Trauma Informed Care: Non-Provider Series Part 2 Quiz

1. Historical trauma is most accurately defined as

a) Cumulative emotional and psychological wounding over the lifespan and across generations emanating from massive group trauma
b) Reaction to events that are physically or emotionally harmful or threatening
c) A constellation of features in response to massive group trauma
d) Trauma that affects an individual's emotional, spiritual or physical well being

2. A new patient in a healthcare clinic complains about the intake process, refuses to answer the receptionist’s questions, and demands to speak with the doctor. Of the following, the receptionist’s response most in keeping with trauma informed care is to:

a) Recognize that this patient may have experienced trauma, and contact her supervisor to speak with the patient and arrange for the nurse to see him quickly
b) Call security to escort the patient out of the building
c) Tell the patient that his behavior is unacceptable and he needs to complete the intake before he can see the doctor
d) Offer the patient an appointment with behavioral health

3. In working with American Indian/Alaska Native veterans the following is/are common issues:

a) Many veterans are removed from the traditional healing practices of the people
b) Many veterans feel reluctant to reach out to others for help
c) The "art of war" has changed, military experience is different than traditional Native ways of warfare
d) All of the above

4. Self-care includes all of the following except

a) Creating a daily schedule with breaks
b) Connecting to others throughout the work day
c) Taking on additional tasks without asking for support
d) Utilizing Native practices for soothing and calming

5. Collaboration is a domain of trauma informed care. It includes all of the following except

a) Staff works as a team on agency goals
b) Supervisors, staff and patients provide feedback on care
c) Administration works in a top down approach
d) Include peers in support services