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Career Details

The Role of a Community Health Representative (CHR)

CHRs are important because they are experts in the dialects and the unique cultural aspects of their patients' lives. CHRs are a role model for the communities they serve; they are the ones people can go to when they need guidance, an advocate their needs, and help. The daily roles of CHRs vary as do the clients they serve. The following are examples of typical duties a CHR might perform.

  • Visiting clients at home and referring those in need of care to the proper facility.
  • Explaining available health programs, the health policies and procedures that the community members must follow when seeking health care
  • Organizing community health promotion and disease prevention events and facilitate learning. Events may include:
    • Immunizations
    • Well baby clinics
    • Home safety
    • Use of machinery/automotive vehicles
    • Medication/ Drug storage
    • Proper sanitation and maintenance of community/personal buildings and grounds
  • Educating people about the health hazards of behaviors such as:
    • alcohol use
    • cigarette smoking
    • bad eating habits
    • poor hygiene
  • Offering transportation to health promotion facilities for those in need
  • Entering diagnostic patient-specific data into official patient medical records through the use of the CHR component of the RPMS (Resource and Patient Management System)
  • Arranging for police/ambulance transport during accidents or emergency situations


  • Attending staff meetings
  • Maintaining standards and ethics
  • Reporting on the overall impact and effectiveness of the program to the service unit director
  • Advocating to the service unit director for programs that address community health needs