2020 Catalog: All Courses

Concepts of Dental Clinic Management Part III was cancelled due to COVID-19. This one-hour webinar is designed for attendees of that course.

To participate, you must have been enrolled in Concepts III and you must have received the article by Lucas Bishop. Conference call information will be sent out by the course instructors.

Summary: This webinar is based on an article by Lucas Bishop titled “Breaking Down the Skills Gap: Tribal Knowledge”. Students have been reviewing the article and the group will discuss what kinds of Tribal/organizational knowledge is leaving their programs and how they can capture that knowledge, hopefully coupling the historical experts with the inexperienced members in their clinic staff.

Upon completion of this course, participants will be able to:
1.   Identify who has the bulk of organizational knowledge and what specific expertise should be captured and passed on.
2.   Identify which staff and what professions [DDS, RDH, Das, etc.] lack adequate organizational knowledge to deal with common and urgent issues.
3.   Develop some opportunities and possible practices to capture knowledge and share expertise among staff.

Steve Tetrev — For follow-up questions, please contact the speaker at tetrev@msn.com.

Richard Champany — For follow-up questions, please contact the speaker at sr_champany@msn.com.

It is the policy of the Indian Health Service, Division of Oral Health, that faculty/planners disclose any financial or other relationships with commercial companies whose products may be discussed in the educational activity. The Indian Health Service, Division of Oral Health, also requires that faculty disclose any unlabeled or investigative use of pharmaceutical products and medical devices. Images that have been falsified or manipulated to misrepresent treatment outcomes are prohibited.

None of the faculty/planners for this activity has a conflict of interest, and there is no use of unlabeled or investigative pharmaceutical products or medical devices. No images have been falsified or manipulated to misrepresent treatment outcomes.The educational objectives, content, and selection of educational methods and instructors are conducted independent of any commercial entity.

The IHS Division of Oral Health is an accredited sponsor of continuing education under the American Dental Association Continuing Education Recognition Program (CERP). ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the IHS at IHS CDE Coordinator or to the Commission for Continuing Education Provider Recognition at CCEPR.ada.org

Participants must have already been enrolled in Concepts III

Please Make Checks Payable to: Indian Health Service.

Tuition must be paid in full 8 weeks prior to the start date of any course. Request for refunds must be received in writing at least two weeks before the course begins. For each refund request, there will be an administrative charge of $100. No refunds will be made to registrants who fail to attend a course. If IHS CDE program cancels a course, then 100% of the tuition will be refunded.