U.S. Department of Health and Human Services
Indian Health Service: The Federal Health Program for American Indians and Alaska Natives
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Resource and Patient Management System (RPMS)

Training Classes and Schedules

Training LogoListed on this page are the current trainings offer for all IHS Areas. To register for a class, click on the "View Details" button.

NOTE: Resource and Patient Management System (RPMS) training events are open only to individuals affiliated with Indian Health Service, Tribal, or Urban Indian health program facilities in the United States.

OIT RPMS Training Pamphlet [PDF – 5MB] 9/18/2009



Definitions of class types:

  • eLearning: Instructor-led demonstration via web and phone. This class type does not include hands-on instruction. Participants may join from their home site with phone and computer/internet access.
  • eLearning/Hands-on: Instructor-led demonstration and hands-on via web and phone. Some sessions provide access to an OIT training environment while others require access to a home training environment or test patient. Participants may join from their home site with phone and computer/internet access.
  • Classroom: In-person instructor-led lecture and hands-on in an OIT training environment. Participants must be in the classroom to participate.
  • Satellite Classroom: Area provided proctor supports an instructor teaching via web and phone. This class type includes hands-on in an OIT training environment. Participants must be in the classroom to participate.

Note: All trainings listed below are OIT sponsored trainings. Go to Area Sponsored RPMS Training for each individual area's training schedule.

OIT Training Classes in All Areas

     Accounts Receivable - eLearning

Prerequisite: None Listed
 
CE Information: No Continuing Education Information is Available
 
Description: eLearning sessions are specific. See Details for course topic.
 
Area: eLearning

Class Type: eLearning
Start Date: 09/27/2016
End Date: 09/27/2016
Details: Session Topic: Processing ERA [835] Files. This session will provide an over...
Class Status: OPEN

 
Area: eLearning

Class Type: eLearning
Start Date: 09/28/2016
End Date: 09/28/2016
Details: Session Topic: Creating and Editing Collection Batches. This session will pr...
Class Status: FULL

     Basic Site Manager

Prerequisite: Student must be a new RPMS Site Manager [Administrator].
 
CE Information: No Continuing Education Information is Available
 
Description: This five day course is designed to provide Site Managers with the basic knowledge and skills to manage their facility’s RPMS system on a daily basis. The course will cover basic RPMS management functions, utilities, operations, security, and identifying, troubleshooting and resolving common Caché, hardware, and software problems. Students will learn the skills to create and modify menus, add new and edit existing users, monitor and tune scheduled RPMS tasks, identify and resolve programming system errors, and manage RPMS devices.
 
Area: Headquarters
Location:
5600 Fishers Lane
Rockville,   MD     20857
Class Type: Classroom
Start Date: 12/05/2016
End Date: 12/09/2016
Details: This is a classroom session: In-person instructor-led lecture and hands-on in...
Class Status: FULL

Download Syllabus   [PDF - 79Kb]

     BCMA RN Finish Key - eLearning

Prerequisite: None Listed
 
CE Information: No Continuing Education Credits for this training.
 
Description: RN Finish will be used by those hospitals implementing BCMA, who do not have a 24-hour on-site pharmacy. RN Finish Key is used when pharmacy staff is not available to process medication orders that need to be administered with BCMA.
 
Area: Nashville
Location:
Choctaw Health Center
210 Hospital Circle
Choctaw,   MS     39350
Class Type: eLearning
Start Date: 10/03/2016
End Date: 10/07/2016
Details: SEE AGENDA FOR DETAILS. This session is for the Mississippi Band of Choctaw ...
Class Status: OPEN

     Behavioral Health System v4.0 - eLearning

Prerequisite: None Listed
 
CE Information: No Continuing Education Information is Available
 
Description: Please see the Details section
 
Area: eLearning

Class Type: eLearning
Start Date: 09/28/2016
End Date: 09/28/2016
Details: This session is Manager Utility and Reports Overview. This is an eLearning s...
Class Status: OPEN

     BPRM Scheduling Settings and Availability Demonstration Only - eLearning

Prerequisite: None.
 
