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2017 Catalog: All Courses

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DD0033: Leadership Course: ADO/Chiefs Series - Clinical Efficiency & Effectiveness

Date: 5/02/2017 - 5/02/2017
Course Status: Completed
Facility: Online
Location: Online
Instructor: Timothy Ricks
Director: Timothy Ricks
Level: Basic
Audience: Dentists, Hygienists
Quota: 3 - 25 students
Tuition: $0.00
Hours: 1.00 (Total CDE); 1.00 (AGD - 550)
Joint Sponsorship: No
Lecture icon Question and Answer icon Discussion icon

This course is part of the ADO/Dental Chiefs/Dental Directors ongoing webinar series designed to provide Area Dental Officers and dental managers with both practical information and leadership information to help them do their jobs better.

This webinar will be available live on May 2, 2017 from 3-4 Eastern Time. Information on this webinar will be sent out via the IHS Dental Chiefs Listserv. The session will be recorded, and a recorded link will be send out via the IHS Dental Chiefs Listserv 2-5 days after the course.

The webinar will provide definitions of efficiency and effectiveness and describe in detail the 20 IHS clinical efficiency and effectiveness indicators and how they apply to a clinical and public health setting.

Learning Objectives:

Upon completion of this course, participants will be able to:

1. List at least 5 of the IHS clinical productivity, efficiency and effectiveness standards;
2. Identify at least two best practices related to improving access to care; and
3. Discuss the balance between assessing quality of care and maximizing third party collections.

Speaker / Presenter:

Timothy Ricks — Director, Office of Public Health and Area Dental Officer For follow-up questions, please contact the speaker at

Disclosure Policy:

It is the policy of the Indian Health Service, Division of Oral Health, that faculty/planners disclose any financial or other relationships with commercial companies whose products may be discussed in the educational activity. The Indian Health Service, Division of Oral Health, also requires that faculty disclose any unlabeled or investigative use of pharmaceutical products and medical devices. Images that have been falsified or manipulated to misrepresent treatment outcomes are prohibited.

None of the faculty/planners for this activity has a conflict of interest, and there is no use of unlabeled or investigative pharmaceutical products or medical devices. No images have been falsified or manipulated to misrepresent treatment outcomes.The educational objectives, content, and selection of educational methods and instructors are conducted independent of any commercial entity.

The IHS Division of Oral Health is an ADA CERP Recognized Provider

The IHS Division of Oral Health is an accredited sponsor of continuing education under the American Dental Association Continuing Education Recognition Program (CERP). ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the IHS at IHS CDE Coordinator or to the Commission for Continuing Education Provider Recognition at



Tuition Payment Information:

No tuition required

Tuition Policy:

Tuition must be paid in full 8 weeks prior to the start date of any course. Request for refunds must be received in writing at least two weeks before the course begins. For each refund request, there will be an administrative charge of $100. No refunds will be made to registrants who fail to attend a course. If IHS CDE program cancels a course, then 100% of the tuition will be refunded.