EDR Frequently Asked Questions (FAQs)
- How will EDR benefit me and what are the implications of implementing EDR?
- Is the EDR part of EHR?
- How much does EDR cost?
- How do I get the EDR?
- Can my site use its own funds to purchase EDR and expedite implementation?
- What do I need to implement the EDR in terms of
- How do I apply to be considered for EDR Implementation?
- How long does it take from the time I apply to the time the EDR is implemented?
- Does it matter if my site has RPMS installed?
- Does it matter if my site is IHS Federal or Tribal?
- How much will the software slow us down?
- How should I schedule patients during the initial implementation?
- What do we do if some of our staff don't want to use the software or don't seem to "get it"?
- What happens to my dental data when I get EDR?
- Can I bill third parties using the EDR?
- What digitial radiography hardware is compatible with the EDR?
- If my site has already purchased Dentrix or Dentrix Enterprise and wants to add the IHS certified interfaces with RPMS, what is the process and how much does it cost?
- Who do I ask if I have questions or problems?
- How is the product supported?
- Is someone in IHS already an expert in the software and shortcuts?
- How do we get updates when codes change?
- How can I access patient information when the entire system goes down?
- What do I do when the entire system goes down?
- What do we need for Training Facility/Resources? (Room, # of Computers, LCD Projector)
- Does everyone have to be trained or can we train part of our staff and have them train the rest?
- How long does the training take?
- Do we have to shut down the entire clinic down to do the training?
- What do we do if some of our staff aren't computer literate?
- Do we have to have computers in all of our operatories?
- Do we have to have 2 monitors per operatory?
- Can someone go in and change someone else's entry?
- Can all staff see all data entered?
- Do I have to use my password each time I use the software?
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