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U.S. Department of Health and Human Services
Nashville Area
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Mid-Atlantic Service Unit

MASU building

Address

Mid-Atlantic Tribal Health Center – 2401 Roxbury Road,
Charles City, VA 23030

Telephone: (804) 622-0011 or (804) 622-0012
Fax: (804) 622-0010

Hours: Monday-Friday 8 am to 4:30 pm

Pharmacy closes daily from 1pm to 1:30 pm for lunch

Closed all Federal Holidays

About

The Mid-Atlantic Tribal Health Center (MATHC) serves all federally recognized tribal nations’ citizens including the 6 Mid-Atlantic Tribes sharing territory with the Commonwealth of Virginia. These Tribes include the Pamunkey Indian Tribe, Chickahominy Indian Tribe, Chickahominy Indian Tribe - Eastern Division, Upper Mattaponi Indian Tribe, Rappahannock Indian Tribe, and Nansemond Indian Nation.

Our Mission

To raise the physical, mental, social and spiritual health of American Indians and Alaska Natives to the highest level.

Our Vision

Mid-Atlantic Service Unit is committed to providing the highest quality of services that reflects culturally competent and trauma informed care within an integrated healthcare model. We aim to address the holistic needs of the community to improve the overall functioning of the person and family.

Values

IHS is committed to:

  • Safety: Advance a culture of safety and quality that balances accountability and fairness through practicing principles of safety culture, which creates an atmosphere of trust and encourages and rewards all staff members for providing essential safety-related information;
  • Quality: Sustain quality improvement activities;
  • Professionalism: Promote IHS code of conduct;
  • Cultural Competence: Advance cultural competence within the workforce and facility programs, including through the incorporation of principles of Trauma-Informed Care to realize the widespread impact of trauma and understand paths for recovery; and
  • Trust: Continue building trust and partnership with the community and with Tribal leadership.

Current Services

Behavioral Health

Behavioral Health offers a variety of services in a safe and compassionate environment. The program aims to help people feel empowered to seek help, foster resilience, and thrive emotionally, psychologically, socially and spiritually. This is accomplished through a variety of services including initial assessment, counseling, consultation and outreach programming.

Pharmacy

The in-house pharmacy can fulfill your chronic and acute medication needs with our state-of-the-art robot. Prescriptions can be picked up in the clinic at the pharmacy window or in the drive thru.

The Consolidated Mail Outpatient Pharmacy (CMOP) program provides convenient home delivery of your essential medications. To participate, you must first complete a CMOP enrollment packet. Once your packet is received,

To fill your prescriptions, we will contact you for permission to transfer your medications. Once authorized, we can process your request using one of the following options:

  • We will contact your local pharmacy to transfer your prescription, if refills are available.
  • You may drop off your prescription at Mid-Atlantic Tribal Health Center, 2401 Roxbury Road, Charles City, VA 23030.
  • Your provider can fax the prescription to us at (804) 622-0010.

To request refills, please call the refill line at (804) 837-9084 to place your medication order.

Primary Care

At MATHC, our team of experienced medical professionals is dedicated to meeting all of your primary healthcare needs. We provide comprehensive services including, but not limited to, annual wellness exams, chronic disease management, women's reproductive health, sports physicals, laboratory services, and more. Our mission is to deliver high-quality, safe, and informed care for your family, with a focus on prevention, continuity, and personalized treatment.

Dietary

Our staff dietician can provide tailored nutrition support, medical nutrition therapy, and counseling. Whether the need is for diabetes or pre-diabetes, liver and cardio-vascular disease, obesity and weight-management, general nutrition and more, our registered dietician can meet your needs.

In addition, quarterly diabetes nutrition education classes are provided to support an active and healthy lifestyle.

Purchased Referred Care (PRC)

The PRC program offers assistance with medical, dental and behavioral health care needs by contracting with non-IHS providers when IHS is unable to offer these services. PRC utilizes a system to prioritize referrals for approval based on urgency and severity of the medical need. We follow regulations on eligibility, notification, residency, and medical priority. The IHS acts as the payer of last resort, ensuring all other resources before accessing PRC funds. This approach maximizes limited resources and expands vital services to more Indians.

PRC funds are used in the following situations:

  • No IHS direct care facility exists.
  • The direct care facility cannot provide the required emergency or specialty care.
  • The direct care facility has an overflow of medical care workload.

PRC is limited to services that are medically indicated within the established medical priorities. See links below for more information.

Keep an eye out! Dental services will be provided soon!

Appointment Reminders:

For new patient and existing patient appointments, please call 804-622-0011.

Please arrive at the clinic at least 15 minutes prior to your appointment. This will allow staff time to provide any additional forms that require completion and ensure all patient information is up to date. If there is greater than a 15-minute delay to your arrival, please call 804-622-0011.

Please visit our Facebook page for up to date program information and events.