2020 Catalog: All Courses

Title: Managing in a VUCA [Volatility, Uncertainty, Complexity and Ambiguity] World.
Course Summary: The world is experiencing ever-increasing change and managers need to understand these conditions and how to navigate them. The term VUCA was coined by the US Military in the early 90s and is now taking hold across professions. Understanding VUCA is critical to managing in this new COVID world.

Upon completion of this webinar, participants should be able to:
Learning Obj. 1- Understand the definitions of Volatility, Uncertainty, Complexity and Ambiguity and why they exist in today’s environment.
Learning Obj. 2- Describe Volatility, Uncertainty, Complexity and Ambiguity situations in your present clinic management setting.
Learning Obj. 3- Identify strategies for preparing oneself for the changes that Volatility, Uncertainty, Complexity and Ambiguity bring.

Richard Champany — For follow-up questions, please contact the speaker at sr_champany@msn.com.

Steve Tetrev — For follow-up questions, please contact the speaker at tetrev@msn.com.

It is the policy of the Indian Health Service, Division of Oral Health, that faculty/planners disclose any financial or other relationships with commercial companies whose products may be discussed in the educational activity. The Indian Health Service, Division of Oral Health, also requires that faculty disclose any unlabeled or investigative use of pharmaceutical products and medical devices. Images that have been falsified or manipulated to misrepresent treatment outcomes are prohibited.

None of the faculty/planners for this activity has a conflict of interest, and there is no use of unlabeled or investigative pharmaceutical products or medical devices. No images have been falsified or manipulated to misrepresent treatment outcomes.The educational objectives, content, and selection of educational methods and instructors are conducted independent of any commercial entity.

The IHS Division of Oral Health is an accredited sponsor of continuing education under the American Dental Association Continuing Education Recognition Program (CERP). ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the IHS at IHS CDE Coordinator or to the Commission for Continuing Education Provider Recognition at CCEPR.ada.org

This course is open to dental directors who have completed Concepts I & II only. Conference Call/Webinar information will be distributed to eligible dental directors by the course directors.

Please Make Checks Payable to: Indian Health Service.

Tuition must be paid in full 8 weeks prior to the start date of any course. Request for refunds must be received in writing at least two weeks before the course begins. For each refund request, there will be an administrative charge of $100. No refunds will be made to registrants who fail to attend a course. If IHS CDE program cancels a course, then 100% of the tuition will be refunded.