U.S. Department of Health and Human Services
Indian Health Service: The Federal Health Program for American Indians and Alaska Natives
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Contract Health Services

Indian Health Service Contract Health Services (CHS) Seminar

July 21 - 24, 2008 Albuquerque, New Mexico

CHS Seminar Summary

The Division of Contract Care sponsored a Contract Health Services (CHS) Seminar
July 21 to 24 in Albuquerque, New Mexico.

There over 250 attendees from Federal and Tribal programs at the meeting that offered breakout sessions on 23 topics designed to increase CHS staffs ability to perform their job. There were also general session presentations that provided information on programs and other organizations' efforts that impact on Indian health CHS.

The seminar provided training to: ensure that continuous quality improvement concepts are incorporated in all levels of the IHS and Tribal CHS operation; clearly identify the requirements of the IHS internal reporting system as it relates to Contract Health Services program; ensure that attention to quality must be day to day pervasive activity in all aspects of the CHS operation; ensure competency in compliance, interpretation and application of CHS regulations policies and procedures; ensure that CHS staff are knowledgeable in the day to day requirements of their jobs; and share information on best practices in the CHS program.

The outcome of the Seminar is that IHS and Tribal staff are: more knowledgeable in how to identify the important aspects of service and functions of the CHS operation; able to identify indicators used to monitor the quality and appropriateness of the importance of services and functions of the CHS operation; more consistent in the CHS workload process across the Indian Health; more effective and efficient in the CHS business process.

The Seminar presentations descriptions are provided. Copies of the PowerPoint presentations from the Seminar have been sent to the Area Contract Health Service Offices. Copies of the presentations can also be requested from the Division of Contract Care by e-mailing frank.martin@ihs.gov.

May 12-14, 2009 Denver, Colorado
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