Who receives the notifications and how can I change the recipients?
What if the Acknowledgement Report (ACK) indicates errors/rejections?
What if I sent a file but did not receive an automated email Acknowledgement Report/Confirmation?
A notification contact list has been established by the NPIRS team based on the names that have been provided to NPIRS by the area, facility, or site.
Send an email to support@ihs.gov to request changes to the contact list.
What if the Acknowledgement Report (ACK) indicates errors/rejections?
What if I sent a file but did not receive an automated email Acknowledgement Report/Confirmation?
Verifying Data Loaded by the NDW
When a file is successfully loaded into the NDW, the process sends out an automated email report called the NDW Post Data Load Report to the Site/Area contacts we have in our contact list. Also see the section “Export Tracking Mart” for additional resources for tracking your file’s status.Below are some commonly asked questions concerning your export files that have been loaded into the NDW: