U.S. Department of Health and Human Services
Indian Health Service: The Federal Health Program for American Indians and Alaska Natives
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Planning, Evaluation & Research

RRM Category: BEHAVIORAL HEALTH SERVICES

RRM Module: Social Services

Overview:
The RRM Social Services staffing module estimates the requirements for MSW counselors and MSW para-professionals to identify and provide treatment for the emotional, social, and psychological problems of their clients utilizing knowledge of and contacts with federal, state, and local agencies to meet the clients' needs. The workload parameters that are the key variables in the staffing estimation are Average Daily Patient Load and User Population.

Services Description:
Social services include:
  • Identifying the emotional and social needs of the Indian clients and their families
  • Identifying and treating psychosocial problems related to the client's illness and/or treatment
  • Utilizing knowledge of and contacts with federal, state, and local agencies to meet the health, social, and economic needs of the Indian community.
  • Protecting vulnerable children and adults who cannot protect themselves from abuse, neglect, and exploitation and fostering the stability and integrity of the family.

    Staffing Criteria:
    0.40 FTEs Social Services Staff for 1,000 or more User Population, plus 0.5 FTE Social Services Staff for every 1,000 User Population over 1,000.

    0.10 FTEs MSW Counselors for every 3 Average Daily Patient Load in hospitals. Note: A clerical staff pool of 0.3 FTE/10,000PCPVs will be formed for Mental Health and Social Services.

    STAFFING FORMULAE

    Personnel Categories:
    MSW Counselor Inpatient Only
    Social Services Staff

    Driving Variables:
    ADPL
    User Population

    MINIMUM STAFFING LEVELS (fixed):

    Personal Category FTEs per Driving Variables Min. Max.
    Social Services Staff 0.4   User Population 1,000  

    VARIABLE STAFFING LEVELS:

    Personal Category FTEs per Driving Variables Min. Max.
    Social Services Staff 0.50 1,000 Service Population 1,000 n/a
    MSW Counselor 0.10 3 ADPL 0 n/a


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