral Health, that faculty/planners disclose any financial or other relationships with commercial companies whose products may be discussed in the educational activity. The Indian Health Service, Division of Oral Health, also requires that faculty disclose any unlabeled or investigative use of pharmaceutical products and medical devices. Images that have been falsified or manipulated to misrepresent treatment outcomes are prohibited.

None of the faculty/planners for this activity has a conflict of interest, and there is no use of unlabeled or investigative pharmaceutical products or medical devices. No images have been falsified or manipulated to misrepresent treatment outcomes.The educational objectives, content, and selection of educational methods and instructors are conducted independent of any commercial entity.

Accreditation:
The IHS Division of Oral Health is an ADA CERP Recognized Provider

The IHS Division of Oral Health is an accredited sponsor of continuing education under the American Dental Association Continuing Education Recognition Program (CERP). ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the IHS at IHS CDE Coordinator or to the Commission for Continuing Education Provider Recognition at CCEPR.ada.org

Prerequisites:

Participants must have completed Concepts I and II prior to registering.

Tuition is due only from staff from tribal programs that have taken their HQ dental shares. Tuition Payment is due at least 30 days prior to the start of the course. Please submit tuition payment to the address on the Tuition Payment Form [obtain the form by contacting IHSCDECoordinator@ihs.gov] or downloading from this site.

Tuition Payment Information:

Please Make Checks Payable to: Indian Health Service.

Tuition Policy:

Tuition must be paid in full 8 weeks prior to the start date of any course. Request for refunds must be received in writing at least two weeks before the course begins. For each refund request, there will be an administrative charge of $100. No refunds will be made to registrants who fail to attend a course. If IHS CDE program cancels a course, then 100% of the tuition will be refunded.