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U.S. Department of Health and Human Services
Nashville Area

Mashpee Wampanoag Health Service Unit

483B Great Neck Rd. S
Mashpee, MA 02649

(508) 477-6967

Masphpee staff

Masphpee staff

MISSION STATEMENT

The mission of the Indian Health Service is to raise the physical, mental, social, and spiritual health of American Indians and Alaska natives to the highest level.

HOURS OF OPERATION

Mashpee Wampanoag Health Service Unit (MWHSU) Clinic is open:
Monday through Friday 8:00am to 4:30pm.

Contact Information:
(508) 477-6967
After Hours / Nurse Triage: 855-216-3638
If you are experiencing a medical emergency – CALL 911

MWHSU Dental Office is open Monday through Friday 8:00am to 4:30pm

Note: Wednesday mornings are designated for staff meetings and trainings.

FEDERAL HOLIDAY CLOSINGS

The MSU is closed on all Federal holidays including:
  • New Year's Day
  • Martin Luther King's Birthday
  • President's Day
  • Memorial Day
  • Fourth of July
  • Labor Day
  • Columbus Day
  • Veteran's Day
  • Thanksgiving Day
  • Christmas Day
  • Juneteenth

INCLEMENT WEATHER

The Service Unit will be closed if snow or ice makes driving conditions unsafe. A message will be available on the clinic phone system in cases of closure due to weather.

SCHEDULING AN APPOINTMENT

Patients are seen at the clinic by appointment. Same day sick visits are offered, but have limited availability. We recommend you call in advance to schedule appointments. Follow-up appointments are scheduled as needed. Plan to arrive 15 minutes early to check-in at the patient registration office.

Walk-ins are welcome. However, you must understand that scheduled appointments are seen first, unless it is an emergency. You may call for a same day appointment if you are not feeling well.

Arrivals beyond 10 minutes of their scheduled appointment time, may be rescheduled contingent on the daily schedule availability.

We ask that you call to cancel any appointment at least 24 hours in advance. This will allow for accommodation of patients in need of an appointment.

We ask that you bring the following to every visit:

  1. All medications or a medication list including over the counter medications
  2. Insurance cards, medical, dental, vision, prescription
  3. Third party liability insurance documentation for injuries resulting from place of employment, motor vehicle accidents, falls, etc.

ELIGIBILITY for PURCHASED AND REFERRED CARE (PRC)

The MWHSU has limited funding available to pay for health care services that are not provided on-site. A service that is received off-site and paid for by the MWHSU is called Purchased and Referred Care (previously known as Contract Health Services).

The MWHSU may pay for PRC provided:

  • You are eligible as defined by Federal Regulations (CFR), at Title 42, Section 136.21 through 136.25, and Indian Health Services, Part 2, Chapter 3
  • The care is not available at the MWHSU
  • The care is within the Priority Level being covered by the MWHSU (see priority section on page 12)
  • Emergency /Urgent care visit information must be provided to the Nurse within 72 hours of the visit, Elders have 30 days to report the visit.
  • Because funding for Purchased and Referred Care is limited, the MWHSU goes by the Indian Health Services Priority System to define levels of health care.
  • To receive PRC, a referral must be made by a MWHSU provider.
  • A referral does not necessarily mean the services will be paid for by MWHSU.
  • After the referral is placed by your provider, the PRC Committee will decide the Priority Level of care based on the approved priority system. The referral will be reviewed by the PRC Committee for approval, deferral, or denial. If the care is not within a priority being covered, the referral will be deferred. If deferred or denied, the patient will be notified and will be responsible for the payment with the right to appeal.

HEALTH PROGRAM DESCRIPTION

Our goal is to provide quality health care to members of the (MWHSU) Mashpee Wampanoag Health Service Unit community and other eligible tribal members. The MWHSU is funded through federal appropriations. A wide range of services are available including: Family medical care, dental care, community health education, health promotion and disease prevention, diabetes control and prevention, and mental health counseling, there may be room for new programs, based on income of the Service Unit. All of the services provided at the MWHSU are provided at no out-of-pocket expense to you. Insurance companies, Medicaid (Mass Health), Medicare and other Third-party payors are billed for services at the facility. This is done to assist in continuing the operation of the service unit and to help provide a wider range of services to you.

Current elements of the health program include:

  • Family Practice services
  • Diabetes program
  • Behavioral health services
  • Smoking cessation
  • Dental services
  • Pharmacy program
  • Community health

MEDICAL SERVICES

A wide range of medical services are provided at the MWHSU by qualified medical personnel.

Medical services provided include but are not limited to:

  • Health Education
  • Chronic Disease Screening and Management
  • High blood pressure (hypertension) monitoring
  • Diabetes detection and control
  • Other chronic conditions
  • Acute Sick Visits - Fever - Pain - Infections
  • Annual Physicals
  • Women's Wellness (Routine Gynecology Services)
  • Pap smears - Internal examinations
  • Breast exams
  • Birth control
  • Well Child Check-Ups - School Physicals & Sports Physicals
  • Tobacco Screening & Cessation
  • Behavioral Health Counseling
  • Depression screening & counseling
  • Domestic violence screening & counseling
  • Substance abuse screening & counseling
  • Lab Services
  • HIV, Strep, Glucose, Cholesterol, Occult Blood, Urine, and Pregnancy Test on-site
  • Cholesterol screening
  • Other labs drawn upon provider request
  • Sexually Transmitted Disease Testing and Treatment
  • On-site confidential HIV Testing and counseling
  • Immunizations for All Ages
  • Immunization tracking and administration
  • Vaccines: Adult Tetanus, Flu, COVID and Routine childhood immunizations
  • TB Testing
  • EKG Testing
  • Case Management

DIABETES PROGRAM

The purpose of the Diabetes Program at the Mashpee Wampanoag Health Service Unit is to give you the power to control your diabetes. We can help you with:

  • How to control your blood sugar to feel better now and in the future
  • Classes in diabetes, just for you (both group and 1 on 1 setting)
  • How to test your blood sugar and use the results
  • How to make healthy food choices to control your blood sugar
  • How to make exercise a part of your life
  • What diabetes medications may be best for you
  • How to take charge of your health
  • Creating a support network with our diabetes support group meetings

PHARMACY PROGRAM

The staff of the MWHSU understands the financial burden of prescription medications. In conjunction with local pharmacies, MWHSU provides medication coverage through Referred and Purchased Care (providing you have meet eligibility requirements and funding permits) at no cost to you. For those with private prescription insurance, Referred and Purchased Care covers the cost of your co-payment for medications. The Pharmacy Program has limited dollars budgeted. We will do our best to keep this program available throughout the year. You have the right to use the pharmacy of your choice, please note, the cost of your RXs may not be covered if you use a pharmacy of your choice.

COMMUNITY HEALTH

The Mashpee Wampanoag Health Service Unit is committed to providing a comprehensive community health program that integrates health services and social services. The focus of the community health program is on health promotion and disease prevention efforts for individual patients, families, and the tribal community.

Health promotion and disease prevention activities include:

  • Immunizations
  • In home safety assessments
  • Medication/drug storage
  • Sanitation of buildings and grounds
  • Food safety