Director's Award
Purpose
This award recognizes service that has significantly advanced the IHS mission and vision through work focused on the goals and objectives in the IHS Strategic Plan: Access, Quality, and Management and Operations:
- To ensure that comprehensive, culturally appropriate personal and public health services are available and accessible to American Indian and Alaska Native people
- To promote excellence and quality through innovation of the Indian health system into an optimally performing organization
- To strengthen IHS program management and operations
Eligibility:
All IHS employees or teams of employees, including Tribal employees and contractors. Teams may consist of employees from the same organization or from a number of different organizations.
Criteria:
- Exceptional initiative and leadership in carrying out projects to improve the quality of care and the service delivery processes to improve patient experience
- Innovative efforts to solve problems/address issues
- Unusual acts of competence, compassion, or heroism
- Outstanding contributions to a committee or task force addressing IHS-wide policies, procedures, or operations
- Outstanding efforts in applying technical or clerical support skills to accomplish the IHS mission
- Displays of management ability, proficiency, and customer service performed in such a manner that the employee and/or team performed significantly above those with similar duties, and that the results of these efforts were distinctly beneficial to the Agency
- In all cases, performance should clearly exceed expectations
