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2022 Catalog: All Courses

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DE0416: IHS Monthly EDR Series: In-Depth Review of Dentrix Enterprise Version 11.0.2 HIM QA Document Center Audit Feature [Recorded Webinar]

Date: 10/01/2021 - 9/30/2022
Course Status: Completed
Facility: Online
Location: Online
Instructor: Janice Chipolla
Director: Joel Knutson
Level: Basic
Audience: Support Staff, Dentists, Hygienists, Assistants
Quota: 1 - 250 students
Tuition: $0.00
Hours: 1.00 (Total CDE); 1.00 (DANB Non-Clinical); 1.00 (AGD - 550)
Joint Sponsorship: No
Lecture icon Question and Answer icon Video icon

Janice Chipolla presents a ‘deep dive’ into the process for QA review of documents scanned into the Dentrix Document Center. This function in Dentrix is designed to be done as an electronic process allowing the final assessment to be saved within the Dentrix system. The final audit report can also be printed for filing with other HIM Quality Assessment review documents.

The Dentrix Document Center Quality Assessment [QA] review must be completed and properly documented to ensure the Dentrix Document Center meets current IHS Health Information Management [HIM] requirements for ‘certification’ of the Dentrix Document Center as a trusted database allowing disposal of original [paper copy] documents. This webinar will demonstrate the Dentrix log-in process; the administrative rights required for access to Dentrix and the Document Center, the typical types of document QA errors, single level review and /or multiple levels of review including a third level review when this is indicated. The intended audience for this presentation is IHS HIM personnel and any dental clinic staff members that will be doing this QA review.

Presenter: Janice Chipolla
Janice has been a Dentrix Enterprise Certified Trainer for over 23 years.? She is also the Implementation Training Specialist for Enterprise Clients assisting with conversions, database design, and validating converted data.? Not only is Janice an experienced trainer, she is also a highly sought out speaker for our user conferences such as Business of Dentistry.? Janice has been the recipient of the Trainer of The Year award three times in her career for her outstanding performance as a certified trainer.

•   Dentrix Enterprise setup to configure use definitions and access to the Document Center Audit Utility Access Rights role for the HIM QA
o   Understand the Dentrix Enterprise Security Rights setup, including the password security right required to access the Document Center Audit Utility
o   Identify the recommended Document Center definition naming conventions for Document Type Templates and Document Errors
•   Dentrix Enterprise login process and basic navigation for HIM QA or other non-dental staff
o   Review the process to access Dentrix Enterprise
o   Identify features within Dentrix Enterprise that non-dental staff need to access
•   Review the features of the new Document Center Audit Documents Utility
o   Understand the Document List Report, filters and data provided on the report
o   Review the process to audit and generate a QA report using the Document Center Audit Documents Utility
o   Examine the criteria available to use in producing the report [user that audited the document, date range, error type, etc.]

Learning Objectives:

Upon completion of this webinar, participants will be able to:
1.   Identify the recommended Dentrix Enterprise security rights and security rights group name to assign HIM QA auditors.
2.   List the names of the 3 report tabs in the Dentrix Enterprise Document Center Audit Documents utility.
3.   Identify 2 report filters available within the Dentrix Enterprise Document Center Audit utility, and explain how these filters are used when generating the document audit reports.

Speaker / Presenter:

Janice Chipolla — For follow-up questions, please contact the speaker at

Disclosure Policy:

It is the policy of the Indian Health Service, Division of Oral Health, that faculty/planners disclose any financial or other relationships with commercial companies whose products may be discussed in the educational activity. The Indian Health Service, Division of Oral Health, also requires that faculty disclose any unlabeled or investigative use of pharmaceutical products and medical devices. Images that have been falsified or manipulated to misrepresent treatment outcomes are prohibited.

None of the faculty/planners for this activity has a conflict of interest, and there is no use of unlabeled or investigative pharmaceutical products or medical devices. No images have been falsified or manipulated to misrepresent treatment outcomes.The educational objectives, content, and selection of educational methods and instructors are conducted independent of any commercial entity.

The IHS Division of Oral Health is an ADA CERP Recognized Provider

The IHS Division of Oral Health is an accredited sponsor of continuing education under the American Dental Association Continuing Education Recognition Program (CERP). ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the IHS at IHS CDE Coordinator or to the Commission for Continuing Education Provider Recognition at


Participants should be end users of the IHS Electronic Dental Record.

Tuition Payment Information:

Please Make Checks Payable to: Indian Health Service.

Tuition Policy:

Tuition must be paid in full 8 weeks prior to the start date of any course. Request for refunds must be received in writing at least two weeks before the course begins. For each refund request, there will be an administrative charge of $100. No refunds will be made to registrants who fail to attend a course. If IHS CDE program cancels a course, then 100% of the tuition will be refunded.