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Accessibility statement

The Indian Health Service shall ensure that individuals with disabilities who are Federal employees have access to and use of information and data that is comparable to the access to and use of information and data by Federal employees who are not individuals with disabilities; and individuals with disabilities who are members of the public seeking information or services from a Federal department or agency have access to and use of information and data that is comparable to the access to and use of information and data by such members of the public who are not individuals with disabilities.

The Indian Health Service strives to make accessible to everyone. We work to make our website accessible to people with visual, auditory, motor, and cognitive disabilities. Accessibility is an ongoing effort, and we seek solutions to improve our site by providing regular training for the employees creating our documents, writing our content, and building the functionality of our website.

The authoritative source for our accessibility statement is: HHS Accessibility & Section 508 |

Our accessibility standards

We design our web pages to meet or exceed the Section 508 standards, which are the technical requirements that ensure we’re complying with federal Section 508 law. We also conform to the World Wide Web Consortium (W3C, the web's governing body) and their Web Content Accessibility Guidelines (WCAG) 2.1, which can be found on the W3C website. We meet Level AA standards, which means our content is accessible to most people in most circumstances.

Accessibility help, feedback, and formal complaints

Fill out the form below with questions, comments, or complaints about the accessibility of Complaints will be handled by the agency’s Diversity Management and Equal Employment Opportunity Staff and Section 508 office.

Additionally, you can submit complaints at the department level: HHS Policy for Section 508 Complaint Resolutions

Reasonable accommodations

Individuals requiring a reasonable accommodation may access information on that process here:

Reasonable Accommodation | Diversity Management and Equal Employment Opportunity Staff (

Additionally: Office of Equal Employment Opportunity, Diversity & Inclusion |

Agency policy on digital accessibility and helpful links

HHS Accessibility & Section 508 |
Section 508: Accessibility at IHS | IT governance and Policy
Accessibility Conformance Checklists |

OpDiv Representatives

Per policy, the OpDiv Section 508 Program Managers (PMs) are designated by the OpDiv Chief Information Officer (CIO). The HHS Section 508 Program Director is selected by the department CIO. A list of all HHS OpDiv Section 508 PMs is below.



Contact Information

Administration for Children & Families  (ACF)  

Janean Chambers

Administration for Community Living (ACL)

Steven Verber

Agency for Healthcare Research & Quality (AHRQ)

Amy Ngan

Administration for Strategic Preparedness and Response (ASPR

Albely Sajneen

Centers for Disease Control & Prevention (CDC)

Mark Urban

Centers for Medicare & Medicaid Services (CMS)

Aaron Allen st

Food and Drug Administration (FDA)

Heather Chafin

Department of Health and Human Services (HHS)

Kate Sweeney

Health Resources & Services Administration (HRSA)

Lauren Taylor

Indian Health Services (IHS)

Kevin Fulbright

National Institutes for Health (NIH)

Haileselassie, Antonio

Office of the Secretary (OS)

Cammie Truesdell

Substance Abuse & Mental Health Services Administration (SAMHSA)

Alex Karakcheyev

Federal relay services

VRI (Video Remote Interpreting) - A Reasonable Accommodation for the Deaf, Late Deafened and Hard-of-Hearing

Although once groundbreaking technology, TTY's are now considered to be outmoded. The Indian Health Service has therefore replaced the obsolete TTY technology with the Federal Video Remote Interpreting Service, which is now available. More information can be found at: Federal Relay Services | Diversity Management and Equal Employment Opportunity Staff (

Content last reviewed May