CE Information: No Continuing Education Information is Available
 
Description: The Practice Management Application Suite is a browser-enabled graphical user interface [GUI] for the Indian Health Service [IHS] Resource and Patient Management System [RPMS] applications. This course is designed to teach users the fundamentals of the application. This training will include: Creating new clinics, Adding availability, Editing availability, and Creating patient letters. This course is designed for Supervisors and Super Users responsible for clinic and availability setup.
 
Area: eLearning

Class Type: eLearning
Start Date: 09/27/2016
End Date: 09/27/2016
Details: This session is eLearning: Instructor-led demonstration via web and phone. Th...
Class Status: OPEN

     EHR CAC Informatics - Blended Classroom/eLearning

Prerequisite: Clinical Application Coordinators [CAC], Pharmacy Informaticists, Clinical Informaticists, Health Information Management [HIM] Professionals, and Information Technology [IT] Specialists with a background in the Resource Patient Management System Electronic Health Record [RPMS-EHR. It is strongly recommended that participants also have access to their facility’s RPMS EHR system or a training RPMS EHR system [roll and scroll, EHR GUI] as the Clinical Applications Coordinator [CAC] and/or Chief, MIS User Class.
 
CE Information: CE Information: No Continuing Education Credit is Available. Certificates of attendance will be awarded upon completion to those who have both registered for this activity AND "signed-in" to the Adobe Connect Session Attendance Pod with Last Name, First Name, Credentials, and Location.
 
Description: Let’s get “Back-to-Basics”! It’s been over 10 years since RPMS EHR was first introduced and many Clinical Application Coordinators [CAC], Pharmacy Informaticists, Lab & Radiology Informaticists, Information Technology [IT] Professionals, and Health Information Management [HIM] Professionals who were originally instrumental in setting up the RPMS applications and parameters are long gone…and so is their expertise!!! The “EHR CAC Informatics” series is offering a succession of Back-to-Basics trainings to compare and contrast RPMS configuration and realign for optimal performance and workflow. The course will be offered on Monday through Friday from 10:00 AM – 3:00 PM Mountain Time. Space is limited to 200 Attendees. It is expected that participants will provide 100% of their attention and attend the entire five days. Office Hours will be scheduled as needed for those who seek individualized assistance for problem solving and trouble shooting.
 
Area: Phoenix
Location:
40 N Central Avenue 600
Phoenix,   AZ     85004
Class Type: Satellite Classroom
Start Date: 09/26/2016
End Date: 09/30/2016
Details: EHR for the EMERGENCY DEPARTMENT TOOLKIT. ...
Class Status: OPEN IN-PROGRESS



 
Area: Headquarters
Location:
Indian Health Service
5600 Fishers Lane
Rockville,   MD     20857
Class Type: Classroom
Start Date: 10/24/2016
End Date: 10/28/2016
Details: "ALL ROADS LEAD TO PHARMACY" - UNDER DEVELOPMENT. PLEASE NOTE: THIS IS A CL...
Class Status: OPEN



     EHR CAC Informatics- eLearning/Hands-on

Prerequisite: Clinical Application Coordinators [CAC], Pharmacy Informaticists, Clinical Informaticists, Health Information Management [HIM] Professionals, and Information Technology [IT] Specialists with a background in the Resource Patient Management System Electronic Health Record [RPMS-EHR. Each participant must have access to a computer with internet connection and a separate telephone line to dial into the web conferencing number. Participants must have access to their facility’s RPMS EHR system or a training RPMS EHR system [roll and scroll, EHR GUI] as the Clinical Applications Coordinator [CAC] and/or Chief, MIS User Class. Participants are strongly encouraged to connect using a computer that has two monitors attached.
 
CE Information: No Continuing Education Credit is Available. Certificates of attendance will be awarded upon completion to those who have both registered for this activity AND "signed-in" to the Adobe Connect Session Attendance Pod with Last Name, First Name, Credentials, and Location.
 
