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2023 Catalog: All Courses

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DE0520: IHS Monthly EDR Series: Dentrix Enterprise Version 11.0.2 Upgrade Process and New Features [Recorded Webinar]

Date: 10/01/2022 - 9/30/2023
Course Status: Completed
Facility: Online
Location: Online
Instructor: Janice Chipolla
Director: Joel Knutson
Level: Basic
Audience: Support Staff, Hygienists, Assistants, Dentists
Quota: 1 - 250 students
Tuition: $0.00
Hours: 1.00 (Total CDE); 1.00 (DANB Non-Clinical); 1.00 (AGD - 550)
Joint Sponsorship: No
Lecture icon Question and Answer icon Video icon

Join this webinar for an overview of the Upgrade Process and the New Features of EDR Version 11.0.2. This version’s new Document Center Audit and Document List HIM QA reports, incorporation of the OHS Metric into the More Information window and the new setup process for electronic consent forms within Dentrix Enterprise will also be reviewed.

Presenter: Janice Chipolla
Janice has been a Dentrix Enterprise Certified Trainer for over 23 years.? She is also the Implementation Training Specialist for Enterprise Clients assisting with conversions, database design, and validating converted data.? Not only is Janice an experienced trainer, she is also a highly sought out speaker for our user conferences such as Business of Dentistry.? Janice has been the recipient of the Trainer of The Year award three times in her career for her outstanding performance as a certified trainer.?

•   Review the new and updated features being released in EDR Version 11.0.02 including:
o   Signature Manager Update,
o   Creating Family Alerts,
o   Entering Chart Notes,
o   Display of Patient Age and Birthdate in the Appointment Book,
o   DXOne Reporting Enhancement,
o   C-CDA, [HL7 Consolidated Clinical Document Architecture]
?   Continuity of Care Record [CCR]
?   Continuity of Care Document [CCD]
o   Setup of Patient Education Links
•   Review the IHS initiatives for the development of the new features in Dentrix Enterprise version 11.0.02
•   Review the Dentrix Enterprise Document Center HIM QA Reports
o   Review the process to audit and generate a QA report using the Document Center Audit Report
o   Understand how to generate and review the Document Center - Document List Report which displays a list of documents that were acquired within a specified date range
•   Review the Oral Health Status Metric in the More Information Window
o   View the OHS Classification in More Information
o   Analyze graphical OHS data based on OHS Scores, patient age, patient health and other available data points
•   Review the Dentrix Enterprise electronic consent form modifications
o   Setup for electronic consent forms in Dentrix Enterprise
o   Accessing the completed electronic consent forms
•   Provide an Overview of the Upgrade Process
o   Hardware/Networking and Software Installation – Tech Central Self-Evaluation
?   Test Environment
?   Live Environment
o   Training Needs – Based on new version features along with other features ready to utilize. Self-Evaluation to determine type [remote or onsite] of training and number of training hours needed.

Learning Objectives:

Upon completion of this webinar, participants will be able to:
1.   List 3 new or updated features in IHS Dentrix EDR version 11.0.20
2.   List the three signatures [provider, patient, and witness] that are now included in the new patient consent form
3.   Understand key components of the IHS Dentrix EDR upgrade process

Speaker / Presenter:

Janice Chipolla — For follow-up questions, please contact the speaker at

Disclosure Policy:

It is the policy of the Indian Health Service, Division of Oral Health, that faculty/planners disclose any financial or other relationships with commercial companies whose products may be discussed in the educational activity. The Indian Health Service, Division of Oral Health, also requires that faculty disclose any unlabeled or investigative use of pharmaceutical products and medical devices. Images that have been falsified or manipulated to misrepresent treatment outcomes are prohibited.

None of the faculty/planners for this activity has a conflict of interest, and there is no use of unlabeled or investigative pharmaceutical products or medical devices. No images have been falsified or manipulated to misrepresent treatment outcomes.The educational objectives, content, and selection of educational methods and instructors are conducted independent of any commercial entity.

The IHS Division of Oral Health is an ADA CERP Recognized Provider

The IHS Division of Oral Health is an accredited sponsor of continuing education under the American Dental Association Continuing Education Recognition Program (CERP). ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the IHS at IHS CDE Coordinator or to the Commission for Continuing Education Provider Recognition at


Participants should be end users of the IHS Electronic Dental Record.

Tuition Payment Information:

Please Make Checks Payable to: Indian Health Service.

Tuition Policy:

Tuition must be paid in full 8 weeks prior to the start date of any course. Request for refunds must be received in writing at least two weeks before the course begins. For each refund request, there will be an administrative charge of $100. No refunds will be made to registrants who fail to attend a course. If IHS CDE program cancels a course, then 100% of the tuition will be refunded.