U.S. Department of Health and Human Services
Indian Health Service: The Federal Health Program for American Indians and Alaska Natives
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National Data Warehouse (NDW)  

User Population/Workload Frequently Asked Questions (FAQs)

Workload Frequently Asked Questions (FAQs)

User Population Frequently Asked Questions (FAQs)

Can you explain how you arrive at the Userpop counts and how the process was determined?
What is the IHS definition of a userpop?
Who decided on the definition?
Where can I get the official Userpop count? What if I disagree with my numbers?
How should I interpret the Userpop reports on the web?
How does the Userpop report on the web relate to the “official Userpop count” issued by HQ?
Why doesn’t it match my local (RPMS Patient Registration) report?
How often are the reports posted to the web?
What if I disagree with my numbers?
Who is excluded?
How are registrants unduplicated?
How important is it where the LAST visit of the 3-year period took place?
What if: One of my registrants is also visiting another area?
What if: One of my residents chooses not to visit my area?
How do you decide who is an Indian?
If the tribe code is between the values of 000 and 997, we look in the ‘Tribe’ standard code book to get the Indian Flag related to the value. (If the value is outside the range, they are non-Indian. If the value is between 000 and 997 but not in the code book, they are non-Indian.)

If the value is 998 or 999, we look at the beneficiary classification code: 

  • If it is ‘01’ then they are Indian
  • If it is not ‘01’ we look at the blood quantum
  • If it is a number between 1- 4 inclusive, they are Indian
  • If it is not, they are non-Indian

For more information, refer to the NPIRS Basic Business Rules [PDF - 557Kb]    [Close]


What constitutes a workload-reportable visit?
What are the Userpop report options?
Can I get a special variation of a Userpop report? How far back?
Why can’t I get a Userpop report by facility?
Why does my Userpop report contain residents of other areas?
Why might counts for any given service unit be low?
How do I suggest a change to the user population process?
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