IHS Recruitment and Retention Activities
September 2016
Photo of Employees
Welcome to the September 2016 edition of the IHS Recruiter Insider eNewsletter series. If you have recruitment or hiring responsibility for any health profession discipline — this eNewsletter is for you!
Don’t Miss the OHR/DHPS National Training!

Please join us for our annual OHR/DHPS National Training Webinar Sept. 21 and Sept 22. This year’s sessions promise to be fun, engaging and full of important information to help you learn all about the exciting new tools available to you in your recruitment efforts.

Each year, the IHS Office of Human Resources (OHR) Division of Health Professions Support (DHPS) assesses the marketing needs and trends for local and Area recruiters and produces new (or updates existing) tools to assist in the recruitment and retention of health professionals. Given the wealth of materials developed each year, we offer this thorough, annual update on national campaign materials to educate recruiters and hiring officials about current strategies and tactics through a live, interactive and fun training webinar.

Webinars are this Wednesday and Thursday, September 21 and 22, from 1 – 2 p.m. EST.

  • Learn what OHR/DHPS is doing to generate health profession leads for your Area or facility.
  • Explore new resources to support your local recruitment and retention efforts.
  • Hear best practices from experienced Area recruiters.
  • Practice using a recruitment and retention strategic plan to help meet your goals.
Join us!

DHPS Webinar Training 1

Date: Wednesday, September 21, 2016 from 1 – 2 p.m. EST

Audio Conference Details: MeetingOne Conference Room Number: 6197388

Conference Number(s): United States: +18008320736

To join the Adobe Connect meeting: Click here.

DHPS Webinar Training 2

Date: Thursday, September 22, 2016 from 1 – 2 p.m. EST

Audio Conference Details: MeetingOne Conference Room Number: 6197388

Conference Number(s): United States: +18008320736

To join the Adobe Connect meeting: Click here.

Just In!

The IHS Virtual Career Fair was an overwhelming success with record attendance! The event, held September 8, drew 398 registrants. Participants chatted with IHS Scholarship and Loan Repayment staff and engaged with recruiters to learn about opportunities in all health profession disciplines.

News to Note
OHR Reorganizes to Boost Recruitment and Retention

The Office of Human Resources (OHR) is restructuring to make recruitment and retention of health professionals and key support staff a top priority. Starting this month, the new Division of Recruitment and Outreach will be headed by Acting Director CDR Francine Barnett. More information coming soon!

Cultural Competency Training Options

Many clinicians working in Indian health already may be providing culturally competent care practices when dealing with their patients, but in an effort to ensure universal acceptance and use throughout all Indian health facilities, IHS is encouraging facility staff to learn more.

Cultural competency is the ability of health organizations and practitioners to recognize the cultural beliefs, values, attitudes, traditions, language preferences and health practices of American Indians/Alaska Natives and to apply that knowledge to produce positive health outcomes. Competency includes communicating in a manner that is linguistically and culturally appropriate. Some health care professionals adopt the “culture of medicine” and the language of their specialty as a result of their training and work environment. This can affect how health professionals communicate with the public.

A wide variety of resources are available, geared to different care settings and purposes. Training materials used will vary by Area to meet the unique needs of each facility and Tribe. Here is a roundup of what’s out there:

  • “BESAFE.” This curriculum by the National Minority AIDS Education and Training Center is universal in its approach to cultural aptitude.
  • IPC Medical Home Webinar. This offering in IHS’ Improving Patient Care program focuses on Cultural Competency, Health Literacy and Coordinating Care.
  • “Ask Me 3” Toolkit. IHS promotes the “Ask Me 3” Toolkit by the Partnership for Clear Health Communication. It includes three questions patients should ask providers: 1. What is my main problem? 2. What do I need to do? 3. Why is it important for me to do this? Includes tips for providers, office posters, brochures and other materials.
  • The Health Literacy Universal Precautions Toolkit. This toolkit from the Agency for Healthcare Research and Quality lays a framework for enhancing health literacy and emphasizes the importance of understanding language and culture. It links to several other useful presentations and online resources.
  • Diabetes Online CME/CE Education. A number of presentations on the IHS website offer continuing education around culturally appropriate diabetes care.
  • IHS Clinical Support Center Presentations in the “Education in Palliative and End-of-Life Care” (EPEC-O)” Series, feature recorded webinars on end-of-life cultural considerations.
  • SAMHSA Resources. SAMHSA’s “Culture Card” was developed for non-Indian US Public Health Service officers responding to Tribal suicide clusters. SAMHSA’s Gathering of Native Americans resources for Tribes on substance abuse and other behavioral health issues are useful for culture-based interventions as well.
  • “Cultural Competence.” Navajo Area facilities use DVDs entitled “Cultural Competence: Cultural Diversity and Healthcare” by Concept Media, and “Forget the Fish” produced by Dine’ College.

Other Resources:

Dates and Links
  • National Health Service Corps Students to Service Loan Repayment Program (LRP) Application Cycle OpenThe NHSC LRP is accepting applications through October 13, 2016. This program is for medical and dental students in their final year of training.
Upcoming Opportunities and Resources
National Health Service Corps Virtual Job Fair

The next NHSC Virtual Job Fair — planned Tuesday, October 18, 2016 — celebrates Corps Community Month. Registration for facilities to present during the fair opened on September 6. Participant registration begins Tuesday, October 4. Please consider representing and promoting your facility to NHSC recipients!

Everything you need to know is here. NHSC holds five or six Virtual Job Fairs a year, and we recommend all IHS and Tribal facilities consider participating in at least one!

OHR/DHPS Online Fulfillment System
Spotlight: Recruitment Cultural Z-Card
Photo Recruitment Cultureal Z-Card

Recruiters can help new hires adapt to working with Native patients and living in Native communities by providing this small but in-depth pocket guide to Tribal culture, heritage and events. It also offers tips for personal interaction with Tribes for new hires, an IHS Area map and a comprehensive listing of facilities.

If you don’t have access to the fulfillment system, please contact the administrator.

*The Cultural Z-Card is available to IHS and Urban Indian Program facilities and Tribes who buy back 100 percent of their recruitment shares.

Get Involved

If you oversee or participate in IHS physician recruitment responsibilities, you’re invited to join us on our Monthly Recruiter Call. These calls are a great way to stay current on all IHS programs and initiatives and exchange information among fellow recruiters at all levels. Click here for a copy of the August minutes.

Next Recruiter Call
Tuesday, September 27
3 – 4 p.m. EST.

FaceBook-IHS Health Professions Recruitment

Twitter-IHS Jobs

  • Navigation of Scholarship website.
  • Navigation of Loan Repayment website.
  • Current NHSC recipients seeking placement; National Institute of Health referrals.
  • Marketing and Communications — Social media submission form, Co-op advertising materials, September IHS Virtual Career Fair debriefing and National Recruitment and Retention Training webinars debriefing.
  • Wisdom Sharing — Global Recruitment Q&A.
Mark your Calendars
IHS 2016 National Recruiting Events

October 15 – 18

American College of Emergency Physicians (ACEP), Las Vegas, NV, Recruiter: Nannette Bellini (IHS/HQ)

October 18

National Health Service Corps (NHSC) Virtual Job Fair

Opportunity. Adventure. Purpose.
Careers with the Indian Health Service
The policy of the IHS is to provide absolute preference to qualified Indian applicants and employees who are suitable for federal employment in filling vacancies within the IHS. IHS is an equal opportunity employer.

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