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Indian Health Service The Federal Health Program for American Indians and Alaska Natives


iCare End User Support

View the computer specifications required to effectively use this application.

Help Desk

If you are experiencing an issue and require technical assistance please contact the OIT Help Desk.

Troubleshooting Tips

Fact Sheet:

User Manual:

The User Manual is a large, detailed manual written to assist all users of iCare. You can click on the link below to access this manual or access it from the RPMS Home page


iCare trainings are primarily done via Adobe Connect (web conferencing). The administration of these sessions has been transferred to the Office of Information Technology's Training Office. Click on the link below to see the current schedule and instructions for registering for these classes.

Adding an iCare tab to the Electronic Health Record:

Clinical Application Coordinators are able to customize the Electronic Health Record at their facility to include a tab that will take the user to the iCare application.

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