MAINTENANCE
www.ihs.gov will be undergoing maintenance starting at 4:30 PM MT on Tuesday, June 18 and the outage is expected to last around 24 hours. www.ihs.gov will have a maintenance page displayed during this period but otherwise all sites will be inaccessible. We apologize for any inconvenience.
Other Questions
Click on the links below to review additional questions we have been asked and our responses.
Data Access Questions
A:
If you are having trouble accessing NPIRS data marts, contact the NPIRS Helpdesk at NPIRSHD@ihs.gov
If you are having trouble logging on to the IHS intranet, contact the OIT Helpdesk at itsupport@ihs.gov
Report Questions
A: To view the reports in the Export Tracking Mart, you only need to be able to access the IHS intranet.
To view the reports in the Data Quality or Userpop/Workload Marts, you must also have a user ID and a password and have appropriate permission. (see “Retrieving Data” for more information on permissions).
A: If you are able to view the report online, see the instructions for printing and exporting reports in the Userpop/Workload Mart User’s Guide. These instructions are valid for reports in the Data Quality and Export Tracking Marts as well. Userpop Workload UG [PDF - 1280Kb]
A: NPIRS would first verify that you have been granted permission by the appropriate office to see the data (see “Retrieving Data ” for more information on permissions).
The method of delivery depends on the report’s size and sensitivity. A small report that does not contain any personally identifiable information (PII) can be emailed. Other reports must be sent via CD.