Description: Let’s get “Back-to-Basics”! It’s been over 10 years since RPMS EHR was first introduced and many Clinical Application Coordinators [CAC], Pharmacy Informaticists, Lab & Radiology Informaticists, Information Technology [IT] Professionals, and Health Information Management [HIM] Professionals who were originally instrumental in setting up the RPMS applications and parameters are long gone…and so is their expertise!!! The “EHR CAC Informatics” series is offering a succession of Back-to-Basics trainings to compare and contrast RPMS configuration and realign for optimal performance and workflow. The course will be offered on Monday through Friday from 10:00 AM – 3:00 PM Mountain Time. Space is limited to 200 Attendees. It is expected that participants will provide 100% of their attention and attend the entire five days. Office Hours will be scheduled as needed for those who seek individualized assistance for problem solving and trouble shooting.
 
Area: eLearning

Class Type: eLearning/Hands On
Start Date: 09/26/2016
End Date: 09/30/2016
Details: EHR for the HOSPITAL EMEGENCY DEPARTMENT: The primary purpose of this eLearn...
Class Status: OPEN IN-PROGRESS

Download Syllabus   [PDF - 193Kb]

 
Area: eLearning
Location:
Live Adobe Connect
,      
Class Type: eLearning/Hands On
Start Date: 10/24/2016
End Date: 10/28/2016
Details: "ALL EHR ROADS LEAD TO PHARMACY" - THIS COURSE IS UNDER DEVELOPMENT. DETAILS...
Class Status: OPEN



 
Area: eLearning
Location:
Adobe Connect Live
,      
Class Type: eLearning/Hands On
Start Date: 12/05/2016
End Date: 12/09/2016
Details: "EHR FOR HEALTH INFORMATION MANAGEMENT [HIM]" - THIS COURSE IS UNDER DEVELOPM...
Class Status: OPEN



 
Area: eLearning
Location:
Live Adobe Connect
,      
Class Type: eLearning/Hands On
Start Date: 01/23/2017
End Date: 01/27/2017
Details: "PHARMACY INFORMATICS" -THIS COURSE IS UNDER DEVELOPMENT AND DETAILS WILL BE ...
Class Status: OPEN



 
Area: Headquarters Albuquerque
Location:
Adobe Connect Remote eLearning
,      
Class Type: eLearning/Hands On
Start Date: 02/27/2017
End Date: 03/03/2017
Details: "HIM CAC" - THIS COURSE IS UNDER DEVELOPMENT....
Class Status: OPEN



     e-Prescribing 2.0 Drug File Optimization Four Week Series - eLearning

Prerequisite: •Access to the Resource and Patient Management System [RPMS] Electronic Health Record [EHR] database at a local facility •Background in drug file optimization or maintenance •Basic VA Filelman access
 
CE Information: No Continuing Education Information is Available
 
Description: Purpose of Training: The purpose of this training is to cover the drug file optimization steps that are required to deploy ePrescribing at the local site and/or to maintain an already optimized drug file Participants will: •Be instructed on the proper way to optimize and maintain the pharmacy drug file specifically related to e-Prescribing requirements and quality recommendations •Learn how to run a series of VA FileMan reports in order to be able to fully optimize the drug file
 
Area: eLearning

Class Type: eLearning
Start Date: 10/05/2016
End Date: 10/26/2016
Details: This is a fours session series. By registering here, you're registered to pa...
Class Status: OPEN

Download Syllabus   [PDF - 70Kb]

     iCare: CMET Part 2 - eLearning

Prerequisite: The intended audience is experienced iCare users and/or participants who have a basic knowledge of the iCare application.Participant should have completed iCare: CMET Part 1.
 
