IHS Recruiter Insider
IHS Recruitment
and Retention
October 2015

Welcome to the October edition of the IHS Recruiter Insider eNewsletter series. Each month, you’ll find useful updates and information about IHS recruitment and retention activities, keeping you in the know while allowing you to play an active role in IHS’ recruitment efforts.

DHPS Focus Group Results

In August and September 2015, DHPS conducted a series of Organizational Analysis virtual focus groups and online surveys to gauge the effectiveness of IHS recruitment and retention materials and project the overall success of DHPS recruitment and retention initiatives. IHS and Tribal leadership, recruitment and internal staff audiences were selected to participate. Here are key points from the focus groups and survey:

  • The IHS LRP remains a key selling point in IHS recruitment.
  • There is definite need for further LRP and Scholarship training in the field and need for LRP and scholarship staff to accompany local staff at recruitment visits/conferences.
  • There is a lack of knowledge concerning the Supplemental Loan Repayment Program (SLRP).
  • There‚Äôs a lack of communication between HQ and recruiters in the field and a need for more direct, consistent interaction between HQ and Area and local recruiters.
  • Area and local recruiters can benefit from conference calls/meetings; incentives could bolster participation.
  • The role of national recruiter needs to be better defined.
  • Face-to-face interaction with potential recruits in the field is still seen as an integral part of the job.
  • Social media is not being used enough as a recruiting tool and to communicate between HQ and the field. Web analytics are needed to determine process efficiency.
  • The DHPS website is a valuable recruitment tool and needs to be pushed to recruiters in the field.

Click here to obtain a copy of the Focus Group report.

IHS Programs and FY 15 Awards

Indian health careers begin with three fundamental IHS programs designed to educate, support and promote public health services to American Indians and Alaska Natives. Our scholarship, loan repayment and externship opportunities lay the groundwork for long-lasting health careers and ensure continued access to care for Native communities. Here’s a breakdown of FY 15 awards by program.

NOTE: The National Health Service Corps (NHSC) Loan Repayment Program awarded 421 new LRP awards and the NHSC Scholarship Program awarded 25 new Scholarship awards in FY 15.

DHPS Fulfillment Center

The DHPS Fulfillment Center is a recruiter’s resource for informative, up-to-date LRP, Scholarship, Recruitment and Retention materials available to order in print; some materials are available electronically through the Retention website as well. We're adding new pieces in the coming months so keep an eye out for them. In the meantime, take a look at this month’s Recruitment Tool Spotlight!

Employee Referral Programs Brochure

Did you know that an Employee Referral Program (ERP) is one of the most productive internal recruiting tools health facilities and government agencies use to find new employees? An ERP gives recruiters quick access to a pool of qualified candidates and saves both hours and money in recruiting new talent. It only takes one good referral to create a snowball of future referrals! Learn how to implement an ERP in your facility and how to measure the success of your facility’s ERP.

To access a list of materials and to order, click here. Contact the administrator for a username and password if you do not have one already.

HPSA Scores

Since 2002, IHS, Tribal and Urban Indian Program (I/T/U) facilities are automatically designated as Health Professional Shortage Areas (HPSAs). HPSA sites have three different score categories: medicine, dentistry and mental/behavioral health and range from 1 to 25 for medicine and mental/behavioral health and 1 to 26 for dentistry. The higher the HPSA score, the greater the need for the health care professional. To receive an HPSA site score, facilities must submit data to the Health Resources and Services Administration’s (HRSA) Bureau of Health Workforce and the Shortage Designation Branch (SDB).

Even if they don’t anticipate advertising for positions in the future, I/T/U facilities may request new or updated scores. Unlike private-sector facilities, Indian health programs (identified by HRSA as Native American Tribal populations, Alaskan Native Tribal populations or IHS facilities) do not need to regularly update their HPSA designations and scores. However, a high site score is necessary to attract National Health Service Corps (NHSC) loan repayment and scholarship recipients.

To submit information to update its HPSA score, facilities may work directly with CAPT Norma Campbell or contact their State Primary Care Office.

Mark your Calendars
IHS 2016 Proposed National Recruiting Events
November 19 – 21

American Indian Science and Engineering Society (AISES), Phoenix

February 5 – 7

Pri-Med South (Physicians, Nurse Practitioners and PAs), Fort Lauderdale, FL

March 4 – 7

American Pharmacists Association Annual Meeting and Exposition, Baltimore

July 28 – 30

American Academy of Family Physicians (AAFP), Kansas City, MO

October 15 – 18

American College of Emergency Medicine, Las Vegas

Get Involved
Monthly Recruiter Calls

The IHS Monthly Recruiter Calls are a great way to stay current on IHS’ recruitment and retention initiatives and exchange information among fellow Area, local and Headquarters (HQ) recruiters, as well as DHPS leadership and staff. For a copy of the September minutes, contact Health Professions Recruiter Nannette Bellini.

The next Recruiter Call is October 27. Please submit any agenda items for the next call on Tuesday, November 24 to Nannette Bellini.

Planning Ahead

We’re still collecting submissions for successful recruitment practices for future issues so please keep them coming. Email your story or input and include “Successful Recruitment Practices” as the subject.

Do you have an idea for a future issue or a topic you would like to have addressed? Email us and include “Recruiter Insider” as the subject.

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The policy of the IHS is to provide absolute preference to qualified Indian applicants and employees who are suitable for federal employment in filling vacancies within the IHS. IHS is an equal opportunity employer.

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