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2022 Catalog: All Courses

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DE0434: IHS Monthly EDR Series: Managing Continuing Care in Dentrix Enterprise [Recorded Webinar]

Date: 10/01/2021 - 9/30/2022
Course Status: Completed
Facility: Online
Location: Online
Instructor: Renee Gilbert
Director: Joel Knutson
Level: Basic
Audience: Support Staff, Dentists, Hygienists, Assistants
Quota: 1 - 250 students
Tuition: $0.00
Hours: 1.00 (Total CDE); 1.00 (DANB Non-Clinical); 1.00 (AGD - 550)
Joint Sponsorship: No
Lecture icon Question and Answer icon Video icon

Join this webinar for an in-depth review of the Continuing Care system in Dentrix Enterprise. The course will offer insight of the Continuing Care system setup and use on both the clinic level as well as on the individual patient level. Continuing Care report generation will also be covered in this webinar.

Presenter: Renee` Gilbert

Renee’ has devoted over 35 years to the Dental Industry. Her career began as a Chairside Assistant before moving to Administration, Management, and Consulting. She has been a Dentrix Trainer since 2012, Certified for IHS, Dentrix Enterprise Commercial and Dentrix Core, Renee’ is known for her personal approach and passion for all things Dental.


1.   Review of the Dentrix Enterprise Continuing Care module
a.   Creating a Continuing Care entry
2.   Updating a patient’s Continuing Care plan
a.   How to create and review a patient’s Continuing Care Plan
3.   Generating Continuing Care reports from the Clinic view
a.   How to generate contact with the patient to schedule a Continuing Care appointment
b.   How to use the Continuing Care reports to manage the clinic’s recall system

Learning Objectives:

Upon completion of this webinar, participants will be able to:
1.   Understanding key components of the Continuing Care System and how they tie into the clinic’s daily work flows
2.   Maintaining a Patient’s Continuing Care system and Appointments
3.   Efficiently generating Continuing Care Reports

Speaker / Presenter:

Renee Gilbert — For follow-up questions, please contact the speaker at

Disclosure Policy:

It is the policy of the Indian Health Service, Division of Oral Health, that faculty/planners disclose any financial or other relationships with commercial companies whose products may be discussed in the educational activity. The Indian Health Service, Division of Oral Health, also requires that faculty disclose any unlabeled or investigative use of pharmaceutical products and medical devices. Images that have been falsified or manipulated to misrepresent treatment outcomes are prohibited.

None of the faculty/planners for this activity has a conflict of interest, and there is no use of unlabeled or investigative pharmaceutical products or medical devices. No images have been falsified or manipulated to misrepresent treatment outcomes.The educational objectives, content, and selection of educational methods and instructors are conducted independent of any commercial entity.

The IHS Division of Oral Health is an ADA CERP Recognized Provider

The IHS Division of Oral Health is an accredited sponsor of continuing education under the American Dental Association Continuing Education Recognition Program (CERP). ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the IHS at IHS CDE Coordinator or to the Commission for Continuing Education Provider Recognition at


Participants should be end users of the IHS Electronic Dental Record.

Tuition Payment Information:

Please Make Checks Payable to: Indian Health Service.

Tuition Policy:

Tuition must be paid in full 8 weeks prior to the start date of any course. Request for refunds must be received in writing at least two weeks before the course begins. For each refund request, there will be an administrative charge of $100. No refunds will be made to registrants who fail to attend a course. If IHS CDE program cancels a course, then 100% of the tuition will be refunded.