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2025 Catalog: All Courses

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DE0730: IHS EDR Upgrade Training: Revenue Cycle Management Workflows

 
Date: 12/20/2022 - 9/30/2025
Course Status: Available
Facility: EDR Upgrade Site
Location:
Director: Joel Knutson
Level: Advanced
Audience: Dentists, Hygienists, Assistants, Support Staff
Quota: 1 - 100 students
Tuition: $0.00
Hours: 3.00 (Total CDE); 3.00 (DANB Non-Clinical); 3.00 (AGD - 550)
Joint Sponsorship: No
Lecture icon Question and Answer icon Hands on icon Discussion icon
Summary:

This course reviews the Dentrix Enterprise Ledger workflows, from general navigation to management of patient balances using new features and tools in Dentrix Enterprise. This course highlights the workflows for insurance payment entry and claim management to support revenue cycle management in Dentrix Enterprise [DXE].

Learning Objectives:

1. Explain the purpose of the batch insurance payment window.
2. List two [2] daily insurance claims reports.
3. List two [2] ways to enter a payment into the Dentrix Enterprise [DXE] Ledger.


Speaker / Presenter:

Joel Knutson — Dental Informatics and Project Manager for the IHS Electronic Dental Record For follow-up questions, please contact the speaker at joel.knutson@ihs.gov.

Damon Pope — Deputy Project Manager for the IHS Electronic Dental Record IHS DOH National Infection Control Consultant For follow-up questions, please contact the speaker at damon.pope@ihs.gov.

The speaker has no conflicts of interest to report.

Disclosure Policy:

It is the policy of the Indian Health Service, Division of Oral Health, that faculty/planners disclose any financial or other relationships with commercial companies whose products may be discussed in the educational activity. The Indian Health Service, Division of Oral Health, also requires that faculty disclose any unlabeled or investigative use of pharmaceutical products and medical devices. Images that have been falsified or manipulated to misrepresent treatment outcomes are prohibited.

None of the faculty/planners for this activity has a conflict of interest, and there is no use of unlabeled or investigative pharmaceutical products or medical devices. No images have been falsified or manipulated to misrepresent treatment outcomes.The educational objectives, content, and selection of educational methods and instructors are conducted independent of any commercial entity.

Accreditation:
The IHS Division of Oral Health is an ADA CERP Recognized Provider

The IHS Division of Oral Health is an accredited sponsor of continuing education under the American Dental Association Continuing Education Recognition Program (CERP). ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the IHS at IHS CDE Coordinator or to the Commission for Continuing Education Provider Recognition at CCEPR.ada.org

Prerequisites:

Course is available only while undergoing EDR upgrades.

Tuition Payment Information:

Please Make Checks Payable to: Indian Health Service.

Tuition Policy:

Tuition must be paid in full 8 weeks prior to the start date of any course. Request for refunds must be received in writing at least two weeks before the course begins. For each refund request, there will be an administrative charge of $100. No refunds will be made to registrants who fail to attend a course. If IHS CDE program cancels a course, then 100% of the tuition will be refunded.