U.S. Department of Health and Human Services
Indian Health Service: The Federal Health Program for American Indians and Alaska Natives
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National Data Warehouse (NDW)  

User Population/Workload Frequently Asked Questions (FAQs)

Workload Frequently Asked Questions (FAQs)

User Population Frequently Asked Questions (FAQs)

Can you explain how you arrive at the Userpop counts and how the process was determined?
What is the IHS definition of a userpop?
Who decided on the definition?
Where can I get the official Userpop count? What if I disagree with my numbers?
How should I interpret the Userpop reports on the web?
How does the Userpop report on the web relate to the “official Userpop count” issued by HQ?
Why doesn’t it match my local (RPMS Patient Registration) report?
Primarily because a local report can only take into account what it knows. The Area report must take into account the information from ALL the facilities in the Area. To the extent that a population is seen at multiple facilities, potentially reporting different information to each facility, you can expect the Area report to vary from the local.

Secondarily, even in the case where a person is seen only at one facility, the local report is created by another office and may not use exactly the same reporting criteria (i.e., most local reports use beneficiary code ‘01’ to determine whether someone is an Indian, whereas the NDW uses an algorithm based more on tribe. Refer the the section “Deciding who is an Indian”. [Close]

How often are the reports posted to the web?
What if I disagree with my numbers?
Who is excluded?
How are registrants unduplicated?
How important is it where the LAST visit of the 3-year period took place?
What if: One of my registrants is also visiting another area?
What if: One of my residents chooses not to visit my area?
How do you decide who is an Indian?
What constitutes a workload-reportable visit?
What are the Userpop report options?
Can I get a special variation of a Userpop report? How far back?
Why can’t I get a Userpop report by facility?
Why does my Userpop report contain residents of other areas?
Why might counts for any given service unit be low?
How do I suggest a change to the user population process?
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