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2022 Catalog: General Courses

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DE0614: IHS Monthly EDR Series: Dentrix Enterprise Version 11.0.2 Upgrade Training Process and NEW On-Demand Training Resources [Live Webinar]

Date: 2/16/2022 - 2/16/2022
Course Status: Completed
Facility: Online
Location: Online
Instructor: Janice Chipolla
Director: Joel Knutson
Level: Basic
Audience: Support Staff, Dentists, Assistants, Hygienists
Quota: 1 - 250 students
Tuition: $0.00
Hours: 1.00 (Total CDE); 1.00 (DANB Non-Clinical); 1.00 (AGD - 550)
Joint Sponsorship: No
Lecture icon Question and Answer icon Video icon

Janice Chipolla, certified IHS Dentrix Enterprise trainer, presents IHS training options for Dentrix Enterprise version 11.0.20. These include the new, on-demand short training videos created specifically for Role-based IHS Dentrix training, Henry Schein website Dentrix Enterprise training videos and onsite Dentrix Enterprise training available from Henry Schein.

Presenter: Janice Chipolla
Janice has been a Dentrix Enterprise Certified Trainer for over 23 years.? She is also the Implementation Training Specialist for Enterprise Clients assisting with conversions, database design, and validating converted data.? Not only is Janice an experienced trainer, she is also a highly sought out speaker for our user conferences such as Business of Dentistry.? Janice has been the recipient of the Trainer of The Year award three times in her career for her outstanding performance as a certified trainer.?

Speaker email address:


•   Introduction and Overview of the IHS Upgrade Training process.
o   Understand the components of the training evaluation tool to self-identify topics for training.
o   Review the standard process to learn and adopt Dentrix Enterprise version 11.0.2 workflows.
•   Henry Schein One training delivery and models.
o   Understand the enhancements available with onsite and remote training options.
o   What is Super User and End User training?
•   NEW IHS EDR Training Videos to support the Dentrix Enterprise 11.0.2 upgrade.
o   Learn how to quickly access the new IHS EDR training videos.
o   Review the Indexing of lessons and video topics available
o   Follow an example of the incorporate videos by clinic staff role to reveal the total time needed for multiple lessons

Learning Objectives:

Following the presentation, the attendee will be able to:
1.   Identify two [2] ways to access the new on-demand IHS EDR training videos.
2.   List three [3] IHS EDR training video topics that are specific to your role in the dental clinic.
3.   Identify the method of communicating the release of the IHS EDR training videos to your dental clinic staff.

Speaker / Presenter:

Janice Chipolla — For follow-up questions, please contact the speaker at

Disclosure Policy:

It is the policy of the Indian Health Service, Division of Oral Health, that faculty/planners disclose any financial or other relationships with commercial companies whose products may be discussed in the educational activity. The Indian Health Service, Division of Oral Health, also requires that faculty disclose any unlabeled or investigative use of pharmaceutical products and medical devices. Images that have been falsified or manipulated to misrepresent treatment outcomes are prohibited.

None of the faculty/planners for this activity has a conflict of interest, and there is no use of unlabeled or investigative pharmaceutical products or medical devices. No images have been falsified or manipulated to misrepresent treatment outcomes.The educational objectives, content, and selection of educational methods and instructors are conducted independent of any commercial entity.

The IHS Division of Oral Health is an ADA CERP Recognized Provider

The IHS Division of Oral Health is an accredited sponsor of continuing education under the American Dental Association Continuing Education Recognition Program (CERP). ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the IHS at IHS CDE Coordinator or to the Commission for Continuing Education Provider Recognition at



Tuition Payment Information:

Tuition Policy:

Tuition must be paid in full 8 weeks prior to the start date of any course. Request for refunds must be received in writing at least two weeks before the course begins. For each refund request, there will be an administrative charge of $100. No refunds will be made to registrants who fail to attend a course. If IHS CDE program cancels a course, then 100% of the tuition will be refunded.