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2022 Catalog: General Courses

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DE0423: IHS Monthly EDR Series: Update on IHS DXE EDR Upgrades [Recorded Webinar]

Date: 10/01/2021 - 9/30/2022
Course Status: Completed
Facility: Online
Location: Online
Instructor: Vonda Walker
Director: Joel Knutson
Level: Basic
Audience: Support Staff, Dentists, Hygienists, Assistants
Quota: 1 - 250 students
Tuition: $0.00
Hours: 1.00 (Total CDE); 1.00 (DANB Non-Clinical); 1.00 (AGD - 550)
Joint Sponsorship: No
Lecture icon Question and Answer icon Video icon

This Webinar will present an update on the Dentrix Enterprise upgrade process - including explanations for funding support by the IHS EDR Contract and required forms, information on annual support agreements and 2021 CDT updates.

Presenter: Vonda Walker

Vonda has been involved in the healthcare industry for over 15 years. Her experience has been primarily on the technical side but has also collaborated with healthcare providers, internal subject matter experts, project development and various stakeholders in healthcare industries across the continuum. Vonda joined Leidos nearly a year ago serving as an electronic dental record implementation Site Manager overseeing the EDR Implementation process for the IHS Dentrix Enterprise Program.? In prior roles, Vonda has worked as a Technical Instructor, Educational Consultant, and Solutions Consultant for other vendors. All roles were client facing and involved training and instructor-led web-based courses. She is a professional speaker and received her Competent Communicator and later the Bronze Communicator from Toastmasters International in 2018.


1.   The Upgrade Process
a.   Steps and requirements
b.   Main contacts
c.   Process Time
2.   2021 CDT Update Process
3.   Templates and Scripts for Clinical Notes
a.   How to obtain them
b.   Brief overview of how they will work in your system
4.   Annual Support Agreements
a.   Annual Support agreements between HSO and IHS
5.   Review of the BAA and EULA Agreements
a.   A review of each agreement
i.   Why they are necessary
ii.   BAA covered HIPAA Policies.

Learning Objectives:

Upon completion of this webinar, participants will be able to:
1. Understand the differences between upgrading from 8.0.5 to 11.0.20 and 8.0.96 to 11.0.20
2. Understand the differences in forms/information required for upgrading from 8.0.5 to 11.0.20 and 8.0.96 to 11.0.20
3. Name at least 3 new codes for CDT 2021

Speaker / Presenter:

Vonda Walker — For follow-up questions, please contact the speaker at

Disclosure Policy:

It is the policy of the Indian Health Service, Division of Oral Health, that faculty/planners disclose any financial or other relationships with commercial companies whose products may be discussed in the educational activity. The Indian Health Service, Division of Oral Health, also requires that faculty disclose any unlabeled or investigative use of pharmaceutical products and medical devices. Images that have been falsified or manipulated to misrepresent treatment outcomes are prohibited.

None of the faculty/planners for this activity has a conflict of interest, and there is no use of unlabeled or investigative pharmaceutical products or medical devices. No images have been falsified or manipulated to misrepresent treatment outcomes.The educational objectives, content, and selection of educational methods and instructors are conducted independent of any commercial entity.

The IHS Division of Oral Health is an ADA CERP Recognized Provider

The IHS Division of Oral Health is an accredited sponsor of continuing education under the American Dental Association Continuing Education Recognition Program (CERP). ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the IHS at IHS CDE Coordinator or to the Commission for Continuing Education Provider Recognition at


Participants should be end users of the IHS Electronic Dental Record.

Tuition Payment Information:

Please Make Checks Payable to: Indian Health Service.

Tuition Policy:

Tuition must be paid in full 8 weeks prior to the start date of any course. Request for refunds must be received in writing at least two weeks before the course begins. For each refund request, there will be an administrative charge of $100. No refunds will be made to registrants who fail to attend a course. If IHS CDE program cancels a course, then 100% of the tuition will be refunded.