CE Information: No Continuing Education Information Available
 
Description: This is Part 2 of a 2 part CMET training. In Part 2 CMET user-preferences, CMET site parameters , CMET user access management, and CMET taxonomy maintenance are discussed. The trainer uses different scenarios to demonstrate the tracking and managing of multiple CMET events for a panel of patients and at the site level. The trainer explains and demonstrates ways to customize the views of CMET data on the CMET sub-tabs. The trainer shows users how to batch process normal mammogram and pap smears for patients in a panel and at the site level.
 
Area: eLearning

Class Type: eLearning
Start Date: 10/19/2016
End Date: 10/19/2016
Details: This is an eLearning session: Instructor-led demonstration via web and phone....
Class Status: OPEN

     iCare: CMET Part I - eLearning

Prerequisite: The intended audience is experienced iCare users and/or participants who have a basic knowledge of the iCare application.
 
CE Information: No Continuing Education Information Available
 
Description: This is Part 1 of a 2 part CMET training. In Part 1 the trainer discusses the mechanics and workflow of electronically tracking and managing patients’ tests, procedures, and exams related to breast, cervical, colon, skeletal, and STI. This is followed by a demonstration of viewing and tracking CMET events in the patient record.
 
Area: eLearning

Class Type: eLearning
Start Date: 10/18/2016
End Date: 10/18/2016
Details: This is an eLearning session: Instructor-led demonstration via web and phone....
Class Status: OPEN

     iCare: Nuts and Bolts Part 2 - eLearning

Prerequisite: iCare: Nuts & Bolts Part 1
 
CE Information: No Continuing Education Information Available
 
Description: This is Part 2 of a 2 part iCare elearning training session. The first portion of the training includes a demonstration of the new ICD-10 updates and other new functionality released in iCare v.2.4. In addition the trainer demonstrates the use of Menu options and function buttons to establish site parameters, utilize sort and filter functions for data display and analysis, andto enter patient data in the patient record. Patient care scenarios are used to create panels to identify patient care needs and areas for improvement.
 
Area: eLearning

Class Type: eLearning
Start Date: 11/09/2016
End Date: 11/09/2016
Details: This is an eLearning session: Instructor-led demonstration via web and phone....
Class Status: OPEN

     iCare: Nuts and Bolts Part I - eLearning

Prerequisite: None Listed
 
CE Information: No Continuing Education Information Available
 
Description: This is Part 1 of a 2 part iCare elearning training session. Part 1 is an overview of iCare features and functionalities and it’s uses for population management. This is followed by a demonstration of initial user-set up and access, panel creation, template management, and User Preference set-up. The trainer creates panels using different search options and filters to identify populations and patient care needs.
 
Area: eLearning

Class Type: eLearning
Start Date: 11/08/2016
End Date: 11/08/2016
Details: This is an eLearning session: Instructor-led demonstration via web and phone....
Class Status: OPEN

     iCare: Office Hours - eLearning

Prerequisite: None Listed
 
CE Information: No Continuing Education Information Available
 
Description: Please see Details.
 
Area: eLearning

Class Type: eLearning
Start Date: 09/28/2016
End Date: 09/28/2016
Details: This one hour question and answer session is an instructor-led demonstration ...
Class Status: OPEN

 
Area: eLearning

Class Type: eLearning
Start Date: 10/26/2016
End Date: 10/26/2016
Details: This one hour question and answer session is an instructor-led demonstration ...
Class Status: OPEN

 
Area: eLearning

Class Type: eLearning
Start Date: 11/30/2016
End Date: 11/30/2016
Details: This one hour question and answer session is an instructor-led demonstration ...
Class Status: OPEN

     Patient Registration [BPRM] Part 2- eLearning/hands-on

Prerequisite: Participant should have completed Patient Registration [AG] Part 1
 
CE Information: No Continuing Education Information is Available
 
Description: This is Part 2 of a 2 part Patient Registration eLearning training. Completion of Part 1 is required. The Practice Management Application Suite is a browser-enabled graphical user interface [GUI] for the Indian Health Service [IHS] Resource and Patient Management System [RPMS] applications. This course is designed to teach users the fundamentals of the application. This training will include: overview of the basic BPRM features navigating the registration workspace registering a new patient editing an existing patient and a review of settings and reports. Only BPRM Patient Registration will be covered in Part 2.
 
