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U.S. Department of Health and Human Services
National Supply Service Center

LINK - Ordering System

LINK is the ordering system customized for all customers of the NSSC. The name reflects the NSSC’s mission to serve as the critical link in delivering essential supplies and resources to I/T/U health programs.

LINK signifies our commitment to strengthening operations, supporting caregivers, and ensuring communities have what they need to thrive. LINK aligns with the NSSC’s vision to provide dependable, modern tools that promote efficiency, accountability, and seamless service across Indian Country.

Indian Health Service LINK National Supply Service Center Emblem.Safe - Safety is non-negotiable in both our products and our practices. From the care delivered in facilities to the supplies we distribute, maintaining the highest safety standards builds trust and protects the health of Native communities.Timely - Timeliness is essential to meeting the urgent and evolving needs of those we serve. A streamlined, efficient supply chain fueled by LINK ensures critical health care products and services reach facilities without delay, reinforcing reliability and readiness in every response. Collaborative- Collaboration drives meaningful partnerships within our teams and across Indian Country. By working together, we strengthen our supply chain and health care systems, ensuring integrated, culturally respectful, and community-focused service delivery.
Capabilities and Benefits
  • Real-Time Inventory Visibility
    Gain instant access to up-to-date supply levels across all facilities, supporting faster, data-driven decisions for procurement and distribution.
  • Integrated Logistics & Cold Chain Tracking
    Monitor shipments and temperature-sensitive materials from order to delivery, ensuring product integrity and compliance throughout the supply chain.
  • Automated Financial Management & Invoicing
    Streamline purchasing and payment processes with built-in automation for approvals, cost tracking, and financial reporting.
  • Direct Communication & Customer Support
    Connect directly with specialists and support staff from the NSSC, using integrated messaging and service request tools within the LINK platform.
  • Analytics Dashboards & Forecasting Tools
    Use dynamic reports and predictive analytics to identify trends, improve planning, and strengthen supply chain resilience.
Accessing LINK