Skip to site content

Frequently Asked Questions

A computer mouse.

Q. Why use TeleBehavioral Health (TBH) services?

A. TBH allows us to provide services that are not available locally or would require patient travel for access.

Q. How is TBH different than an in-person appointment?

A. You will see the provider on a video screen, not in person, but the treatment will be the same as if they were there.

Q. Is it confidential and private?

A. Yes. The session will be held in a private office and the connection is encrypted.

Q. Will the TBH provider have my medical record?

A. Yes. TBH providers have access to your Electronic Health Record. They will review your record and write prescriptions in your record.

For more information regarding TeleBehavioral Health within IHS please contact IHS Telehealth Support.