Area: eLearning

Class Type: eLearning/Hands On
Start Date: 09/29/2016
End Date: 09/29/2016
Details: This is an eLearning/Hands-on session: Instructor-led demonstration and hands...
Class Status: OPEN



     Pharmacy Point of Sale - Office Hours- eLearning

Prerequisite: Pharmacists, Pharmacy Technicians, Third Party Billing Professionals, Patient Registration, Business Office Managers, and Health Information Management [HIM] Professionals responsible for managing Pharmacy Point of Sale [POS] claims.
 
CE Information: Certificates of attendance will be awarded upon completion to those who have both registered for this activity AND "signed-in" to the Adobe Connect Session Attendance Pod with Last Name, First Name, Credentials, and Location.
 
Description: Pharmacy POS Office Hours is an “Open Forum” for asking questions, exchanging ideas, and gaining information around the RPMS Pharmacy Point of Sale [POS]software. Topics for discussion include [a] Fundamentals, [b] Add/Edit Insurers, [c] Rejections, [d] Processing Manual Claims, [e] Managing Reports, [f] Revenue Generation, and [g] Customer Service Proficiency.
 
Area: eLearning

Class Type: eLearning
Start Date: 09/29/2016
End Date: 09/29/2016
Details: If you have questions that you would like to submit in advance, please send t...
Class Status: OPEN

     Phoenix- Area Sponsored

Prerequisite: Please see Details section of listing.
 
CE Information: No Continuing Education Information is Available
 
Description: Please see Details
 
Area: Phoenix
Location:
40 North Central
Phoenix,   AZ     85004
Class Type: Classroom
Start Date: 10/17/2016
End Date: 10/21/2016
Details: This class is NOT FULL. This course topic is Advanced MUMPS Programming. THIS...
Class Status: FULL



     Portland- Area Sponsored

Prerequisite: Please see Details section of listing.
 
CE Information: No Continuing Education Information is Available
 
Description: Please see Details section of listing.
 
Area: Portland

Class Type: Classroom
Start Date: 09/27/2016
End Date: 09/29/2016
Details: This class is NOT FULL. This course topic is NORTHWEST DIABETES MANAGEMENT SY...
Class Status: FULL



 
Area: Portland

Class Type: Classroom
Start Date: 12/06/2016
End Date: 12/08/2016
Details: This class is NOT FULL. This course topic is NORTHWEST DIABETES MANAGEMENT SY...
Class Status: FULL



     Third Party Billing/Accounts Receivable - eLearning

Prerequisite: None Listed
 
CE Information: No Continuing Education Information is Available
 
Description: eLearning sessions are specific. See Details for course topic.
 
Area: eLearning

Class Type: eLearning
Start Date: 09/29/2016
End Date: 09/29/2016
Details: Session Topic: UFMS Cashiering and Reports. This session will provide an over...
Class Status: FULL

     VistA Imaging- eLearning

Prerequisite: None Listed
 
CE Information: No Continuing Education Information is Available
 
Description: eLearning sessions are specific. See Details for course topic.
 
Area: eLearning

Class Type: eLearning
Start Date: 10/12/2016
End Date: 10/12/2016
Details: This session is Clinical Capture technical guidance for HIM staff and VistA I...
Class Status: OPEN

 
Area: eLearning

Class Type: eLearning
Start Date: 11/09/2016
End Date: 11/09/2016
Details: This session is Clinical Display set up and use for HIM Directors or Supervis...
Class Status: OPEN

 
Area: eLearning

Class Type: eLearning
Start Date: 12/07/2016
End Date: 12/07/2016
Details: This session is Clinical Capture and Display Open Office hours for HIM staff ...
Class Status: OPEN

If you are having issues registering for a training class please contact the OIT RPMS Training Coordinator.