Mid-Atlantic Service Unit
Address
Federal Building – 400 N. 8th Street, Rm. G-63
Richmond, VA 23219
Mid-Atlantic Tribal Health Center – 2401 Roxbury Road,
Charles City, VA 23030
Telephone: (804) 622-0011 or (804) 622-0012
Fax: (804) 622-0010
About
The Mid-Atlantic Tribal Health Center serves 6 mid-Atlantic Tribes sharing territory with the Commonwealth of Virginia. These Tribes include the Pamunkey Indian Tribe, Chickahominy Indian Tribe, Chickahominy Indian Tribe - Eastern Division, Upper Mattaponi Indian Tribe, Rappahannock Indian Tribe, and Nansemond Indian Tribe.
Our Mission
To raise the physical, mental, social and spiritual health of American Indians and Alaska Natives to the highest level.
Our Vision
Mid-Atlantic Service Unit is committed to providing the highest quality of services that reflects culturally competent and trauma informed care within an integrated healthcare model. We aim to address the holistic needs of the community to improve the overall functioning of the person and family.
Values
IHS is committed to:
- Safety: Advance a culture of safety and quality that balances accountability and fairness through practicing principles of safety culture, which creates an atmosphere of trust and encourages and rewards all staff members for providing essential safety-related information;
- Quality: Sustain quality improvement activities;
- Professionalism: Promote IHS code of conduct;
- Cultural Competence: Advance cultural competence within the workforce and facility programs, including through the incorporation of principles of Trauma-Informed Care to realize the widespread impact of trauma and understand paths for recovery; and
- Trust: Continue building trust and partnership with the community and with Tribal leadership.
Current Services
Purchased Referred Care (PRC)
The PRC program offers assistance with medical, dental and behavioral health care needs by contracting with non-IHS providers when IHS is unable to offer these services. PRC utilizes a system to prioritize referrals for approval based on urgency and severity of the medical need. We follow regulations on eligibility, notification, residency, and medical priority. The IHS acts as the payer of last resort, ensuring all other resources before accessing PRC funds. This approach maximizes limited resources and expands vital services to more Indians.
PRC funds are used in the following situations:
- No IHS direct care facility exists.
- The direct care facility cannot provide the required emergency or specialty care.
- The direct care facility has an overflow of medical care workload.
PRC is limited to services that are medically indicated within the established medical priorities. See links below for more information.
Behavioral Health
Behavioral Health offers a variety of services in a safe and compassionate environment. The program aims to help people feel empowered to seek help, foster resilience, and thrive emotionally, psychologically, socially and spiritually. This is accomplished through a variety of services including initial assessment, counseling, consultation and outreach programming.
Pharmacy
We offer the Consolidated Mail Outpatient Pharmacy (CMOP) program to provide convenient home delivery of your essential medications. To participate, you must first complete a CMOP enrollment packet. Once your packet is received, you will be contacted for permission to transfer your medications then we can initiate your request by one of the following:
- We will contact your local pharmacy for prescription transfer if you have refills available,
- You can drop off your prescription at Mid-Atlantic Tribal Health Center at 2401 Roxbury Road, Charles City, VA 23030
- Your provider can fax the prescription to us at (804) 622-0010
To obtain refills, you can call the refill line at (804) 837-9084 to place your medication order.
Services Coming Soon:
Primary Care
Dietary
Dental
Expanded in-house pharmacy services
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