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2012 Catalog: Dentist Courses

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DD0009: Concepts of Dental Clinic Management III/Leadership Concepts

Date: 3/12/2012 - 3/15/2012
Course Status: Completed
Facility: Inn at Rio Rancho
Location: Rio Rancho, NM
Level: Advanced
Audience: Dentists
Quota: 8 - 30 students
Tuition: $950.00
Hours: 28.00 (Total CDE); 28.00 (AGD - 550)
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The IHS Division of Oral Health is an ADA CERP Recognized Provider
The IHS Division of Oral Health is an ADA CERP Recognized Provider

Concepts III is for seasoned, mature IHS and Tribal Dental Chiefs. This comprehensive course for dentists will expand on the principles and skills presented in Concepts I and II and take participants through the transition into leadership roles they may assume. Program development topics will be addressed such as Career Development, Mentoring, Delegation, Developmental Assignments, and Group Learning. Leadership segments will include Leadership Styles, Influence, Tipping Points, Negotiation Principles and Skills, Networking and Marketing. The curriculum is flexible enough to address the individual needs of participants. NOTE: For individuals who have attended Concepts III previously, enough new material will be presented to make this course worth repeating.

Learning Objectives:

Upon completion of this course, participants will be able to:
1. State the importance and benefits of staff and program development efforts.
2. Identify their leadership style and apply the appropriate principles necessary to develop themselves, their program and to handle inevitable challenges.
3. Demonstrate how leaders use negotiation skills, influence and “tipping points” to garner support, make contacts, and identify resources for improving their programs.

Disclosure Policy:

It is the policy of the Indian Health Service, Division of Oral Health, that faculty/planners disclose any financial or other relationships with commercial companies whose products may be discussed in the educational activity. The Indian Health Service, Division of Oral Health, also requires that faculty disclose any unlabeled or investigative use of pharmaceutical products and medical devices. Images that have been falsified or manipulated to misrepresent treatment outcomes are prohibited.

None of the faculty/planners for this activity has a conflict of interest, and there is no use of unlabeled or investigative pharmaceutical products or medical devices. No images have been falsified or manipulated to misrepresent treatment outcomes.The educational objectives, content, and selection of educational methods and instructors are conducted independent of any commercial entity.

Concerns or complaints about this course may be directed to IHS CDE Coordinator or to ADA CERP (


This course is for Dental Chiefs, Area Dental Officers and HQ Personnel. Completion of Concepts of Service Unit Management II or Concepts for ADO’s and HQ Personnel is required except as approved by instructors.

Tuition Payment Information:

Please Make Checks Payable to: USET, Inc.

c/o Tammy Fowler

711 Stewarts Ferry Pike

Nashville, TN 37214

Tuition Policy:

Tuition must be paid in full 8 weeks prior to the start date of any course. Request for refunds must be received in writing at least two weeks before the course begins. For each refund request, there will be an administrative charge of $100. No refunds will be made to registrants who fail to attend a course. If IHS CDE program cancels a course, then 100% of the tuition will be refunded.