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Indian Health Service The Federal Health Program for American Indians and Alaska Natives

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National IT Service Desk

The National IT Service Desk can assist with issues related to:

  • Citrix VPN -Remote Access
  • Website Blocks
  • Internet Outages
  • Network connectivity
  • Anti-virus Protection
  • National Patient Information Reporting System (NPIRS)
  • Websites
  • LISTSERV lists
  • RPMS Assistance

National IT Service Desk

1-888-830-7280 from 6 a.m. to 6 p.m. Mountain Daylight Time (MDT)
Monday through Friday except for federal holidays for all areas

Public User or Non-IHS Employees

If you are experiencing a problem related to one or more of the noted systems above and need assistance, please contact the Service Desk using either email or phone. 1-888-830-7280 or

IT Support Technician

If you are an IT Support technician and need to escalate a service request to the National IT Service Desk, please contact the National IT Service Desk at 1-888-830-7280 or